THE ROLE
We are seeking a friendly, professional and organised Allied Health Receptionist to join our growing Allied Health team. This casual role will be based primarily at The Parks Sports and Recreation Centre, providing essential front-line support to clients and health professionals.
The position will involve approximately 12-20 hours per week, with flexibility to cover additional shifts during periods of leave or increased demand.
You will be the first point of contact for patients, ensuring their experience reflects the YMCA’s culture of genuine care. This role requires excellent interpersonal skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Greet and welcome clients in a professional and friendly manner.
- Manage bookings for multiple clinicians across several locations using practice management software (e.g., Cliniko).
- Process payments and invoices for various funding types, including Medicare, DVA, NDIS, RTWSA, CTP and private billing.
- Maintain accurate client records and ensure compliance with privacy and confidentiality requirements.
- Provide administrative support to Allied Health clinicians as required.
- Communicate effectively with clients, clinicians, YMCA centre staff and external stakeholders.
- Maintain a clean, organised and welcoming reception area.
- Evening and weekend work is not required.
SKILLS & EXPERIENCE
Essential:
- Excellent customer service skills and a professional, welcoming manner.
- Strong interpersonal and communication skills, both written and verbal.
- Proficiency in Microsoft Office and general computer literacy.
- Ability to work independently, multi-task and manage competing priorities.
- Commitment to YMCA values and the wellbeing of the community.
Desirable:
- Previous experience in allied health, medical or similar reception/administration roles.
- Knowledge of medical terminology, health systems and funding streams.
- Experience with practice management software (e.g. Cliniko).
Successful candidates will have, or be willing to obtain:
- HLTAID009 Provide CPR.
- RRHAN-EC Training Certificate.
- Full COVID-19 vaccination status in compliance with Government health directions.
To view the position descriptions for this role, please visit our website at https://www.sa.ymca.org.au/get-involved/careers/find-a-job.
ABOUT THE Y
YMCA South Australia is a not-for-profit community organisation that has served the South Australian community for more than 170 years. Our aim is to develop the whole person, helping all South Australians connect with a better life - not only physical fitness and capabilities but also sense of identity, purpose, hope and dignity, psychological health, resilience, social connectedness, lifelong learning and contribution back into the community. We are a leading provider of recreation, community, and children’s services and we deliver programs and services across the state in settings including community recreation centres, swimming pools, health and fitness facilities, community centres, camps, early education and schools and youth services.
BENEFITS WITH THE Y
- Free Access - Free access to YMCA SA managed recreation centres (pools, gyms, courts) and for immediate family when visiting together
- YMCA SA Discounts - 20% off programs, classes, café food, merch, and OSHC/Vacation Care services
- Health and Wellbeing - Access to free flu vaccinations and our Employee Assistance Program (EAP) with 24/7 support.
- Career Growth Opportunities - A cultureof empowerment and growth with ongoing opportunities for learning and career/skill development.
HOW TO APPLY
For a confidential discussion about this opportunity, please contact Kym Siddons via email [email protected] or call (08) 8200 2555.
Does this sound like you? Please submit your resume and cover letter via Apply Now! You must address the key selection criteria in your application. Please note, only shortlisted applicants will be notified.
Applications close 25th of May 2026.
COMMITMENT TO SAFEGUARDING CHILDREN
At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened to make sure that the right people are in the right roles. This includes:
- National Police Check (issued in the last 6 months)
- DHS Working With Children Check
- International Criminal History Record Check (if worked overseas in the last 5 years)
To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy: https://www.sa.ymca.org.au/who-we-are/safeguarding-children
YMCA South Australia is an equal opportunity employer and is committed to safeguarding children and young people and other vulnerable people.
Job Type: Casual
Pay: $34.74 per hour
Benefits:
- Employee discount
- Employee mentoring program
- Gym membership
Work Authorisation:
Work Location: In person
