In-Demand Risk operations ai specialist Jobs in Queensland

Risk Operations AI Specialist
Binance —Brisbane QLD
- Full-time
- Remote
- Bilingual
- Management
- Master's degree
Quick Apply
Customer Operations Manager
Open —Maroochydore QLD
Quick Apply
5d
Specialist, Maintenance Innovation and Automation Engineer
Pandora Jewelry —Muan QLD
- Full-time
- AutoCAD
- Management
- Engineering
Eligibility Case Manager
DXC Technology —Queensland
- Full-time
- Microsoft Office
- Analysis skills
- Case management
- Parental leave
- Employee assistance program
9d
Specialist Learning
Rio Tinto —Brisbane QLD
- Contract
- ERP systems
- Organisational skills
- Health insurance
- Employee discount
12d
Business Operations Assistant – Hotels & Hospitality – VARA AU
DAD-Jones Lang LaSalle (QLD) Pty Ltd —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
Senior Adviser Learning & Enablement
Rio Tinto —Brisbane QLD
- Contract
- ERP systems
- AI
- Health insurance
- Employee discount
12d
Senior Adviser Project Delivery
Rio Tinto —Brisbane QLD
- Management
- ERP systems
- AI
- Health insurance
- Employee discount
9d
Red Hat OpenShift Virtualisation Engineer - Migration
NCS Australia —Brisbane QLD
- Contract
- Hybrid work
- Management
- DevOps
- Administrative experience
- Parental leave
Quick Apply
E2E Architect (AU Citizen with Security Clearance)
Accenture —Brisbane QLD
- Full-time
- Azure
- Master's degree
- Analysis skills
- On-the-job training
Customer Support Manager - APAC
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- Management
- AI
- Leadership
- Wellness program
Senior Facilities Manager
DAD-Jones Lang LaSalle (QLD) Pty Ltd —Brisbane QLD
- Full-time
- AI
- Leadership
Quick Apply
Business Systems Lead
Shred-X —Queensland
- Full-time
- Organisational skills
- Agile
- AI
- Employee assistance program
- Employee discount
1d
Sales Enablement Manager
Pax8 Global —Brisbane QLD
- Full-time
- CRM software
- Sales
- Salesforce
- Health insurance
Manager - Corporate Tax
EY —Brisbane QLD
- Master's degree
- Recruiting
- AI
- Parental leave

More jobs to discover

Find similar jobs that you might be interested in.

Operations Manager - Sunshine Coast & Far North QLD
National Storage —Maroochydore QLD
Demonstrated success in an Operational/Area Management role in a medium-large organisation or similar (previous experience in the retail space is highly…
Up to $130,000 a year
Quick Apply
14d
Customer Operations Manager
Open —Maroochydore QLD
Work with insurance operations and compliance teams to keep the function current on regulatory and product changes that affect QA criteria.
Quick Apply
5d

I want to receive the latest job alert for risk operations ai specialist in queensland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

risk operations ai specialist jobs near queensland

Operations Assistant jobs in Brisbane QLD

Sales Manager jobs in Brisbane QLD

Case Manager jobs in Queensland

Operations Assistant jobs in Melbourne Vic

Therapy Assistant jobs in Perth Wa

Dental Assistant jobs in Melbourne Vic

Food Service Assistant jobs in Melbourne Vic

Operations Assistant jobs in St Kilda South Vic

Sales Assistant jobs in Melbourne Vic

Operations Assistant jobs in Sydney Nsw

Security Architect jobs in Melbourne Vic

Security Architect jobs in Sydney Nsw

Security Guard, Cash Transit jobs in Sydney Nsw

Security Guard jobs in Victoria

Senior Product Designer jobs in Sydney Nsw

Customer Success Manager jobs in Sydney Nsw

Senior Facility Manager jobs in Sydney Nsw

Strata Manager jobs in Sydney Nsw

Automation Engineer, Internship jobs in Sydney Nsw

No Experience Civil Engineer jobs in Melbourne Vic

Risk Operations AI Specialist

Binance -
Brisbane QLD

Quick Apply

Job Details

Full-time

Qualifications

Bilingual
Mandarin
Management
Law
Multilingual
Master's degree
Confluence
Case management
AI
Communication skills
Information Technology

Full Job Description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Binance's Risk Operations team is executing an AI-First transformation — moving from manual case review toward a fully autonomous decision pipeline powered by ROCA (Risk Operations AI Agent). This role sits at the critical human-in-the-loop node: reviewing cases where ROCA's confidence score falls below the auto-decision threshold, generating structured feedback that drives continuous model improvement, and progressively expanding the automation boundary.This is not a traditional fraud analyst role.

Think of it like the shift from manual labor to the steam engine era — the people who thrived weren't the ones who resisted the machine, but those who learned to operate it. Here, you are the operator: you direct the AI, validate its judgment, correct its blind spots, and steer it toward better outcomes. The machine handles the volume; you provide the expertise it can't yet replicate.

Responsibilities:

Core Review Duties

Review cases escalated by ROCA where confidence score falls below the auto-decision threshold, using AI-assisted signals within the unified case review UI (no multi-system switching)
Make accurate pass / block / escalate decisions on a daily queue spanning KYC Audit, ATO investigation, Reset 2FA, POA Review, and Withdrawal anomaly case types etc.
75) and high-risk patterns to Senior Agent / Team Lead with clear rationale documentation
98%

AI Feedback & Pipeline Contribution

Label every reviewed case as TP / TN / FP / FN with structured root-cause annotations — this data directly feeds ROCA's continuous learning pipeline
- trigger model retraining / fine-tune
- update Decision Hub rules (with A/B validation)
- update SOP (version-tracked)
Actively contribute to improving Precision (>95%) and Recall (>99%) targets by surfacing systematic signal failures to Data and Model teams
Participate in regular AI model calibration sessions: review misclassification batches, validate ground truth, challenge decision thresholds with data

SOP & Knowledge Management

Maintain and update Confluence SOP pages for assigned case types; SOP coverage rate target

80% (directly impacts ROCA first-pass accuracy)
Flag SOP coverage gaps when ROCA's reasoning chain reveals unhandled scenarios; draft SOP additions for Team Lead review
Onboard and calibrate BPO agents on AI-assisted review workflows; monitor BPO quality against automated QA benchmarks

Requirements:

2+ years in fraud review, risk operations, or KYC/KYB case management

Hands-on experience with ATO (Account Takeover) detection and investigation

Comfort working in AI-augmented workflows: you read model outputs, interpret confidence scores, and make decisions based on AI-generated signals rather than raw data alone

Structured, precise written communication: you can document a root-cause annotation in <3 sentences that an ML engineer can act on

Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.

An operator's mindset toward AI tools: you leverage AI signals to make faster, better decisions — you master the tool rather than compete with it

Nice to have:

Experience in crypto / Web3 / VASP risk environment; familiarity with blockchain transaction patterns (Sybil attacks, wash trading, mule account indicators)
Exposure to ML model evaluation concepts: Precision, Recall, F1, confusion matrix — you don't need to build models, but you need to speak the language
Familiarity with prompt engineering or LLM evaluation workflows; experience reviewing or testing AI-generated decisions at scale
CAMS, CFE, or equivalent AML / fraud certification
Prior involvement in SOP authoring, QA calibration, or BPO oversight for a risk operations team

Why Binance

Shape the future with the world’s leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique, fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

risk operations ai specialist jobs in queensland

Risk Operations AI Specialist

Customer Operations Manager

Specialist, Maintenance Innovation and Automation Engineer

Eligibility Case Manager

Specialist Learning

Business Operations Assistant – Hotels & Hospitality – VARA AU

Senior Adviser Learning & Enablement

Senior Adviser Project Delivery

Red Hat OpenShift Virtualisation Engineer - Migration

E2E Architect (AU Citizen with Security Clearance)

Customer Support Manager - APAC

Senior Facilities Manager

Business Systems Lead

Sales Enablement Manager

Manager - Corporate Tax

More jobs to discover

I want to receive the latest job alert for risk operations ai specialist in queensland

Explore jobs in more locations

Responsibilities:

Requirements:

Nice to have:

Job Seeker Tools

Employer Tools

Browse

Stay Connected