In-Demand / tax services Jobs in Tweed Heads, Nsw

Client Services Officer
United Disability Care —Robina QLD
- From $80,006.68 a year
- Full-time
- Administrative experience
- Organisational skills
- SharePoint
Quick Apply
6d
Home Services Lead
BlueCare —Kirra QLD
- Full-time
- No degree
- Cleaning
- Leadership
- Health insurance
- Parental leave
Wellness Partner
BlueCare —Kirra QLD
- Full-time
- No degree
- Health insurance
- Parental leave
12d
Team Leader
Coles Supermarkets —Tweed Heads NSW
- Full-time
- Leadership
- Communication skills
- Time management
- Employee stock purchase plan
- Parental leave
Lending Officer
Mortgage Ezy —Gold Coast QLD
- $75,000 - $100,000 a year
- Full-time
- Finance
- Organisational skills
- Financial services
Quick Apply
Cook
BlueCare —Kirra QLD
- Part-time
- Culinary experience
- Presentation skills
- No degree
- Health insurance
- Parental leave
Manager - Business Advisory Services & Tax
PKF Australia —Gold Coast QLD
- Management
- Bachelor's degree
- Business
Senior Accountant - Business Advisory / Tax Services
PKF Australia —Gold Coast QLD
- Business
- Accounting
Chef
BlueCare —Elanora QLD
- Full-time
- Communication skills
- Health insurance
- Parental leave
Accountant
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Microsoft Excel
- POS
- Organisational skills
Assistant Store Manager
Liquorland —Tweed Heads South NSW
- Full-time
- Hospitality
- Employee stock purchase plan
- Parental leave
Area Manager
Senior Leadership InfraBuild —Gold Coast QLD
- Full-time
- Budgeting
- Leadership
- Health insurance
- Parental leave
Senior Accountant / Assistant Manager
Findex —Gold Coast QLD
- Full-time
- Microsoft Excel
- Analysis skills
Account Executive
Zonos —Gold Coast QLD
- Full-time
- Sales
- Business development
- Organisational skills
Disability Support Worker - Tugun
Endeavour Foundation —Tugun QLD
- $34.75 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Parental leave
6d
Schedule Co-ordinator
Bolton Clarke —Gold Coast QLD
- Full-time
- Management
- Data analysis skills
- Microsoft Office
- Health insurance
- Employee assistance program
HR Coordinator
Rosebel Gold Mines N.V. —Gold Coast QLD
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
Quick Apply
Purchasing Manager
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Hospitality
- Communication skills
- Negotiation
Financial Controller
HealthCare Logic Pty Ltd —Gold Coast QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
Physiotherapist
BaptistCare —Tweed Heads NSW
- Part-time
- Remote
- First Aid Certification
- Communication skills
- Work from home
- Employee assistance program

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Client Services Officer

United Disability Care -
Robina QLD

Quick Apply

Job Details

Full-time
From $80,006.68 a year
6 days ago

Benefits

Salary packaging

Qualifications

Pricing
Certificate IV
Certificate III
Administrative experience
Driver Licence
Organisational skills
SharePoint
Payroll
Financial services
Business Administration
Financial management
Business
Communication skills

Full Job Description

Make a Difference Every Day with United Disability Care (UDC)

At United Disability Care (UDC), we're passionate about empowering people living with disability to love their lives and live their dreams.

We're looking for a highly organised, financially minded Client Services Officer to join our Robina team. This is much more than an administration role—you'll play a key part in managing participant funding, ensuring NDIS compliance, and supporting exceptional client outcomes.

Working closely with clients, Support Coordinators, Plan Managers and our Service Delivery team, you'll ensure participant funding is effectively managed, services remain financially sustainable, and every client receives the highest level of support.

If you enjoy analysing budgets, forecasting expenditure, solving problems and delivering outstanding customer service, we'd love to hear from you.

About the Role

As the Client Services Officer, you'll support participants throughout their entire journey—from initial enquiry and onboarding through to plan reviews and client exits.

This role combines customer service, financial management and operational coordination, ensuring participant funding is maximised, services remain compliant, and operational teams have the information they need to deliver exceptional supports.

Key Responsibilities

Financial & Funding Management

Manage participant funding requests, budgets and expenditure forecasting.
Prepare accurate quotes, Service Agreements and Programs of Support.
Monitor funding utilisation and identify potential over or underspend.
Ensure services remain within approved NDIS budgets.
Maintain SIL billing, participant funding records and financial reports.
Support plan reviews and communicate funding changes to relevant stakeholders.

Client Services & Operations

Manage the client journey from enquiry through to service commencement.
Build strong relationships with participants, families and stakeholders.
Maintain participant records within Carelink and SharePoint.
Implement approved supports into master rosters.
Monitor NDIS Provider Portal bookings and maintain compliance.
Work collaboratively with Service Leaders and Area Managers to support quality service delivery.

What We're Looking For

This role would suit someone with strong financial capability who enjoys working with people.

Essential Skills

Strong financial literacy and confidence managing budgets.
Ability to analyse funding and accurately forecast expenditure.
Excellent analytical and problem-solving skills.
High attention to detail and numerical accuracy.
Outstanding communication and stakeholder engagement skills.
Strong organisational skills with the ability to manage competing priorities.
Proficiency in Microsoft 365.

Highly Desirable Experience

Finance, accounting support, bookkeeping or payroll.
Financial administration or budget management.
NDIS funding management or disability services.
Health administration, banking or financial services.
Knowledge of NDIS Pricing Arrangements and funding guidelines.
Experience with Carelink or similar client management systems.

Qualifications

Minimum two years' experience in administration, financial administration, bookkeeping, accounting support or a similar role.
Certificate III or IV in Business Administration, Finance, Accounting or a related discipline (desirable).
Current Driver Licence.
NDIS Worker Screening Check (or willingness to obtain).

Why Join United Disability Care?

At UDC, our people make the difference.

We offer:

Purpose-driven work that changes lives.
A supportive and collaborative team culture.
Hybrid work flexibility following your six-month training and probation period.
SCHADS Award Level 3 remuneration - $80,006.68 per annum.
Salary packaging of up to $15,990 tax free plus a Meal & Entertainment Card.
Ongoing professional development and the opportunity to build specialist expertise in NDIS funding and participant financial management.

How to Apply

If you're passionate about delivering exceptional client service and have a strong financial mindset, we'd love to hear from you.

Please submit your Resume and a brief Cover Letter outlining why you'd be a great fit for the role to [email protected].

United Disability Care is an Equal Opportunity Employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people living with disability, culturally and linguistically diverse communities, and LGBTQIA+ individuals. We are committed to creating an inclusive workplace and providing reasonable adjustments throughout the recruitment process.

Pay: From $80,006.68 per year

Benefits:

Salary packaging

Work Location: In person

Quick Apply

Refine Your Search

/ tax services jobs in tweed heads, nsw

Client Services Officer

Home Services Lead

Wellness Partner

Team Leader

Lending Officer

Cook

Manager - Business Advisory Services & Tax

Senior Accountant - Business Advisory / Tax Services

Chef

Accountant

Assistant Store Manager

Area Manager

Senior Accountant / Assistant Manager

Account Executive

Disability Support Worker - Tugun

Schedule Co-ordinator

HR Coordinator

Purchasing Manager

Financial Controller

Physiotherapist

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