In-Demand Management & customer experience coordinator Jobs in Thornlands, Qld

Order Management & Customer Experience Coordinator
Hyne Timber —Port of Brisbane QLD
- Full-time
- CRM software
- Customer service
- ERP systems
- Employee assistance program
Quick Apply
8d
Travel and Accommodation Coordinator
Compass Group Australia —Brisbane Airport QLD
- Weekend availability
- In-person
- Communication skills
People & Safety Coordinator
Freightquip —Brisbane Airport QLD
- Contract
- Hybrid work
- Administrative experience
- Organisational skills
- Computer skills
2d
HR / Office Coordinator
Universal Store —Eagle Farm QLD
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Parental leave
- Employee discount
Rostering Coordinator
Alzheimers QLD - Parent Entity - true —Upper Mount Gravatt QLD
- $44.34 an hour
- Full-time
- Customer service
- Leadership
- Communication skills
- Free food
1d
Service Coordinator
Precision Automotive —Brisbane Airport QLD
- Full-time
- Management
- Recruiting
- Organisational skills
- Parental leave
Quick Apply
Information & Support Services Officer (V26/10106)
Blue Mountains City Council —Springwood QLD
- SharePoint
- Communication skills
7d
Shift Coordinator
BlueScope —Acacia Ridge QLD
- Full-time
- Employee assistance program
- Gym membership
Quick Apply
10d
Customer Service Coordinator
Cement Australia —Pinkenba QLD
- $73,392.86 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Work from home
- Parental leave
ICT Business Analyst
PowerHouse Hub —Eight Mile Plains QLD
- Up to $90,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- APIs
Quick Apply
14h
Inspections Coordinator
AU ASC —East Brisbane QLD
- Full-time
- Microsoft Word
- Laboratory
- Microsoft Excel
- Parental leave
Quick Apply
9d
Supply Chain Planning Coordinator
DuluxGroup —Rocklea QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Agile
- Parental leave
- Employee assistance program
Training Administration Officer
Centre for Excellence in Rail Training Pty Ltd —Salisbury QLD
- Overtime
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Parental leave
Project Coordinator
Knauf Australia —Pinkenba QLD
- $85,000 - $105,000 a year
- Full-time
- In-person
- Health insurance
- Work from home
EOI - Airline Operations Roles
Texel Air Australasia —Ascot QLD
- Weekend availability
- Microsoft Office
- Analysis skills
Support Coordinator / Psychosocial Recovery Coach (Entry-Level)
Flow Support —Springwood QLD
- Full-time
- Microsoft Office
- Case management
- No degree
- Employee assistance program
Contracting Operations Coordinator
Knauf Australia —Pinkenba QLD
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Microsoft Office
- Health insurance
- Work from home
Logistics Coordinator
Nu-Pure —Stapylton QLD
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
- Employee assistance program
1d
Customer Care Coordinator- Casual- QLD region
WSA APAC —Beenleigh QLD
- Monday to Friday
- Sales
- Customer service
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
Service Coordinator
Liebherr-Australia Pty. Ltd. —Yatala QLD
- Overtime
- Administrative experience
- Communication skills
- Health insurance
- Parental leave

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management & customer experience coordinator jobs near thornlands, qld

Order Management & Customer Experience Coordinator

Hyne Timber -
Port of Brisbane QLD

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Employee assistance program

Qualifications

CRM software
Customer service
SAP
Supply chain
ERP systems
Logistics
Microsoft Office
SAP ERP
Communication skills

Full Job Description

Own the customer journey from order to delivery
Work across Sales, Production & Logistics to keep orders moving
Make a real impact in a fast-paced, growing business

Your Next Role

We're looking for a Customer Experience Coordinator to join our team and play a key role in ensuring our customers receive a seamless experience from order through to delivery.

As the central point of coordination between customers and our internal teams, you'll manage the end-to-end order fulfilment process, ensuring orders are accurately processed, planned and delivered safely, accurately and on time.

Working closely with Sales, Production, Warehousing and Freight, you'll balance customer requirements, stock availability and operational priorities to keep orders moving and customers informed.

This is a hands-on, fast-paced role where your ability to communicate, problem solve, prioritise and build strong relationships will make a real difference to our customers and our business.

The role will be based at our Port of Brisbane site until April 2027, before relocating to our new combined office alongside Head Office in Murarrie.

Key Responsibilities

Manage customer orders from receipt and entry through to fulfilment and delivery.
Act as a trusted point of contact for customers and internal teams on all order-related enquiries.
Assess stock availability and coordinate stock allocation to support customer and business requirements.
Work closely with Sales, Production, Warehousing and Freight to prioritise and coordinate orders.
Proactively communicate with customers regarding order status, stock availability, delivery schedules and changes.
Identify and resolve customer and order issues quickly, escalating complex matters when required.
Balance competing customer and operational priorities while maintaining a high level of customer service.
Maintain accurate order and customer information across relevant systems.
Identify opportunities to improve processes and deliver a more efficient customer experience.
Demonstrate a genuine 'be of service' approach in everything you do.
Contribute to a workplace where everyone goes home in the same condition they came to work — safety before production.

About You

You're an organised, customer-focused professional who enjoys coordinating moving parts, solving problems and working with people across a business.

You'll bring:

Experience in customer service, order management, customer operations, logistics or supply chain.
Proven experience managing customer orders from receipt through to delivery.
Strong communication and stakeholder management skills, with the ability to build trusted relationships.
Excellent organisation and attention to detail, with the ability to manage competing priorities.
Strong problem-solving and decision-making skills, particularly when working under pressure.
An understanding of inventory, stock availability and allocation principles
Proficiency with ERP, CRM and Microsoft Office systems.
A genuine commitment to safety, teamwork and delivering an exceptional customer experience.

Desirable Experience

Experience in any of the following will be highly regarded:

Manufacturing, timber, building products or construction materials.
Inventory planning, warehousing or freight coordination.
SAP or similar ERP systems.
Sales order processing or customer account management.

About us

Hyne Group is a collective of industry-leading businesses operating across Australia and New Zealand, with a history spanning over 140 years. From its beginnings as a sawmill on the Mary River, Hyne Group has grown into a pioneer of sustainable timber product manufacturing. The Hyne Group is supported by its partnership with global timber processors, James Jones & Sons, bringing together a combined 320 years of family-owned sawmilling heritage.

The Group, which includes Hyne Timber, XLam, Rocky Point, and Hyne Pallets, serves key sectors such as construction, garden care, horticulture and logistics. Through innovative processes and sustainable practices, the Hyne Group transforms each log into high-quality products that meet the diverse needs of our customers. This holistic approach reflects a dedication to environmental stewardship and industry-leading innovation, ensuring that every centimetre of each log turns into an opportunity for excellence.

Why Hyne Timber?

As a Hyne Timber Team Member you will enjoy benefits such as:

Career Development
Rewarding work
People-focused Leadership
Wellbeing programs - employee assistance program to support you and your immediate family with counselling and support as needed.
Above award wages.
Dollar matching to support your fundraising

Quick Apply

Refine Your Search

management & customer experience coordinator jobs in thornlands, qld

Order Management & Customer Experience Coordinator

Travel and Accommodation Coordinator

People & Safety Coordinator

HR / Office Coordinator

Rostering Coordinator

Service Coordinator

Information & Support Services Officer (V26/10106)

Shift Coordinator

Customer Service Coordinator

ICT Business Analyst

Inspections Coordinator

Supply Chain Planning Coordinator

Training Administration Officer

Project Coordinator

EOI - Airline Operations Roles

Support Coordinator / Psychosocial Recovery Coach (Entry-Level)

Contracting Operations Coordinator

Logistics Coordinator

Customer Care Coordinator- Casual- QLD region

Service Coordinator

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