In-Demand Manager frontline services Jobs in Northern Territory

Manager - Frontline Services
Department of Logistics and Infrastructure —Darwin NT
- Full-time
- Data analysis skills
- Leadership
- Communication skills
13d
Frontline Services Officer
Attorney General's Department —Alice Springs NT
- $68,776 - $73,898 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
Regional Manager
Country Connect Foundation —Northern Territory
- Leadership
- Communication skills
- Annual leave
6d
Family Violence Team Leader - Outreach
The Salvation Army —Winnellie NT
- Full-time
- Microsoft Office
- Supervising experience
- Case management
- Annual leave
- Parental leave
HR Generalist
Amentum —Alice Springs NT
- 8 hour shift
- Microsoft Office
- Administrative experience
- Education
4d
Residential Aged Care Manager - Kaltukatjara (Docker River)
Australian Regional and Remote Community Services —Kaltukatjara NT
- $150,000 a year
- Full-time
- Nursing
- Customer service
- Bachelor's degree
- Annual leave
3d
Family Violence Specialist - Prevent Assist Training (PARt) Program.
Tangentyere Council —Alice Springs NT
- $108,969 a year
- Part-time
- Bilingual
- Working with children
- Psychology
- Annual leave
Area Manager- Darwin
SKG Services —Darwin NT
- Full-time
- Management
- Customer service
- Supervising experience
Residential Aged Care Manager - Mutitjulu
Australian Regional and Remote Community Services —Mutitjulu NT
- $140,000 a year
- Full-time
- Nursing
- Customer service
- Bachelor's degree
- Annual leave
13d
Surgical Workforce Support Officer
Department of Health —Darwin NT
- $77,344 - $88,179 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12h
Clinical Nurse Manager - FIFO - Mutitjulu
Australian Regional and Remote Community Services —Mutitjulu NT
- $51.21 - $52.99 an hour
- Full-time
- Customer service
- First Aid Certification
- Care plans
- Annual leave
3d

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Frontline Services Officer
Attorney General's Department —Alice Springs NT
Hold a current NT driver’s licence. Demonstrated high level of computer skills with proficiency in a range of relevant computer office software applications.
$68,776 - $73,898 a year
Manager - Frontline Services
Department of Logistics and Infrastructure —Darwin NT
Manage the DriveSafe program, providing driver licensing education and ensuring service delivery across the NT. Job type Full time Duration Ongoing.
13d

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manager frontline services jobs near northern territory

Manager - Frontline Services

Department of Logistics and Infrastructure -
Darwin NT

Apply Now

Job Details

Permanent | Temp to perm | Full-time
13 days ago

Qualifications

Data analysis skills
Leadership
Communication skills

Full Job Description

Job description
Agency Department of Logistics and Infrastructure Work unit Customer Service - Frontline Services
Job title Manager - Frontline Services Designation Senior Administrative Officer 1
Job type Full time Duration Ongoing
Salary $132,408 - $147,919 Location Darwin
Position number 34919 RTF 349358 Closing 15/06/2026
Contact officer Petra Holgate, A/Director on 08 8999 3156 or [email protected]
About the agency https://dli.nt.gov.au/homepage
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=349358
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.

Primary objective
Provides strategic leadership to ensure efficient, customer-focused delivery of NT driver licensing, vehicle registration and driver
safety education programs and leverages data for continuous improvement, staff development, and service innovation.

Context statement
Frontline Services delivers customer-focussed transactional and educational services relating to driver licensing, vehicle registration
and driver education programs throughout the Territory. Services are provided via Motor Vehicle Registry (MVR) offices, third-
party agents, a contact centre and online platforms. DriveSafe offers licensing and registration education to residents aged 16 and
over, including outreach to remote and Aboriginal communities.

Key duties and responsibilities
1. Provide high-level analysis and strategic advice on MVR’s customer service delivery, ensuring best practice, customer-centric

and efficient regulatory services are delivered in a timely manner across the NT.
2. Manage the DriveSafe program, providing driver licensing education and ensuring service delivery across the NT.
3. Lead, design, and manage the implementation of projects to modernise service delivery in line with Government priorities, using

transactional data, customer feedback and best practice trends aligned with strategic goals.
4. Manage a high-performing, multi-site team to maintain consistent quality and customer satisfaction by fostering development,

collaboration, and multi-skilling for a flexible, customer-oriented workforce.
5. Implement and monitor customer centred and innovative strategies to meet key performance indicators, reduce wait times,

streamline services, and enhance service efficiency.
6. Exercise delegation as a Deputy Registrar of Motor Vehicles to ensure compliance with regulatory requirements and use

discretionary powers in an objective and impartial manner.
7. Build and maintain internal and external stakeholder relationships to facilitate service delivery and represent the Department

at meetings and forums on driver licensing, vehicle registration and driver safety education.

Selection criteria
Essential
1. High level leadership skills, with proven ability to manage a team with emphasis on quality service delivery, team building and

developing a learning culture in a regulatory environment.
2. Demonstrated ability to appropriately interpret and apply legislation and contribute to the development of policy and

procedures with regard to the needs of all stakeholders.
3. Demonstrated high-level written and oral communication skills, adept in engaging with stakeholders from varied backgrounds

and influencing senior executives and staff toward practical solutions.
4. Demonstrated competency in strategic, operational and financial planning and budget, project, risk and human resource

management, with the ability to drive continuous improvement through change management processes.
5. Familiarity with digital transformation and service innovation, including emerging technologies, online service platforms, and

customer experience design in a government context.
6. Proven experience in data analysis and service or performance evaluation with ability to provide quality reports to senior

management.

Desirable
1. Experience with driver licensing, vehicle registration and associated regulatory frameworks.
2. Tertiary education in transport, business management, public policy, public sector management, leadership or related field.

Further information
The successful applicant may be required to provide a National Police Criminal History Check prior to commencement. The
successful applicant must be able and willing to travel by air and 4WD to remote communities.

Apply Now

Refine Your Search

manager frontline services jobs in northern territory

Manager - Frontline Services

Frontline Services Officer

Regional Manager

Family Violence Team Leader - Outreach

HR Generalist

Residential Aged Care Manager - Kaltukatjara (Docker River)

Family Violence Specialist - Prevent Assist Training (PARt) Program.

Area Manager- Darwin

Residential Aged Care Manager - Mutitjulu

Surgical Workforce Support Officer

Clinical Nurse Manager - FIFO - Mutitjulu

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