In-Demand Senior product Jobs in Newstead, Qld

Senior Client Advisor, Multi Site-Kippa Ring
Amplifon —Kippa-Ring QLD
- Full-time
- Communication skills
Quick Apply
Business Development / Account Manager - IT Sales
MediaForm Pty Ltd —Salisbury QLD
- Full-time
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- IT
Quick Apply
3d
Store Manager | North Lakes | House Casa Maison Home
Global Retail Brands —North Lakes QLD
- Rotating roster
- Merchandising
- Employee assistance program
Senior Product Owner
Dyno Nobel —Brisbane QLD
- $160,000 - $180,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Parental leave
- Employee assistance program
Senior Project Manager
NCS Australia —Brisbane QLD
- Contract
- Management
- PMP
- Organisational skills
- Parental leave
Quick Apply
Senior Relationship Manager
News Corp —Fortitude Valley QLD
- Hybrid work
- Sales
- Café
- Parental leave
Senior Product Manager, Tradfi Options
Binance —Brisbane QLD
- Full-time
- Remote
- AI
Quick Apply
Senior Digital Marketing Specialist
Simple Online Healthcare —Ascot QLD
- $150,000 - $180,000 a year
- Remote
- CRM software
- Parental leave
Senior Front-End Developer
ALS —Stafford QLD
- Azure
- Management
- DevOps
Organisational Change Management Manager (ERP Transformation)
Avanade —Brisbane QLD
- Microsoft Office
- Business development
- SharePoint
Senior Account Manager - QLD
Saputo Inc. —Brisbane QLD
- Full-time
- Management
- Sales
- Business development
QA & Warranty Technician - GPC Asia Pacific Brisbane
GPC Asia Pacific (APAC) —Ascot QLD
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
Event Manager - Brisbane (12 month max term)
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Financial services
- Budgeting
- Parental leave
- Employee assistance program
Crop Monitor / IPM Scout
Smartbug Horti —Brisbane QLD
- $30 - $40 an hour
- Part-time
- Writing skills
- First Aid Certification
- Communication skills
- Travel reimbursement
- Professional development assistance
Quick Apply
Senior Project Manager
Datacom —Brisbane QLD
- Full-time
- Hybrid work
- Management
- PMP
- Agile
- Parental leave
- Employee discount
Quick Apply
Senior Relationship Manager
REA Group —Fortitude Valley QLD
- Full-time
- Hybrid work
- Sales
- Café
- Parental leave
Senior Communications Officer
Queensland Government —Brisbane QLD
- Microsoft Office
- Leadership
14d
Senior Management Accountant - (Internal)
Exant Advisory —Brisbane QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Senior Customer Development Manager
Actionstep —Milton QLD
- $140,000 - $150,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick Apply
Commercial Manager
G.James —Eagle Farm QLD
- Full-time
- Finance
- Manufacturing
- Business

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Senior Client Advisor, Multi Site-Kippa Ring

Amplifon -
Kippa-Ring QLD

Quick Apply

Job Details

Full-time

Qualifications

Lead generation
Driver Licence
Communication skills

Full Job Description

Senior Client Advisor

About Amplifon

At Amplifon, we empower people to rediscover all the emotion of sound. With a presence in 26 countries, we are on a mission to transform the way people experience hearing healthcare worldwide. Our team of professionals are dedicated to understanding each customer's unique needs and delivering exceptional solutions and experiences.

We transform the way hearing healthcare is perceived and experienced worldwide, making it a natural choice for people to seek the superior care and expertise of our hearing care professionals. We strive to understand the unique needs of every customer, delivering the very best solutions and an outstanding experience. We attract, develop, and empower the most talented people who share our ambition to change the lives of millions of people across the world.

About the Role

The Senior Client Advisor is a key reference point for the Area Manager in ensuring exceptional customer service to our clients. This role combines high-level operational problem solving with hands-on coordination, coaching, and development of other Client Advisors across an assigned cluster of clinics. You will play a vital role in recruitment, retention, and upskilling of team members while working closely with our Training team to foster continuous improvement.

In this position, you will achieve business objectives by creating and optimizing commercial opportunities, coordinating diaries and store activities for maximum productivity, and serving as a role model for service excellence. This is an exciting opportunity to develop your leadership capabilities while making a meaningful impact on both team performance and customer experiences. Please note this is a multi-site role requiring frequent travel between clinics in the area, so you must have a valid driver's license and reliable vehicle.

Key Responsibilities

Serve as a point of reference for Client Advisors, proactively addressing operational and front office issues related to systems
Collaborate with the Area Manager to plan the launch of initiatives and support fast uptake of new processes among cluster teams
Support recruitment and onboarding of Client Advisors within the cluster
Act as a role model and positive ambassador for business initiatives, demonstrating early adoption and best practices
Coach and mentor other Client Advisors relating to best practice and new business initiatives
Manage Client Advisor scheduling to ensure adequate coverage for screenings, off-site activities, sick leave, and annual leave
Travel between clinics to provide resourcing coverage where required
Ensure optimum diary management with maximum appointment volume and appropriate mix to meet business and customer requirements
Deliver the highest quality service and assistance to all customers, managing inquiries over the phone and in person
Acknowledge and resolve customer complaints while upholding client privacy and consents
Educate and assist customers with using and servicing their devices and accessories, performing minor repairs
Process customer sales, order and manage clinic stock, and review clinic reports to optimize revenue flow
Monitor sales reports and assist with action plans to achieve forecasts
Undertake data mining and customer follow-up to book appointments and maintain diary productivity
Conduct screenings to identify clients needing hearing assessments and utilize various lead generation methods

Required Qualifications

Track record of success within the Client Advisor role or equivalent
Excellent communication and listening skills
Ability to communicate clearly and concisely
Passion for service excellence
Valid driver's license and reliable vehicle for multi-site travel

Key Competencies

Customer Service excellence
Problem Solving capabilities
Ability to take controlled risks
Motivation and Empowerment of team members
Coaching and Development skills

What We Offer

When you work at Amplifon, you can expect more. We offer an open and supportive work environment with the opportunity to work with a rich portfolio of multi-brand products and proprietary protocols. Your success is important to us, which is why we provide development opportunities and recognition programs. If you are looking for a career that will challenge you and give you plenty of opportunities to work on exciting projects while making a real difference in people's lives, we would love to hear from you.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

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senior product jobs in newstead, qld

Senior Client Advisor, Multi Site-Kippa Ring

Business Development / Account Manager - IT Sales

Store Manager | North Lakes | House Casa Maison Home

Senior Product Owner

Senior Project Manager

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Senior Product Manager, Tradfi Options

Senior Digital Marketing Specialist

Senior Front-End Developer

Organisational Change Management Manager (ERP Transformation)

Senior Account Manager - QLD

QA & Warranty Technician - GPC Asia Pacific Brisbane

Event Manager - Brisbane (12 month max term)

Crop Monitor / IPM Scout

Senior Project Manager

Senior Relationship Manager

Senior Communications Officer

Senior Management Accountant - (Internal)

Senior Customer Development Manager

Commercial Manager

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