In-Demand Recoveries consultant Jobs in North Lakes, Qld

Senior Recoveries Consultant
Auto & General Holdings —North Lakes QLD
- Parental leave
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Senior Claims Consultant
Auto & General Holdings —North Lakes QLD
- Customer service
- Communication skills
- Negotiation
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2h
Knowledge Writer
Auto & General Holdings —North Lakes QLD
- Writing skills
- Data analysis skills
- Parental leave
- Gym membership
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Head of Settlements
Auto & General Holdings —North Lakes QLD
- Analysis skills
- Leadership
- Communication skills
- Parental leave
- Employee discount
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Technical Trainer
Auto & General Holdings —North Lakes QLD
- Analysis skills
- Communication skills
- Parental leave
- Gym membership
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Senior Claims Consultant
Auto & General Holdings —North Lakes QLD
Provide exceptional service to customers and third parties, effectively managing inbound queries related to recovery claims.
Quick Apply
2h
Senior Recoveries Consultant
Auto & General Holdings —North Lakes QLD
Exclusive perks: Enjoy discounts on Budget Direct insurance products, plus access to our "Perks" app, offering fantastic discounts and offers across various…
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Senior Recoveries Consultant

Auto & General Holdings -
North Lakes QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Paid volunteer leave
Insurance services

Qualifications

Call center experience

Full Job Description

The role:

To manage a portfolio of disputed recoveries files within Recovery & Settlements Department, whilst achieving cost effective and quality claims handling through robust relationships with internal and external service providers.

Responsibilities

Investigating and resolving disputes across both the insured and uninsured disputed claims.
Providing recommendations on how individual claims should be resolved
Dealing with inbound queries from third parties and clients on relevant claims
The ability to explain to third parties why we are holding them liable &; help them understand the reasons behind our decision
Providing a point of reference to other consultants on related matters

What are we looking for?

18 months – 2 years' experience in recoveries and/or settlements
Background in debt collection, litigation, or legal claims environments
Experience working with lawyer panels, other insurers, and exchange of lists
Knowledge of road rules and driver responsibilities
Comfortable with inbound and outbound call centre work
High care approach — including customers experiencing financial hardship

Why choose us?

We offer a rewarding career with opportunities for growth, development, and acquisition of transferable skills within a supportive and ever growing team. Here's what sets us apart:

Prime location: Our North Lakes office boasts a convenient location, surrounded by shops, cafes, and restaurants – all within easy walking distance!
Generous leave: Enjoy extra time off with a paid "ME" day and a paid volunteer day annually, plus the option to purchase up to two additional weeks of leave per year! We also offer comprehensive paid parental leave.
Giving back: Passionate about a cause? We are too! Our workplace giving program allows you to support your favourite registered charities, and we'll match your donations.
Growth and development: Invest in your future with our internal development programs and access to a wide range of online courses.
Exclusive perks: Enjoy discounts on Budget Direct insurance products, plus access to our "Perks" app, offering fantastic discounts and offers across various areas.
Onsite amenities: Take advantage of our excellent end-of-trip facilities, wellness spaces to decompress and private spaces for nursing mothers. Gain access to Sonder, a comprehensive 24/7 safety, medical, and mental health support service at no cost.
Team spirit: Join a vibrant and social team with regular events, annual celebrations, family fun days, and more!

About us:

As Australia's fastest growing and most award-winning general insurance company, we've been growing at a record pace and we need more great people to help us stay ahead of the competition.

We provide a wide range of general insurance products including Car, Motorcycle, Home, Contents, Pet, and Travel insurance through our multi-award-winning brand Budget Direct, as well as partnerships with leading brands like Coles Insurance, ING, and Qantas.

Does this role sound perfect for you? If you're a dedicated and empathetic individual with a passion for helping others, we encourage you to apply! Click "Apply Now" to submit your application and take the next step in your career journey. We look forward to hearing from you.

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recoveries consultant jobs in north lakes, qld

Senior Recoveries Consultant

Senior Claims Consultant

Knowledge Writer

Head of Settlements

Technical Trainer

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