In-Demand Business analyst – automation, analytics & ai Jobs in Sydney Nsw

Analyst - Intelligent Automation
Probe CX —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
(Engine Optimisation) EO Advanced Analyst
Commonwealth Bank —Sydney NSW
- Full-time
- SQL
- Analysis skills
- AI
11d
Business Analyst
FinXL —Sydney NSW
- Contract
- Hybrid work
- Financial services
- AI
- Analytics
12d
Insurance Business Analyst
Cognizant —Sydney NSW
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
11d
Pricing Analyst (Graduate)
Blackwoods —Macquarie Park NSW
- Full-time
- Microsoft Excel
- SQL
- AI
3d
Business Analyst - Strategy & Analytics
NEP Australia —Eveleigh NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Employee assistance program
Quick Apply
Senior Consultant or Manager - Insurance Claims Transformation Business Analyst
EY —Sydney NSW
- Recruiting
- AI
- Leadership
- Parental leave
Business Intelligence Data Analyst
My NRMA —Sydney Olympic Park NSW
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Paid training
- Gym membership
Quick Apply
Technology Focused Senior Consultant or Manager - Insurance Claims Transformation Business Analyst
EY —Sydney NSW
- Recruiting
- AI
- Analytics
- Parental leave
Data Analyst
Blue Light Card —Sydney NSW
- Hybrid work
- SQL
- AI
- Health insurance
- Annual leave
Investment Operations Tax Analyst
Morningstar —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Administrative experience
6d
AI Enablement Partner - HR
Canva —Sydney NSW
- Full-time
- Remote
- University
- AI
Quick Apply
14d
Finance Applications & Systems Transformation Lead
Vantive —North Sydney NSW
- ERP systems
- Finance
- Analysis skills
JAPAC Central Sales Strategy & Operations Senior Analyst
Adobe —Sydney NSW
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Global Planning Analyst
Sea To Summit Pty Ltd —Sydney NSW
- $100,000 - $112,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- SQL
- Employee discount
Quick Apply
1d
Salesforce Data 360 (Data Cloud) Engineer
Accenture —Sydney NSW
- Full-time
- Azure
- Computer Science
- Salesforce
Senior Data Analytics /BI Lead
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- AI
- Analytics
- Annual leave
- Work from home
Senior Finance Data Analyst
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Access
- ERP systems
- Data analysis skills
- Health insurance
- Parental leave
Senior Catastrophe Analyst
Aon Corporation —Sydney NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Engineer - Software
Origin Energy —Barangaroo NSW
- Contract
- Azure
- Master's degree
- SQL
- Parental leave
- Fuel discount
5d

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business analyst – automation, analytics & ai jobs near sydney nsw

Analyst - Intelligent Automation

Probe CX -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Azure
Management
ITIL
ServiceNow
Communication skills

Full Job Description

About the Role

We are looking for a proactive Analyst to join our Managed Services team. This role is ideal for someone who enjoys client interaction, problem-solving, and working with modern automation and cloud technologies. Experience in UiPath, Microsoft Power Platform, or Azure will be highly regarded. You will play a key role in supporting our clients by managing service tickets, ensuring timely resolution within SLAs, and building strong stakeholder relationships. This role is based onsite in Sydney with a hybrid working model.

Key Responsibilities

Service Ticket Management:

Monitor and respond to client tickets in ServiceNow promptly and within agreed SLAs.
Provide clear, professional updates and resolutions to clients via email and ticketing systems.

Client Engagement:

Build rapport with client stakeholders through effective communication and regular updates.
Conduct and participate in client-facing meetings to discuss ticket status, issues, and improvements.

Reporting & Metrics:

Prepare and deliver reports on ticket volumes, resolution times, and SLA compliance.

Collaboration & Upskilling:

Work closely with senior consultants and technical teams to resolve complex issues.
Stay open to learning and upskilling in Microsoft Power Platform, UiPath, Azure services, and data analytics.

What You Bring

Strong written and verbal communication skills with excellent email etiquette.
Ability to manage multiple tickets and priorities in a fast-paced environment.
Basic understanding of IT service management tools (e.g., ServiceNow).
Hands-on experience or working knowledge of automation platforms such as UiPath and/or Microsoft Power Platform, and exposure to Azure services.
Comfortable in client-facing situations and able to present updates confidently.
Must have 6 months - 1 year of RPA development experience.

Nice to Have

Knowledge of ITIL principles or service management best practices

About Innovior

Innovior is a digital transformation organisation that forms part of Probe Group’s portfolio of brands, specialising in enterprise-scale intelligent automation, AI implementation and advanced analytics.

About Probe Group

Probe Group is a global business of 19,000 team members. We believe in combining human expertise with technology to deliver exceptional results. We are a digitally-enabled and data-driven company, but first & foremost we are people-purpose led. Our team members are instrumental in delivering on our promise to provide a human touch to every interaction.

How to Apply?

Click on 'Apply Now'. Need adjustments for accessibility needs throughout our recruitment process - please let us know. We're happy to accommodate.

Probe Group firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self!

Apply Now

Refine Your Search

business analyst – automation, analytics & ai jobs in sydney nsw

Analyst - Intelligent Automation

(Engine Optimisation) EO Advanced Analyst

Business Analyst

Insurance Business Analyst

Pricing Analyst (Graduate)

Business Analyst - Strategy & Analytics

Senior Consultant or Manager - Insurance Claims Transformation Business Analyst

Business Intelligence Data Analyst

Technology Focused Senior Consultant or Manager - Insurance Claims Transformation Business Analyst

Data Analyst

Investment Operations Tax Analyst

AI Enablement Partner - HR

Finance Applications & Systems Transformation Lead

JAPAC Central Sales Strategy & Operations Senior Analyst

Global Planning Analyst

Salesforce Data 360 (Data Cloud) Engineer

Senior Data Analytics /BI Lead

Senior Finance Data Analyst

Senior Catastrophe Analyst

Engineer - Software

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