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Referral Coordination & Assessment Officer

Planning -
Sydney Western Suburbs NSW

Apply Now

Job Details

Full-time
$115,853 - $130,547 a year
9 days ago

Qualifications

Authentication
Management
Customer service

Full Job Description

Planning

Reference number

549204

Occupation

Urban and Regional Planning, Planning Management

Work type

Full-Time

Location

Sydney - West

Salary Information

Planning Officer (Professional) Level 1B Year 01

Closing date

21 June 2026 at 11:55pm

Together we shape thriving communities, public spaces, places and economies.

Join the Development Coordination Authority—bringing together expert advice across disciplines to deliver smarter, faster planning outcomes for NSW!
3 x ongoing roles
Parramatta or other NSW location by negotiation
PO (Professional) Level 1B, salary ranges from $115,853 to $130,547 + super

The Development Coordination Authority (DCA) has been established as part of the Department of Planning, Housing and Infrastructure as the authoritative NSW Government source of technical input across the planning system. The Authority brings together a deep, multi-disciplinary capability inside the planning department — specialists in natural hazards, environment, heritage, water, transport and other disciplines — and delivers it to decision makers to help shape development outcomes across NSW.

Joining the DCA presents a unique opportunity to help build and embed a new model for delivering technical input into the planning system, working alongside DCA's specialists to provide coordinated expert advice and decisions that shape housing, infrastructure and sustainable communities across the State.

The role

This role manages low- to moderate-complexity referrals — integrated development, concurrence and consultation — for development applications across NSW, in one of DCA's four regional RC&A teams. Working alongside DCA's technical experts, the role learns NSW Government input across many disciplines and prepares draft consolidated responses for senior sign-off. It also supports senior officers on more complex matters.

The role identifies gaps or inconsistencies in the input it receives, drafts responses that reflect a clear position, and escalates where senior input is needed. It manages communication with councils and applicants throughout the assessment process, and contributes to ongoing improvements in how the service operates.

DCA's four regional RC&A teams align to the Local Planning and Council Support (LPCS) regions: Central, West and South; North, East and Central Coast; Hunter and Northern; and Southern, Western and Macarthur.

For more information read the full Role Description. Referral Coordination and Assessment Officer

What you will bring to the role

Knowledge of the NSW planning, assessment and approval environments including relevant legislation, policy, regulations, standards and codes of practice.
Demonstrated experience in customer service and enquiry management.
Ability to manage competing priorities and deliver to statutory timeframes.
Ability to communicate well with diverse customers and stakeholders (written and verbal).
Demonstrated ability to identify gaps or inconsistencies in input received and prepare clear, considered draft responses

What is an essential requirement:

Degree qualification in a related relevant discipline.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11.55pm Sunday 21st June 2026.

Should you require further information about the role please contact Lloyd Eley-Smith, Director Referral Coordination & Assessment, [email protected].

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (0 63637676 - HR Support, option 2, DPHI People Advisory, option 1.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via [email protected] or (0 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team

Apply Now

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