In-Demand Advisor aged care Jobs

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Care Advisor - Care Connection
Catholic Healthcare —Lewisham NSW
- $46.35 an hour
- Full-time
- Customer service
- Office
- Microsoft Office
- Parental leave
- Gym membership
Quick Apply
8d
Volunteer Coordinator - Aged Care Visitors Scheme
Catholic Healthcare —Liverpool NSW
- $46.35 an hour
- 8 hour shift
- Communication skills
- Health insurance
- Work from home
Quick Apply
1d
Communications Advisor
SA Health —South Australia
- $79,432 - $83,266 a year
- Full-time
2d
Care Services Advisor
Cater Care Australia / Cater Care Services —Parramatta NSW
- Full-time
- Communication skills
Quick Apply
13h
Multiskilled Carer (Casual)
Juniper —Geraldton WA
- $35.45 - $36.81 an hour
- Night shift
- Care plans
- Communication skills
- Time management
Care Partner
ECHO Community Services —Bayswater WA
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick Apply
Communications Advisor - Aged Care
The Salvation Army —Redfern NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Parental leave
- Employee assistance program
Human Resources Advisor
Churches of Christ —Brisbane QLD
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
7d
Home Care Worker
Mercy Health Australia —Cairns QLD
- $42.27 an hour
- First Aid Certification
- Care plans
- Communication skills
Quality Advisor
Villa Maria Catholic Homes —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Office
- Microsoft Office
- Employee assistance program
1d
CHC | Continence Advisor - Clinical Nurse
SA Health —South Australia
- $90,913 - $114,917 a year
- Full-time
- Nursing
- Employee assistance program
12d
People and Culture Advisor
UnitingCare Wesley Bowden —Bowden SA
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Parental leave
11d
People & Culture Advisor
CatholicCare Wollongong —Wollongong NSW
- $81,905 - $90,402 a year
- Hybrid work
- Organisational skills
- Employee assistance program
7d
Dementia Advisor
HammondCare —Daw Park SA
- Part-time
- Microsoft Office
- Administrative experience
- Computer skills
- Employee assistance program
Home Care Advisor
Amana Living —Perth WA
- Management
- Customer service
- Microsoft Office
Safety Health & Environment Advisor
Cater Care Australia / Cater Care Services —Melbourne VIC
- Full-time
- Google Suite
- Management
- Databases
Quick Apply
Business Development Manager – Aged Care
Bunzl —Preston VIC
- Full-time
- Management
- Sales
- Business development
- Profit sharing
- Health insurance
Claims & Rehabilitation Advisor
Bolton Clarke —Brisbane QLD
- Full-time
- Microsoft Office
- No degree
- Communication skills
- Health insurance
- Employee assistance program
Service Advisor - HC (North)
Southern Cross Care (NSW & ACT) —Ballina NSW
- From $43.68 an hour
- Full-time
- Administrative experience
- Leadership
- Employee assistance program
- Referral program
Quick Apply

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Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

advisor aged care jobs

Customer Service Consultant | Port Melbourne

Care Advisor - Care Connection

Volunteer Coordinator - Aged Care Visitors Scheme

Communications Advisor

Care Services Advisor

Multiskilled Carer (Casual)

Care Partner

Communications Advisor - Aged Care

Human Resources Advisor

Home Care Worker

Quality Advisor

CHC | Continence Advisor - Clinical Nurse

People and Culture Advisor

People & Culture Advisor

Dementia Advisor

Home Care Advisor

Safety Health & Environment Advisor

Business Development Manager – Aged Care

Claims & Rehabilitation Advisor

Service Advisor - HC (North)

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