In-Demand Work from home Jobs in North Lakes Qld

Service Desk Officer
City of Moreton Bay —Strathpine QLD
- $95,258 a year
- Full-time
- Hybrid work
- Customer service
- Work from home
Resilience Support Analyst
Auto & General Holdings —Mango Hill QLD
- Finance
- Analysis skills
- Bachelor's degree
- Work from home
- Parental leave
Quick Apply
1h
BMA Villages – Allrounders - Perm Relief Pool - FIFO
Compass Group Australia —Burpengary QLD
- $67,890 a year
- Full-time
- Hospitality
- Computer skills
- Communication skills
- Free food
S&S Banking Consultant, North Lakes QLD
ANZ Banking Group —Mango Hill QLD
- Part-time
- Customer service
5d
Process Analyst
Auto & General Holdings —North Lakes QLD
- Temporary
- Bachelor's degree
- No degree
- Business
- Work from home
- Parental leave
Quick Apply
Governance Information Officer
City of Moreton Bay —Strathpine QLD
- $111,788 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Business
- Work from home
7d
FIFO Site Manager
Compass Group Australia —Brisbane Airport QLD
- 12 hour shift
- Management
- Analysis skills
- Leadership
- Work from home
- Free food
Project Coordinator/Document Controller
Wabtec —Banyo QLD
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
- Work from home
- Employee assistance program
Quick Apply
2d
Risk Support Analyst
Auto & General Holdings —North Lakes QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Parental leave
Quick Apply
Programming and Scheduling Officer
City of Moreton Bay —Narangba QLD
- $95,258 a year
- Full-time
- Hybrid work
- ERP systems
- Maintenance
- Communication skills
- Work from home
8d
Case Manager
Auto & General Holdings —North Lakes QLD
- Sales
- Analysis skills
- Communication skills
- Work from home
- Parental leave
Quick Apply
FIFO Health and Safety Advisors
Compass Group Australia —Burpengary QLD
- Full-time
- Leadership
- Free food
Stock Controller
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Microsoft Excel
- POS
- Communication skills
- Work from home
- Parental leave
5d
Assistant Category Manager | Supercheap Auto - Hybrid
Supercheap Auto —Strathpine QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Work from home
Quick Apply
9d
Systems and Data Lead - Operations
City of Moreton Bay —Narangba QLD
- $111,788 a year
- Full-time
- Hybrid work
- No degree
- Leadership
- Analytics
- Work from home
8d
Procurement and Logistics Officer
Sigma Aerospace —Nundah QLD
- Call employer
- Maintenance
- Recruiting
- In-person
14d
Personal Care Worker
Anglicare Southern Queensland —Taigum QLD
- Full-time
- Remote
- Care plans
- Health insurance
- Work from home
Accounts Payable Officer
The Creche and Kindergarten Association —Kedron QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
14d
Project Coordinator
Knauf Australia —Pinkenba QLD
- $85,000 - $105,000 a year
- Full-time
- In-person
- Health insurance
- Work from home
Counsellor/Psychotherapist
First Step Therapies —Brendale QLD
- $78,000 - $85,000 a year
- Part-time
- Master's degree
- Experience working with children
- Bachelor's degree
- Travel reimbursement
- Work from home
Quick Apply
2d

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Service Desk Officer

City of Moreton Bay -
Strathpine QLD

Apply Now

Job Details

Full-time
$95,258 a year

Benefits

Work from home
Transportation links
Salary packaging
Insurance services
On-site parking

Qualifications

ITIL Certification
Incident management
Customer service

Full Job Description

Job Number: 501485
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$95,258pa + 12% super (level 4)
Permanent Full Time | 9 day fortnight with RDO
Hybrid, flexible working environment, including some work from home days.
Location: Strathpine, with free onsite parking and close to train station

Join City of Moreton Bay as a Service Desk Officer and help shape and enhance our communities for today and tomorrow.

Are you passionate about technology and delivering exceptional customer service? We are seeking a proactive and solutions-focused Service Desk Officer to join our team. In this role, you will be the first point of contact for IT support, helping ensure our people stay connected, productive, and supported every day.

As a Service Desk Officer, you will provide frontline ICT support to end users across the organisation. You will troubleshoot issues, provision equipment and systems, and contribute to the continuous improvement of service desk processes. This role is ideal for someone who enjoys problem-solving, working collaboratively, and making a tangible impact on user experience.

Key responsibilities include:
Monitor and manage incoming service desk requests
Diagnose and resolve ICT issues (hardware, software, and systems)
Provide on-site and remote support to users
Routinely provision new IT services and equipment to users and manage faulty and obsolete end-user equipment
Install and configure computers, hardware, and applications
Escalate complex issues to higher-level support teams
Maintain accurate documentation and contribute to the knowledge base
Liaise with external vendors to resolve technical issues
Participate in mandatory on-call roster, after-hours remote and on-site assistance, and sliding start and finish times

About you:
We are seeking someone with considerable technical knowledge with problem solving ability, previous experience in a similar role and understating of processes and systems will be an advantage along with high level customer service skills essential.

Your positive and helpful nature will see you as a trusted team member when being first point of contact in receiving and handling requests for support. Your previous experience managing organisation service desk requests for hardware, applications, and programs will be required to ensure the needs of our organisation and end users are meet.

To succeed in this role, you will have:
Relevant qualification in Information Technology (ITIL certification desirable)
Strong troubleshooting and incident management skills
Ability to prioritise, diagnose, and resolve technical issues effectively
Experience supporting applications, systems, and end-user devices
Ability to work independently while contributing to a team

Please also note that this position will require you to:
Work hours ranging from 6am – 5pm on a rotating basis.
Participate in Council’s ‘After Hours On-Call’ arrangements.
Rotate across various work locations.

Position Description_Service Desk Officer .pdf

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:
See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:
Find a better work-life balance with a nine-day (72.5-hour) fortnight, plus a hybrid, flexible working environment with some work-from-home days.
Negotiated salary increases locked in through our EBA - 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
Advance your skills and career through our Study, Training And Research Scheme (STARS).
Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
Get support when you and your family need it most with our 24/7 confidential counselling service
Our Strathpine office has local parking on site and is close to public transport networks, making for an easy commute.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

Any questions - please contact our Careers team at [email protected].

Your Future City.
See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.

Advertised: 25 Aug 2026
Applications close: 03 Sep 2026 23:55

Apply Now

Refine Your Search

work from home jobs in north lakes qld

Service Desk Officer

Resilience Support Analyst

BMA Villages – Allrounders - Perm Relief Pool - FIFO

S&S Banking Consultant, North Lakes QLD

Process Analyst

Governance Information Officer

FIFO Site Manager

Project Coordinator/Document Controller

Risk Support Analyst

Programming and Scheduling Officer

Case Manager

FIFO Health and Safety Advisors

Stock Controller

Assistant Category Manager | Supercheap Auto - Hybrid

Systems and Data Lead - Operations

Procurement and Logistics Officer

Personal Care Worker

Accounts Payable Officer

Project Coordinator

Counsellor/Psychotherapist

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