In-Demand Technical support team leader Jobs in Adelaide, Sa

APS 4 Service Desk Officer
Department of Veterans' Affairs —Greater Adelaide SA
- $85,610 - $91,309 a year
- Salesforce
12d
Data Support Officer – Entry Level Opportunity
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- On-the-job training
Engineering Team Leader - Operations
Babcock International —Woodville North SA
- Manufacturing
- Annual leave
- Parental leave
Advanced Technical Support Engineer, Home Solutions
Schneider Electric —Greater Adelaide SA
- Full-time
- Customer service
- Data analysis skills
- Computer skills
- Opportunities for advancement
UC / VoIP Support Engineer (3CX / Yealink / SIP / Telco)
Leader Computers —Adelaide SA
- Management
- Communication skills
OM Technican
ENGIE —North Haven SA
- Maintenance
- Education
- Bachelor's degree
Administrative Support - Document Specialist (ENTRY LEVEL)
Gaming Laboratories International —Greater Adelaide SA
- $30.76 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- On-the-job training
Payroll Team Leader
OTR Group —Norwood SA
- Full-time
Quick Apply
3d
Supply Chain Industrial Lead
ASC Pty Ltd —Osborne SA
- Full-time
- Construction
- Leadership
- Communication skills
- Parental leave
12d
Program Co-ordinator
Talent HQ —Greater Adelaide SA
- $100,000 a year
- Full-time
- Microsoft Excel
- Sales
- ERP systems
Quick Apply
Warehouse - Warehouse Supervisor
Capital Transport Group —Wingfield SA
- Full-time
- Communication skills
Quick Apply
14d
Technical Information and Content Specialist
PlayStation Global —Greater Adelaide SA
- Contract
- Computer Science
- Bachelor's degree
- Communication skills
Quick Apply
Specification Writer - Door Hardware
ASSA ABLOY —Beverley SA
- Construction
- Office experience
Quality Leader Afternoon Shift
The Arnott's Group —Marleston SA
- Monday to Friday
- Microsoft Excel
- Analysis skills
- Communication skills
- Parental leave
- Gym membership
10d
Maintenance | Facilities Technician
Funlab —Adelaide SA
- $65,000 - $73,500 a year
- Full-time
- Computer skills
- Employee assistance program
Fabrication Superintendent
ASC Pty Ltd —Osborne SA
- Full-time
- Welding
- Leadership
- Parental leave
11d
Equipment Specialist - Repco (SA)
Repco —Woodville SA
- Full-time
- Parental leave
Quick Apply
Customer Support Technical Specialist
Geotab —Greater Adelaide SA
- Full-time
- Hybrid work
- Google Suite
- Microsoft Excel
- Management
Shutdown Supervisor
Adbri Cement —Birkenhead SA
- Full-time
- Maintenance
- Microsoft Office
- Supervising experience
Software Configuration Management Analyst - Entry Level
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
- Microsoft Office
- Scripting
- Communication skills

I want to receive the latest job alert for technical support team leader in adelaide, sa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support team leader jobs near adelaide, sa

Technical Support Specialist jobs in Sydney NSW

Operations Team Leader jobs in Woodville North SA

Installer, Fitter, Fabricator jobs in Western Australia

Fabricator Welder jobs in Canning Vale Wa

Steel Fabricator Welder jobs in Dandenong Vic

Fabricator jobs in Blue Mountains National Park Nsw

Metal Fabricator jobs in Brisbane Qld

Fabricator Welder jobs in Rowville Vic

Welder , Fabricator jobs in Queensland

Peer Support Worker jobs in Brisbane Qld

Support Worker No Experience jobs in Liverpool Nsw

Technical Support Specialist jobs in Victor Harbour Sa

Assistant In Nursing jobs in Sunshine Coast Qld

Administrative Assistant jobs in Croydon Vic

Warehouse Assistant jobs in Sydney Nsw

Administrative Assistant jobs in South Australia

Administrative Assistant jobs in Lockyer Valley Qld

Administrative Assistant jobs in Anakie Vic

Production Assistant, Film jobs in Perth Wa

Assistant Nursing jobs in Central Coast Nsw

APS 4 Service Desk Officer

Department of Veterans' Affairs -
Greater Adelaide SA

Apply Now

Job Details

$85,610 - $91,309 a year
12 days ago

Qualifications

Jira
Salesforce

Full Job Description

Location: Adelaide, SA – Brisbane, QLD – Canberra, ACT - Melbourne, VIC
Salary Range: $85,610 - $91,309 + Attractive Superannuation
This vacancy has been identified to participate in VetPaths

Open Arms is the gateway for veterans and their families to access services, including counselling, to improve their mental health and wellbeing. It promotes and provides mental health and wellbeing services toward improved outcomes and quality of life for veterans and their families. This is achieved through providing client centered, trauma informed, recovery oriented, needs driven and compassionate care, informed by the voice of the community.

The Business Operations Branch provides administrative and business support to Open Arms counselling services and the Division.

This role is responsible for the day-to-day operations of Open Arms’ Case Management System (CMS) Support Helpdesk (the Helpdesk). The Helpdesk services all Open Arms staff and external Outreach Provider Contractors in relation to technical issues and queries about the CMS (Salesforce).

This role reports directly to the Service Desk Team Leader and is a critical role for Open Arms, given the centrality of the system to almost all Open Arms services.

DUTIES

As an APS 4 Service Desk Officer you will be required to

Supervise the running of routine reports and quality assure report output
Assist in the documenting of processes and procedures for routine and ad hoc reports
Identify and support the training needs of staff in the Helpdesk.
Assist in escalated system tickets/issues and escalate to technical and non-technical staff as required.
Create and update manuals and Service Desk task cards when needed in collaboration with the team, including general overview, Outreach and billing processes, invoicing and all records management processes on the system
Check billing invoices for system errors and data errors
Identify and implement business improvements and system changes
Create new worker profiles in-system
Provide CMS access to staff and contractors
Respond to password queries and process queries and assist CMS users with issues in the system
Monitor team inboxes and JIRA to prioritise queries and respond accordingly
Make changes to worker profiles in-system as needed
Respond to other tickets/system queries as raised, or escalate if required.

ELIGIBILITY

Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
Any successful candidate external to DVA offered employment will be required to undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
Any successful candidate will also be required to obtain and/or maintain, a baseline Vetting (AGSVA) security clearance as a minimum.

NOTES

This recruitment process may be used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the .

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

We welcome people with diverse skills, experiences and perspectives. DVA is committed to building a workforce that reflects the community we serve and encourages applications from:

Veterans and former Australian Defence Force members, whose skills and experience are highly valued across the APS
Aboriginal and Torres Strait Islander peoples
People with disability
People who identify as LGBTQIA+
People from culturally and linguistically diverse backgrounds

We are a Veteran Employer of Choice! This means you benefit from a workplace actively supporting veterans and families of veterans – one that understands and values military experience. You’re joining an organisation publicly recognised for its commitment to fostering veteran-friendly employment pathways and long-term career success.

The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an opportunity to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activities for the vacancy if you choose to opt-in to the scheme, declare you have a disability and meet the minimum requirements for the vacancy. All requests for reasonable adjustments will be considered and managed in consultation with you.

Apply Now

Refine Your Search

technical support team leader jobs in adelaide, sa

APS 4 Service Desk Officer

Data Support Officer – Entry Level Opportunity

Engineering Team Leader - Operations

Advanced Technical Support Engineer, Home Solutions

UC / VoIP Support Engineer (3CX / Yealink / SIP / Telco)

OM Technican

Administrative Support - Document Specialist (ENTRY LEVEL)

Payroll Team Leader

Supply Chain Industrial Lead

Program Co-ordinator

Warehouse - Warehouse Supervisor

Technical Information and Content Specialist

Specification Writer - Door Hardware

Quality Leader Afternoon Shift

Maintenance | Facilities Technician

Fabrication Superintendent

Equipment Specialist - Repco (SA)

Customer Support Technical Specialist

Shutdown Supervisor

Software Configuration Management Analyst - Entry Level

I want to receive the latest job alert for technical support team leader in adelaide, sa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected