In-Demand Support occupations Jobs in South Morang, Vic

Project Enquiries Assistant x2
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Recruiting
9d
Oracle Service Desk Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- ERP systems
7d
Court Support Officer - Frankston
Victorian Government —Melbourne VIC
- $72,189 - $79,753 a year
- Full-time
- Microsoft Word
- Senior Secondary Certificate of Education
- No degree
1d
Visitor Engagement - Visitor Services
Victorian Government —Melbourne VIC
- $62,104 - $70,930 a year
- Part-time
- Hospitality
- Customer service
- No experience needed
5d
Forensic Medical Transcriptionist and Records Officer
Victorian Government —Melbourne VIC
- $72,189 - $79,753 a year
- Full-time
- Customer service
- Organisational skills
- Medical terminology
- Commuter assistance
- Health insurance
6d
NCIS Business Support Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Learning Support Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Recruiting
13d
Project Support Officer
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
12d
Admin Assistant - General
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Communication skills
1d
Community Engagement and Inclusion Support Coordinator
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Customer service
- Experience working with children
- Communication skills
6d
Service Desk Analyst
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
7d
Application Support Consultant
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Management
- SharePoint
2d
Youth Crime Coordinator
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
8d
Compliance Officer - Child Safe Standards
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
13d
Forensic Caseworker
Victorian Government —Melbourne Northern Suburbs VIC
- $98,495 - $108,745 a year
- Full-time
- Laboratory
- Customer service
- Bachelor's degree
8d
Casual Administrative Officer
Victorian Government —Melbourne Northern Suburbs VIC
- Monday to Friday
- English
- Office
- Communication skills
- Health insurance
8d
End User Technical Support Consultant
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- No degree
7d
Food Tech Support
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Communication skills
12d
Support Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
8d
Incident Response Officer
Victorian Government —Melbourne VIC
- $62,104 - $79,753 a year
- Full-time
- Hybrid work
7d

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Project Enquiries Assistant x2

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$81,496 - $98,955 a year
9 days ago

Qualifications

Recruiting

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $81,496 - $98,955

Grade: VPS 3

Occupation: Communications, marketing and media

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/778122/778123

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

The Project Enquiries Assistant supports the effective operation of Homes Victoria's single front door for enquiries relating to delivery and relocation projects. Working at the frontline, the role is responsible for receiving and triaging incoming contact across phone, email and correspondence channels, and ensuring matters are accurately logged and directed for action in line with established processes.

The Assistant plays a key role in providing timely, clear and professional responses to straightforward enquiries, while escalating more complex matters as required. The role works closely with the Project Enquiries Coordinator and project teams to ensure enquiries are tracked, information is accurate, and service standards are met.

Through day-to-day interaction with residents, stakeholders and community members, the Project Enquiries Assistant helps maintain a responsive and accessible service, contributing to a positive customer experience and supporting consistent application of enquiries and complaints processes across Homes Victoria projects.

The Project Enquiries Assistant provides frontline support for Homes Victoria's project enquiries and complaints service, ensuring incoming contact is received, recorded and responded to in a timely, professional and consistent manner. The role supports the delivery of a responsive single front door for residents, stakeholders and community members engaging with delivery and relocation projects.

ACCOUNTABILITIES INCLUDE

Frontline enquiries management: Receive and triage enquiries and complaints across phone, email and correspondence channels, ensuring accurate logging and timely acknowledgement.
Customer response support: Provide clear, professional responses to routine enquiries and escalate complex or sensitive matters in line with established processes.
Record keeping: Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Applications close Monday 7 September 2026 at 11.59pm

Posted

24 August 2026

Apply Now

Refine Your Search

support occupations jobs in south morang, vic

Project Enquiries Assistant x2

Oracle Service Desk Officer

Court Support Officer - Frankston

Visitor Engagement - Visitor Services

Forensic Medical Transcriptionist and Records Officer

NCIS Business Support Officer

Learning Support Officer

Project Support Officer

Admin Assistant - General

Community Engagement and Inclusion Support Coordinator

Service Desk Analyst

Application Support Consultant

Youth Crime Coordinator

Compliance Officer - Child Safe Standards

Forensic Caseworker

Casual Administrative Officer

End User Technical Support Consultant

Food Tech Support

Support Analyst

Incident Response Officer

I want to receive the latest job alert for support occupations in south morang, vic

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