In-Demand Customer contact Jobs in Surfers Paradise, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Sales Consultant | Coomera (full-time)
Goodlife Health Clubs —Coomera QLD
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Quick Apply
Customer Care Representative
Probe CX —Bundall QLD
- Full-time
- Customer service
- Communication skills
- Wellness program
- Employee discount
Room Attendant
ahs hospitality —Gold Coast QLD
- $25.85 - $58.16 an hour
- Part-time
- Customer service
- Communication skills
- Time management
- Paid training
- Health insurance
Support Worker/Carer
The CareSide —Palm Beach QLD
- $38.56 - $40.93 an hour
- Every weekend
- CPR Certification
- Office
- First Aid Certification
- Travel reimbursement
Quick Apply
Service Centre Support Officer
Griffith University —Southport QLD
- $76,126.29 - $93,976.19 a year
- Full-time
- Hybrid work
- Customer service
- University
- Recruiting
- Work from home
- Parental leave
Quick Apply
Counsellor
Your Hart2Hart —Southport QLD
Senior Medical Receptionist
MedCentres Pacific Pines —Pacific Pines QLD
- $30 - $40 an hour
- Part-time
- Management
- Writing skills
- Microsoft Office
Quick Apply
12d
NDIS Support Coordinator
Your Hart2Hart —Southport QLD
Business Development Manager - Trade
King Living —Gold Coast QLD
- Full-time
- Sales
- Business development
- Communication skills
Quick Apply
Personal Shopper
Coles Supermarkets —Broadbeach QLD
- Part-time
- Employee assistance program
- Gym membership
15h
Customer Specialist
Buildsafe —Arundel QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Employee assistance program
- Gym membership
Quick Apply
6d
Barista
Burleigh Pavilion —Burleigh Heads QLD
Support Worker
Your Hart2Hart —Southport QLD
Office Administrator
The Pines Elanora —Elanora QLD
- $55,000 - $66,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Travel reimbursement
- Parental leave
Quick Apply
CPAP Therapy Consultant
Air Liquide —Southport QLD
- Full-time
- Customer service
- Clinic
- Communication skills
EOI - Administrative Officer (AAEP) - Ormeau Woods State High School
Queensland Government —Gold Coast QLD
- Temporary
- First Aid Certification
6d
Food Runner
Burleigh Pavilion —Burleigh Heads QLD
- Kitchen
Recruitment Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Recruiting
Sales Rep / Business Development
Anteck Industries Pty Ltd —Coomera QLD
- Up to $140,000 a year
- Full-time
- Microsoft Excel
- Sales
- Business development
Quick Apply

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

customer contact jobs in surfers paradise, qld

Customer Contact Officer

Sales Consultant | Coomera (full-time)

Customer Care Representative

Room Attendant

Support Worker/Carer

Service Centre Support Officer

Counsellor

Senior Medical Receptionist

NDIS Support Coordinator

Business Development Manager - Trade

Personal Shopper

Customer Specialist

Barista

Support Worker

Office Administrator

CPAP Therapy Consultant

EOI - Administrative Officer (AAEP) - Ormeau Woods State High School

Food Runner

Recruitment Officer - Expression of Interest

Sales Rep / Business Development

I want to receive the latest job alert for customer contact in surfers paradise, qld

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