In-Demand Documentation specialist Jobs in Redcliffe Qld

Desktop Home Assessor
Auto & General Holdings —North Lakes QLD
- Management
- Organisational skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
13d
Home Assessor
Auto & General Holdings —North Lakes QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Disability Support Worker (Casual)
JTS Management —Bray Park QLD
- $41.10 - $55.37 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
6d
Program and Project Administrator
Surface Projects Pty Ltd —Northgate QLD
- $79,500 - $82,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Construction
- Employee assistance program
Quick Apply
Contracts and Compliance Officer
City of Moreton Bay —Narangba QLD
- $103,597 a year
- Full-time
- Hybrid work
- Management
- Work from home
7d
Standards & Training Document Specialist
dnata catering and retail —Ascot QLD
- Microsoft Office
- Organisational skills
- SharePoint
- Annual leave
6d
Technical Support Specialist
Precision Automotive —Brisbane Airport QLD
- Full-time
- Forklift
- Communication skills
- Employee discount
Quick Apply
Air Freight Import Specialist - Brisbane Station
DHL —Brisbane Airport QLD
Middle Office Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Writing skills
- Finance
- SQL
- Parental leave
- Employee assistance program
1d
Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Parental leave
- Employee assistance program
7d
Quality Associate
Opella Healthcare Group —Virginia QLD
- Full-time
- Management
- HVAC
- Manufacturing
Network Engineer
MarchNet —Brendale QLD
- Urgently hiring
- PMP
- Outdoor work
Residential Care Worker
Kanda —Caboolture QLD
- From $44.59 an hour
- On call
- CPR Certification
- Working with children
- First Aid Certification
- Paid training
Quick Apply
Customs and Trade Compliance Support Specialist - Brisbane Station QLD
DHL —Brisbane Airport QLD
Estimator - Zillmere - Finlayson's
Metcash —Zillmere QLD
- Full-time
- Microsoft Office
- Construction
- Communication skills
UC Technical Specialist
Auto & General Holdings —North Lakes QLD
- Analysis skills
- Scripting
- APIs
- Parental leave
- Gym membership
Quick Apply
Dive Supervisor
Water Infrastructure Services —Burpengary QLD
- $80,000 - $100,000 a year
- Full-time
- Maintenance
- First Aid Certification
- In-person
- Employee assistance program
Quick Apply
6d
Reconciliation Officer
Bank of Queensland —Newstead QLD
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Mammographer - Windsor
Qscan Group —Windsor QLD
- Full-time
- Clinic
- Patient care
- Communication skills
- Parental leave
- Employee assistance program
2d
Digital Marketing & Paid Media Coordinator
VALD —Newstead QLD
- Full-time
- CRM software
- Bachelor's degree
- Organisational skills
Quick Apply

I want to receive the latest job alert for documentation specialist in redcliffe qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

documentation specialist jobs near redcliffe qld

Quantitative Analyst jobs in Campbelltown Nsw

Quantitative Analyst jobs in Melbourne Vic

Quantitative Analyst jobs in Ruse Nsw

Kpi Performance Analyst jobs in Sydney Nsw

Investment Analyst jobs in Melbourne Vic

Sales Estimator jobs in Queensland

Civil Estimator jobs in Sydney Nsw

Transport Estimator jobs in New South Wales

Construction Estimator jobs in Brisbane Qld

Cabinet Making, Joinery, Estimator jobs in Melbourne Vic

Estimator jobs in Chullora Nsw

Digital Media, Content Creation jobs in South Australia

Work From Home, Digital Marketing jobs in Perth Wa

Digital Marketing Coordinator jobs in Ipswich Qld

Digital Marketing Coordinator jobs in Melbourne Vic

Digital Marketing Coordinator jobs in Sydney Nsw

Care Coordinator jobs in Greater Adelaide Sa

No Experience Data Entry Work From Home jobs in Sydney Nsw

No Experience, Work From Home jobs in Greater Adelaide Sa

Technical Support Specialist jobs in Queensland

Desktop Home Assessor

Auto & General Holdings -
North Lakes QLD

Quick Apply

Job Details

13 days ago

Benefits

Employee rewards program
Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Management
Organisational skills
Negotiation
Construction estimating
Time management

Full Job Description

The role
Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

In addition, you will work closely with A & G’s panel of restorers and suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price (as contracted to Auto & General).

What you’ll be doing
Access the damage

Review reports and photos to validate the claimed event and damage.
Determine damage causation and apply the PDS for the appropriate levels of cover.
Make decision recommendations and provide justified reasoning aligned with regulatory frameworks.
Capture all necessary detailed information in multiple systems in an accurate way (used by multiple audiences, including claims, suppliers, recoveries, fraud, and CDR)
Identify and manage claim risks and prepare suitable contingencies.
Provide timely escalation for scenarios such as customer vulnerability or financial hardship.
Identify and ensure site safety, and correctly authorise emergency (make safe) work.

Scope the Damage

Produce detailed damage scope and cost documentation (for claim reserves) and review it against supplier quotes.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.
Engage specialists and industry experts to report on damage and interpret reports accordingly in the context of scope creation. - e.g., Engineers.

Negotiate outcomes

Engage with our repairers and customers to negotiate and determine a sustainable and competitive repair cost for the scope required.
Engaging in conversation with suppliers around amendments required for the scope of works. Discussing and challenging line items and cost and repair methodology.
Make approval recommendations around work commencement, contents, temporary accommodation, and cash settlement.
Audit
Conduct retrospective audits of minor severity scopes processed through the straight-through model to ensure accuracy and completeness.
Review scope of works, estimating accuracy, and pricing alignment against company guidelines, repair methodologies, and supplier agreements.
Identify variances, errors, or non-compliance in claim scoping, estimating, or decision-making.

What experience you’ll bring

Residential building/renovation and extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of works.
Exceptional time management and organisational skills.
Demonstrated communication, negotiation and conflict resolution handling ability.
Proven experience in building effective business relationships with builders.
Superior customer & relationship management skills.
Insurance experience preferred.
Confident using technology.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

documentation specialist jobs in redcliffe qld

Desktop Home Assessor

Home Assessor

Disability Support Worker (Casual)

Program and Project Administrator

Contracts and Compliance Officer

Standards & Training Document Specialist

Technical Support Specialist

Air Freight Import Specialist - Brisbane Station

Middle Office Analyst

Analyst

Quality Associate

Network Engineer

Residential Care Worker

Customs and Trade Compliance Support Specialist - Brisbane Station QLD

Estimator - Zillmere - Finlayson's

UC Technical Specialist

Dive Supervisor

Reconciliation Officer

Mammographer - Windsor

Digital Marketing & Paid Media Coordinator

I want to receive the latest job alert for documentation specialist in redcliffe qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected