In-Demand Help desk technician Jobs in Victoria

IT Support Technician - Support Helpdesk
Beyond the Box —Essendon VIC
- Remote
- Experience working with children
- Communication skills
Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
Service Desk Technician
Kinetic IT —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Employee assistance program
Site Support Senior Technician
Computershare —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
Assistant Facility Manager
JLL —Melbourne VIC
- Management
- Maintenance
- English
- Health insurance
- Parental leave
Assistant Facility Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Management
- Maintenance
- English
- Health insurance
- Parental leave
Quick Apply
Service Coordinator - Facilities Maintenance
Modus Projects —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance program
Quick Apply
Deputy Practice Manager - HC - Practice Support
Advara HeartCare —Balwyn VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
Technical Specialist & Trainer
Swagelok Australia & New Zealand —Campbellfield VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply

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IT Support Technician - Support Helpdesk

Beyond the Box -
Essendon VIC

Apply Now

Job Details

Qualifications

DHCP
Experience working with children
Driver Licence
DNS
Communication skills

Full Job Description

Beyond the Box is a family owned and operated IT service and support company headquartered in Essendon, Melbourne Victoria. We are on the lookout for an impressive IT Support Technician to join our technology helpdesk and support team.

Our team are responsible for supporting the technology needs for a wide range of users in the education, corporate, government and consumer spaces.

In this role, you will be part of a team supporting schools and corporate users as part of our IT managed services offering. With varied infrastructure and a great user base, this is an opportunity to expand your IT skills in an interesting & fast paced environment.

You will need to have a strong work ethic and be prepared to "go the extra mile" when required. We work hard, but most importantly try to have fun doing it. Our user-first support mentality puts people first and the underlying technology second.

To be successful in your application you will possess the following skills and qualities:

Ability to troubleshoot problems and work systematically to find a solution
A friendly and confident personality who can relate well with others
Solid knowledge and understanding of a typical network infrastructure including wireless, switches, cabling.
Understanding of core services including Active Directory, Group Policy, DHCP, DNS & Print as well as cloud solutions such as Google Apps
Experience with Apple, Microsoft, Chrome and client platforms; ideally have implemented varying platforms supporting both the infrastructure and the end user
Ideally have experience with MDM such as Jamf
High level of English communication skills; both written and oral, including the ability to document and communicate with customers using a helpdesk ticketing system
Ability to work and communicate well within a team

The main duties of the role include:

Supporting customers remotely and via phone in a help desk setting
Working directly onsite with customers to support our managed services offering
Assisting our IT projects team with quoting and project implementation
Documenting your work accurately and efficiently

You may also have other duties based on the needs of the business

The following are required:

Be an Australian resident or have the right to work in Australia
Have or be able to obtain a Working with Children permit
Hold a current drivers license

Please note that only successful candidates will be contacted.

Apply Now

Refine Your Search

help desk technician jobs in victoria

IT Support Technician - Support Helpdesk

Help Desk Technician

Service Desk Technician

Site Support Senior Technician

Assistant Facility Manager

Assistant Facility Manager

Service Coordinator - Facilities Maintenance

Deputy Practice Manager - HC - Practice Support

Technical Specialist & Trainer

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