In-Demand Senior service designer Jobs

Senior Service Designer
AustralianSuper —Melbourne VIC
- Full-time
- Research
- AI
5d
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Travelex —Sydney NSW
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Senior Digital Designer (13-month parental leave contract)
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- Contract
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- Communication skills
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- Gym membership
Quick Apply
Senior Learning Designer
Oxford University Press Pakistan —Docklands VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
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- Full-time
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12d
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Stride —Brisbane QLD
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12d
WebMethods Consultants (Junior and Senior roles)
iGreenData —Melbourne VIC
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Lorikeet —Surry Hills NSW
- $12,000 - $18,000 a month
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Senior Product Designer - Super
Stake —Sydney NSW
- Full-time
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Senior Frontend Engineer
Leonardo.Ai —Sydney NSW
- $12,500 - $15,000 a month
- Full-time
- APIs
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Senior Learning Designer (Primary Education)
Oxford University Press Pakistan —Docklands VIC
- Microsoft Powerpoint
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Strategic Services and Advice —Sydney Western Suburbs NSW
- $129,464 - $142,665 a year
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7d
Senior Experience Designer
Origin Energy —Melbourne VIC
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4d
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Curio Group —Carlton VIC
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Business Analyst (Graduate to Mid-Level)
Searchbar Pty Ltd —Parramatta NSW
- $62,500 - $82,500 a year
- Part-time
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4d
Senior 3D Artist - Vic/SA/Qld
Keywords Studios —Box Hill VIC
- Full-time
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Senior Designer
OwnHome —Sydney NSW
- Full-time
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Lead UX Designer (Mobile & Self-Service)
McMillan Shakespeare —Melbourne VIC
- Full-time
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6d
Senior Creative Designer
Atomi —Remote
- Full-time
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Senior Digital Designer
That Marketing Company —Carrum Downs VIC
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- AI
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Senior Service Designer

AustralianSuper -
Melbourne VIC

Apply Now

Job Details

Full-time
5 days ago

Qualifications

Research
AI
Figma

Full Job Description

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.

Your new role

As a Senior Service Designer on a 12-month maximum term contract, you’ll play a key role in shaping how AustralianSuper delivers meaningful outcomes for members. You’ll connect customer needs, business priorities, technology and operations to design better services and influence strategic decisions. Working across multiple teams, you’ll bring a systems-thinking approach to complex challenges and help translate insight into practical, scalable solutions that improve member experiences and organisational outcomes.

In this role, you'll:

Lead discovery and diagnostic activities to understand customer, employee and operational experiences
Map journeys, ecosystems and processes to identify opportunities and root causes of friction
Design and improve end-to-end services, experiences and operating models
Translate insights into clear service concepts, blueprints and actionable roadmaps
Partner with Product, Technology, Operations, Marketing and Strategy to solve complex problems
Facilitate workshops and co-design sessions to align stakeholders and build momentum

What you'll need:

Proven experience in service design, strategic design, product design or digital environments
Strong systems thinking with the ability to connect people, processes, technology and policy
Experience designing and improving end-to-end services across digital and operational contexts
Ability to influence stakeholders through clear communication, storytelling and insight
Strong facilitation and collaboration skills across cross-functional teams
Excellent research and synthesis capability to turn complex information into actionable outcomes

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you. We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What’s next

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

Important information

AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy.

https://www.australiansuper.com/careers/candidate-privacy-notice

Australian or New Zealand citizenship or Australian permanent residency status is required.

Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.

Apply Now

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