In-Demand It service manager Jobs in Adelaide, Sa

IT Support Officer
Northline —Kent Town SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Park Manager - Adelaide Beachfront
Discovery Parks —Adelaide SA
- $120,000 a year
- Full-time
- Leadership
Quick Apply
20h
IT Network Engineer
ASC Pty Ltd —Osborne SA
- Full-time
- Bachelor's degree
- Construction
- Communication skills
- Parental leave
2d
Technical Coordination Manager
ASC Pty Ltd —Osborne SA
- Full-time
- Engineering
- No degree
- Leadership
- Parental leave
7d
Service Desk Manager
First Focus —Adelaide SA
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Greater Adelaide SA
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Supply Chain & Distribution Operations Coordinator
UPS —Athol Park SA
- $94,512 a year
- Leadership
- Communication skills
Store Manager - Harbourtown
Industrie —Adelaide Airport SA
- $70,000 - $74,000 a year
- Full-time
- Management
- Customer service
- Team management
- Employee discount
Quick Apply
13d
Technical Delivery Manager
First Focus —Adelaide SA
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Management
- SharePoint
- AI
Quick Apply
Quoting Administration Officer - Torrensville - K&B
Metcash —Torrensville SA
- Full-time
- Data entry
- Communication skills
Technical Support Officer
ASC Pty Ltd —Osborne SA
- Full-time
- Customer service
- Microsoft Office
- Construction
- Parental leave
14d
Team Members & Supervisors
Zambrero —Glenelg SA
- Full-time
- Cleaning
Quick Apply
System Administrator - Wayville
Baptistcare SA —Greater Adelaide SA
- $100,776 - $105,349 a year
- Full-time
- Azure
- Computer Science
- AWS
- Health insurance
- Employee assistance program
Quick Apply
Manager Enterprise PMO (2518)
City of Marion —Sturt SA
- Full-time
2d
Harbour Town SA - HOKA Assistant Store Manager
HOKA —Adelaide Airport SA
- Full-time
- Employee discount
Quick Apply
1d
Senior Technical Officer (Electronics) (Radiation Engineering)
SA Health —Adelaide SA
- $87,315 - $92,184 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance program
9d
Administrative Officer
SA Health —Greater Adelaide SA
- $64,195 - $67,154 a year
- Part-time
- Administrative experience
- Time management
8d
Operations Assistant
Mexex —Dudley Park SA
- Part-time
- Laboratory experience
- Administrative experience
- In-person
Quick Apply
14d
Assistant Retail Store Manager - West Beach
Lorna Jane —West Beach SA
- Full-time
- Employee assistance program
Quick Apply
OPERATIONAL SERVICES OFFICER
TAFE SA —Tonsley SA
- $64,194 - $67,154 a year
- Full-time
- Business
- Employee assistance program
2d

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it service manager jobs near adelaide, sa

IT Support Officer

Northline -
Kent Town SA

Quick Apply

Job Details

Full-time
$76,515 - $86,515 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT support
Organisational skills
Communication skills
Time management

Full Job Description

About the role

As our next IT Support Officer, you will play a key role in ensuring Northline employees have reliable access to core technology systems, enabling them to work safely, efficiently and with minimal disruption to operations.

In this office-based role, you will deliver first-level technical support through the IT Service Desk, managing day-to-day incidents and service requests, user access administration, and standard device configuration. You will help maintain stable, secure and well-documented IT environments across the business.

Working closely with the ICT Infrastructure and Security Manager, vendors and internal stakeholders, you will communicate clearly, set expectations and contribute to the continuous improvement of IT service delivery across Northline.

Key Responsibilities

Deliver first-level technical support for incidents and service requests via the IT Service Desk, ensuring timely logging, prioritisation and resolution in line with agreed procedures and service standards.

Provide professional, helpful support to end users via phone, email and self-service portals, offering clear guidance to restore system access and functionality.

Manage user accounts and access in Active Directory and related systems, including user creation, modification, disabling and access changes in accordance with approved requests and security controls.

Maintain endpoint devices such as desktops, laptops, mobile devices and peripherals, coordinating standard installation, configuration, updates and replacements.

Support core business applications, including Microsoft 365 and key line-of-business systems, documenting issues and escalating to senior team members or vendors when required.

Perform daily system checks and monitoring activities, documenting outcomes, identifying variances and escalating issues that may impact services or users.

Coordinate IT equipment repairs, replacements and warranty services with external providers and internal stakeholders to minimise business disruption.

Document procedures, work instructions, standard device builds and knowledge base articles to support consistent incident resolution and user self-service.

Assist with planned changes, upgrades and small IT projects by preparing equipment, updating system records and supporting basic testing activities.

Support IT asset management by maintaining accurate hardware, software and licence records throughout the asset lifecycle.

Comply with Northline IT, cyber security, privacy and acceptable use policies, reporting any suspected security incidents promptly.

Participate in after-hours incident response and critical maintenance activities as required to ensure continuity of key IT services.

Contribute to continuous improvement by identifying recurring issues and recommending improvements to systems, processes or tools.

Communicate regularly with internal customers, providing clear updates on ticket progress and explaining technical issues in simple, non-technical terms.

About you

To succeed in this role, you will have a strong interest in information technology, a customer-focused mindset and the ability to support users with professionalism, patience and clarity.

You thrive in a fast-paced support environment, can manage competing priorities effectively and enjoy solving problems while following established procedures and best practices.

You are a collaborative team player with a strong work ethic, attention to detail and a willingness to continuously learn and adapt to new technologies.

You will also be able to demonstrate your:

Experience in an IT support, service desk or customer service environment (or transferrable experience).

Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.

Strong communication and listening skills, with the ability to explain technical issues to non-technical users.

Excellent time management and organisational skills.

High attention to detail and accurate record keeping.

Professional attitude with a positive, solutions-focused approach.

Ability to follow procedures and work instructions consistently.

Commitment to teamwork, collaboration and continuous improvement.

Proficiency in Microsoft Office applications (Word, Excel and Outlook).

Pay: $76,515.00 – $86,515.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it service manager jobs in adelaide, sa

IT Support Officer

Park Manager - Adelaide Beachfront

IT Network Engineer

Technical Coordination Manager

Service Desk Manager

Entry Level Solar Sales Representative

Supply Chain & Distribution Operations Coordinator

Store Manager - Harbourtown

Technical Delivery Manager

Quoting Administration Officer - Torrensville - K&B

Technical Support Officer

Team Members & Supervisors

System Administrator - Wayville

Manager Enterprise PMO (2518)

Harbour Town SA - HOKA Assistant Store Manager

Senior Technical Officer (Electronics) (Radiation Engineering)

Administrative Officer

Operations Assistant

Assistant Retail Store Manager - West Beach

OPERATIONAL SERVICES OFFICER

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