In-Demand Customer delivery success specialist Jobs in Wetherill Park, Nsw

Customer Delivery Success Specialist
King Living —Turrella NSW
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Parental leave
Quick Apply
Trade Counter Assistant - I&P South Penrith (TH)
Reece Group —South Penrith NSW
- Weekend availability
- Customer service
- Plumbing
- Leadership
- On-the-job training
- Parental leave
Trade Counter Assistant - (I&P) South Penrith
Reece Group —South Penrith NSW
- Weekend availability
- Customer service
- Plumbing
- Retail sales
- Annual leave
- Parental leave
Customer Service Representative
Thyssenkrupp —Wetherill Park NSW
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick Apply
13d
Handover & Pre Delivery Specialist
Sydney RV Career page —Penrith NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Training Specialist
Coles Supply Chain —Kemps Creek NSW
- Morning shift
- Education
- Bachelor's degree
- Leadership
- Parental leave
Email Marketing Specialist
Evocative Media —Gregory Hills NSW
- Remote
- Writing skills
- Communication skills
- Marketing
- Work from home
Development Planning Specialist
CDC Data Centres —Marsden Park NSW
- Full-time
- Analytics
- Annual leave
- Parental leave
Quick Apply
Sales Order Management Specialist
Rexroth —Kings Park NSW
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick Apply
Stage Mechanist (Casual / Full-Time)
Century —Chatswood NSW
- $37.50 - $45.00 an hour
- Temporary
- AutoCAD
- First Aid Certification
- Negotiation
Quick Apply
Head Chef/ Chef Manager- Armidale
Compass Group Australia —Wetherill Park NSW
- Full-time
- Culinary experience
- Communication skills
Customer Service Specialist - Permanent
Hunter Douglas —Parramatta NSW
- Monday to Friday
- Customer service
- Organisational skills
- Construction
Quick Apply
Customer Service Officer
Tassal —Sydney Olympic Park NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Venue Technician / Stage Mech (Staging)
Century —Chatswood NSW
- $70,000 - $85,000 a year
- Overtime
- AutoCAD
- Management
- First Aid Certification
Quick Apply
Customer Success Manager
Ricoh —North Ryde NSW
- Full-time
- Management
- Sales
- Microsoft Office
- Wellness program
- Parental leave
12d
Customer Engineer Specialist
Hitachi —Macquarie Park NSW
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
Transport System Specialist
Primary Connect —Bella Vista NSW
- Full-time
- Communication skills
11d
Data Center IT Operations Technician, Data Center Operations
Amazon Corporate Services Pty Ltd —Eastern Creek NSW
- Full-time
- Senior Secondary Certificate of Education
- AWS
Payroll Officer
CHEP —Macquarie Park NSW
- Full-time
- Hybrid work
- Administrative experience
- Employee stock purchase plan
- Parental leave
National Sales Manager, ORS & MIS
B. Braun SE —Norwest NSW
- Sales
- Leadership
- Marketing
- Profit sharing
- Parental leave
7d

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Customer Delivery Success Specialist

King Living -
Turrella NSW

Quick Apply

Job Details

Full-time

Benefits

Parental leave
On-site parking

Qualifications

CRM software
Salesforce
Supply chain
Logistics
Organisational skills
Communication skills

Full Job Description

Join a globally recognised, design-led Australian brand.
Customer-facing coordination role with genuine cross-functional impact.
Onsite barista, generous discounts, onsite parking & career pathways.

Be the voice customers hear, the coordinator teams rely on, and the reason every King Living delivery feels effortless.

The King Difference

This is not just a role that sits behind the scenes.

This is a role that sits at the intersection of customer communications, escalation support, and cross-functional coordination — and it matters more than most people realise. The moment a customer places an order with King Living, their delivery experience begins. From that first confirmation through to the moment their furniture arrives, you are the person making sure everything runs the way it should.

Working closely with the Customer Delivery Success Manager, you will coordinate proactive customer communications, triage escalations, liaise across Supply Chain, Manufacturing, Retail, Trade, VIP, and Marketing teams — and ensure that the gap between what customers expect and what they experience is closed, every time.

If you are a natural communicator with strong coordination instincts, a genuine customer-first mindset, and the ability to stay calm and solutions-focused when things get complex — this role was built for you.

What You Will Own

Customer Communications & Journey Coordination Coordinate proactive customer communications across the full delivery journey — from order confirmation through to post-delivery follow-up. Monitor the pipeline daily, flag at-risk orders early, and ensure every customer-facing message is timely, accurate, and on-brand.

Escalation Support & Resolution Be the first coordination point for delivery escalations — triaging issues, routing them with clear context, and following through to resolution. Keep customers informed, document patterns, and contribute to root cause analysis that stops issues recurring.

Cross-Functional Coordination Work daily across Supply Chain, Manufacturing, Warehouse, Retail, Trade, VIP, and Marketing to keep delivery commitments aligned and achievable — acting as the bridge between Customer Delivery Operations and the wider business.

Delivery Quality & Customer Insights Monitor NPS, CSAT, and customer feedback to surface trends and improvement opportunities. Conduct post-delivery quality checks, maintain SOPs and communication templates, and support customer engagement initiatives across the order journey.

Who You Are

You will likely come from a customer success, logistics coordination, or operational support background — ideally with exposure to cross-functional environments and customer-facing communications. What matters most is your empathy, your follow-through, and your ability to keep things moving.

You are a natural communicator and coordinator — someone who takes genuine pride in making things work seamlessly for customers, even when the situation is complex.

Please note that some travel between our Design and Support Centre in Turrella and our state of the art warehouse in Smithfield will be required on a regular basis.

1-3 years' experience in a customer coordination, customer success, logistics coordination, or similar operational support role
Strong written and verbal communication skills — able to manage sensitive customer interactions with empathy and professionalism
Experience liaising across multiple internal departments in a fast-paced environment
Comfortable working with CRM platforms (Salesforce preferred) and delivery tracking systems
Detail-oriented with strong organisational skills and the ability to manage competing priorities
Genuinely customer-centric — driven to deliver great outcomes, not just close tickets
Proactive and solutions-focused — you anticipate issues before they escalate
Proficient in Microsoft 365 and confident learning new platforms quickly
Experience in last-mile delivery, logistics, or supply chain is desirable but not essential

Why People Join King Living — And Stay

An Iconic Australian Brand Since 1977, King Living has redefined Australian furniture design. With showrooms across Australia, New Zealand, the UK, Canada, Singapore, Malaysia, the USA, China and Thailand — this is a brand with genuine global reach and a customer experience worth protecting.

Genuine Career Pathways This role builds strong customer engagement, cross-functional coordination, and delivery quality skills — with clear progression into Customer Delivery Success Manager, Customer Delivery Specialist, Supply Chain Operations, and beyond.

Daily Perks Freshly brewed coffee from our onsite barista — every day.

Convenience Complimentary onsite parking at our Design & Support Centre, including EV charging facilities.

Generous Discounts Employee and family & friends discounts on our full premium product range.

Family First Paid parental leave to support you through every stage of life.

A Team That Backs You A supportive, values-driven environment where your coordination skills and customer-first mindset are genuinely valued.

About King Living
King Living is a family-owned Australian design company with a global footprint and a reputation for innovation, craftsmanship and timeless design. Everything we do is guided by four values: Passion. Integrity. Collaboration. Innovation.

These are not words on a wall — they shape how we lead, create and grow.
Our hiring decisions are based not only on experience and skills, but on mindset, attitude and alignment with our values.

King Living is an equal opportunity employer. All applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.

Ready to be the reason every King Living delivery feels effortless? We'd love to hear from you.

Quick Apply

Refine Your Search

customer delivery success specialist jobs in wetherill park, nsw

Customer Delivery Success Specialist

Trade Counter Assistant - I&P South Penrith (TH)

Trade Counter Assistant - (I&P) South Penrith

Customer Service Representative

Handover & Pre Delivery Specialist

Training Specialist

Email Marketing Specialist

Development Planning Specialist

Sales Order Management Specialist

Stage Mechanist (Casual / Full-Time)

Head Chef/ Chef Manager- Armidale

Customer Service Specialist - Permanent

Customer Service Officer

Venue Technician / Stage Mech (Staging)

Customer Success Manager

Customer Engineer Specialist

Transport System Specialist

Data Center IT Operations Technician, Data Center Operations

Payroll Officer

National Sales Manager, ORS & MIS

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