In-Demand support officer Jobs in springwood, qld

Assessing Support Officer
Auto & General Holdings —Underwood QLD
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Engagement Officer (Operations Support)
Queensland Government —Brisbane QLD
- Temporary
5d
Roster Officer
Queensland Government —Brisbane QLD
- Temporary
Field Officer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
- Outdoor work
13d
ICT Support Officer
HTC Trading —Seventeen Mile Rocks QLD
- $76,515 - $80,000 a year
- Full-time
- In-person
Quick Apply
11d
Administrative Officer
Queensland Government —Brisbane QLD
- Temporary
Accounts Payable Officer
Animal Emergency Australia —Springwood QLD
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Employee assistance program
Quick Apply
4d
Administration Officer
Queensland Government —Brisbane QLD
- Full-time
- Databases
3d
Desktop Support Officer - Contract
Centorrino Technologies —Brisbane QLD
- $65,000 - $75,000 a year
- Contract
- Communication skills
Quick Apply
Information Officer Supervisor
Queensland Government —Brisbane QLD
14d
Project Officer (Frontline Support)
Queensland Government —Brisbane QLD
- Temporary
- Research
10d
Registry Officer
Queensland Government —Brisbane QLD
- Temporary
Junior House Officer - Senior House Officer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
4d
Administration Officer - Kingston State School
Queensland Government —Logan City QLD
- Temporary
13d
Lending Officer
City Finance Lending —Eight Mile Plains QLD
- $60,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick Apply
2d
District Administration Officer
Queensland Government —Brisbane QLD
12d
Customer Service Officer (Frontline Support)
Queensland Government —Brisbane QLD
- Temporary
5d
Administration Officer - Browns Plains State High School
Queensland Government —Logan City QLD
- Temporary
4d
Career Opportunities: Group Support Coordinator (3765)
Redland City Council —Redland QLD
- $91,140.33 - $97,653.03 a year
- Full-time
- Administrative experience
- Leadership
- Communication skills
- Annual leave
- Parental leave
2d
Administrative Officer (DVCI)
Griffith University —Meadowbrook QLD
- $82,415.66 - $92,456.55 a year
- Contract
- University
- Recruiting
- Parental leave
Quick Apply
2d

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Assessing Support Officer

Auto & General Holdings -
Underwood QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Customer service
Computer skills
Communication skills

Full Job Description

The role

We have an exciting opportunity for an Assessing Support Officer, based at either our Enogerra or Underwood site. If you’re looking for a position where you can support our assessing team, build strong working relationships and be part of a supportive environment, this could be a good fit for you.

As our new Assessing Support Officer, you will be responsible for administrative tasks and activities related to all components of the Motor Claim. You will play a vital part in ensuring a smooth and efficient assessment process, reducing claims duration and delivering an excellent customer experience.

You will:

Provide excellent customer service, following all relevant system & protocols outlined in the knowledge system.
Maintain consistent & proactive communication with customers, repairers and tow operators, identifying and appropriately acting on instances of customer dissatisfaction
Provide appropriate advice and guidance to customers to inform their decision making leading to optimal assessing, repair, or total loss resolutions.
Facilitate rebooking and pathing activities by guiding customers into our Internal Assessment Centres (IACs) and repairer network.
Effectively manage all aspects of repairer services throughout the fulfilment process and proactively manage all administrative activities from booking to assessment authorisation.

What experience you’ll bring

Highly developed verbal & written communication skills with the ability to influence stakeholder outcomes
Previous experience working in the Insurance industry, with demonstrated strong customer service skills
Strong computer skills with previous experience working with industry specific programs, or the ability to quickly learn the necessary systems
Ability to effectively prioritise tasks and manage workload, with the ability to adapt to unexpected demands and a team player
Able to manage challenging situations in a calm and professional manner, with a problem solving, solutions focused approach

Our Perks

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

support officer jobs in springwood, qld

Assessing Support Officer

Engagement Officer (Operations Support)

Roster Officer

Field Officer

ICT Support Officer

Administrative Officer

Accounts Payable Officer

Administration Officer

Desktop Support Officer - Contract

Information Officer Supervisor

Project Officer (Frontline Support)

Registry Officer

Junior House Officer - Senior House Officer

Administration Officer - Kingston State School

Lending Officer

District Administration Officer

Customer Service Officer (Frontline Support)

Administration Officer - Browns Plains State High School

Career Opportunities: Group Support Coordinator (3765)

Administrative Officer (DVCI)

I want to receive the latest job alert for support officer in springwood, qld

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