In-Demand Customer insights analyst Jobs in Sydney Nsw

Systems Analyst
SPM Facilities Management —Erskineville NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Work from home
- Professional development assistance
Quick Apply
Customer Insights Analyst
Transport For NSW —Mascot NSW
- $137,551 - $154,055 a year
- Full-time
- Analysis skills
5d
Customer Insights & Data Analyst
Mirvac —Sydney NSW
- Data analysis skills
- Research
- SQL
Analyst - Risk Insights and Reporting
TAL —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
Quick Apply
Sales Performance & Insights Analyst
CoStar Group —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Parental leave
Graduate Data Analyst
Superloop —Sydney NSW
- Hybrid work
- Computer Science
- SQL
- Analysis skills
10d
Business Intelligence Data Analyst
My NRMA —Sydney Olympic Park NSW
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Paid training
- Gym membership
Quick Apply
2026 / 2027 Corporate Analyst Development Program - Summer Analyst - Sydney
JPMorganChase —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Relocation assistance
Senior Analyst, Governance - Client Service and Support
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Annual leave
- Work from home
Enterprise Change Analyst
Transport For NSW —Macquarie Park NSW
- $121,175 - $135,716 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
Junior Media Analyst
Streem Pty Ltd —Surry Hills NSW
- Full-time
- Hybrid work
- Microsoft Excel
Quick Apply
4d
Fraud Analyst - Night Team
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Work from home
3d
Risk Analyst - Dealing Desk
TMGM —Sydney NSW
- Full-time
- Hybrid work
- Bilingual
- Finance
- Analysis skills
Quick Apply
Sales Data Analyst
Covetrus —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- AI
- Parental leave
- Employee assistance program
Media Analyst
Streem Pty Ltd —Surry Hills NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Google Suite
- Microsoft Excel
Quick Apply
11d
Business Analyst
Accenture —Sydney NSW
- Full-time
- Business development
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave
Business Analyst (CRM)
hipages Group —Sydney NSW
- Hybrid work
- CRM software
- Salesforce
- SQL
Quick Apply
Order Management & Compliance Analyst
Kenvue —Sydney NSW
- Hybrid work
- Management
- Customer service
- Administrative experience
Business Analyst (Quality)
University of Sydney —Camperdown NSW
- $112,628 - $122,702 a year
- Full-time
- Research
- Analysis skills
- University
6d
Commercial Analyst (Data analysis/reporting)
Invisalign Australia —Sydney NSW
- Full-time
- Computer Science
- Sales
- Salesforce
- Employee discount
Quick Apply

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customer insights analyst jobs near sydney nsw

Systems Analyst

SPM Facilities Management
Erskineville NSW

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year

Benefits

Visa sponsorship
Work from home
Professional development assistance

Qualifications

Microsoft Excel
Data analysis skills
Analysis skills
Business requirements
Communication skills

Full Job Description

SPMFM Pty Ltd is an established provider of facility management services across Strata properties throughout Sydney. Backed by more than two decades of experience, we are known for delivering outstanding customer service, effectively managing complex sites, and maintaining a strong focus on sustainable practices. Join our organisation and play a key role in continuing to deliver high-quality outcomes for our clients.

Qualifications & Experience

Relevant tertiary qualifications in a related discipline.
Proven experience in roles such as Systems Analyst, ICT Business Analyst, ERP Support, or similar positions focused on business systems.
Hands-on experience with Building Management and Information Systems (including automation, maintenance, and asset tracking platforms) and Physical Security systems (such as access control and CCTV).
Demonstrated ability to assess and analyse organisational processes, workflows, and ICT systems within operational or commercial settings.
Familiarity with BMIS platforms and tools such as MYBOS, or equivalent enterprise solutions.
Solid understanding of workflows related to building management and operational processes.
Experience eliciting business requirements, analysing workflows, preparing functional documentation, and supporting system delivery, testing, and optimisation efforts.
Advanced proficiency in Microsoft Excel, including data analysis, dashboard creation, report development, and complex spreadsheet modelling.
Strong analytical thinking, problem-solving ability, and effective communication and stakeholder management skills.
Ability to manage competing priorities across multiple initiatives while driving continuous improvement outcomes.
Capability to train and support staff in the use of new or updated systems, ensuring consistent and accurate adoption of processes.
Skills in diagnosing and resolving issues within systems and workflows to maintain smooth and effective operations.

Key Responsibilities

Collaborate with internal teams, external vendors, and clients to capture and document business needs, while reviewing current systems and operational practices to identify inefficiencies and improvement areas.
Propose and assist in delivering enhancements to systems, workflows, reporting capabilities, and operational procedures to increase efficiency and improve data insights.
Produce detailed functional specifications, process maps, workflow documentation, and reporting requirements for system upgrades and improvement initiatives.
Support the rollout, configuration, testing, and implementation of BMIS platforms, reporting solutions, and workflow automation projects.
Participate in testing activities, including user acceptance testing (UAT), and assist with troubleshooting and resolving issues to ensure system reliability and performance.
Undertake data analysis, process modelling, and development of operational reports and dashboards.
Liaise with stakeholders and software providers during system enhancements, upgrades, and transformation initiatives.
Create user documentation, training resources, and standard operating procedures, and deliver training sessions to support system adoption.
Act as an internal subject matter expert for operational systems, providing guidance, resolving queries, and supporting continuous improvement across business processes.

Pay: $85,000.00 – $95,000.00 per year

Benefits:

Professional development assistance
Visa sponsorship
Work from home

Work Location: Hybrid remote in Erskineville NSW 2043

Quick Apply

Refine Your Search

customer insights analyst jobs in sydney nsw

Systems Analyst

Customer Insights Analyst

Customer Insights & Data Analyst

Analyst - Risk Insights and Reporting

Sales Performance & Insights Analyst

Graduate Data Analyst

Business Intelligence Data Analyst

2026 / 2027 Corporate Analyst Development Program - Summer Analyst - Sydney

Senior Analyst, Governance - Client Service and Support

Enterprise Change Analyst

Junior Media Analyst

Fraud Analyst - Night Team

Risk Analyst - Dealing Desk

Sales Data Analyst

Media Analyst

Business Analyst

Business Analyst (CRM)

Order Management & Compliance Analyst

Business Analyst (Quality)

Commercial Analyst (Data analysis/reporting)

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