In-Demand Technical officer Jobs in Newcastle Nsw

Desktop Support Officer
Axiom Technologies —Newcastle NSW
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Help Desk Officer
Ampcontrol —Tomago NSW
- Full-time
- Azure
- Analysis skills
- Education
- Parental leave
- Employee discount
6d
Client Support Officer
University of Newcastle —Callaghan NSW
- $80,972 - $93,929 a year
- Full-time
- Customer service
- Microsoft Office
- University
- Employee discount
7d
Rescue Crew Officer
CHC Helicopters —Williamtown NSW
- Contract
- Education
- First Aid Certification
- Communication skills
12d
Warranty Officer - Non Technical
WesTrac —Tomago NSW
- Monday to Friday
- Microsoft Office
- Administrative experience
- Analysis skills
- Relocation assistance
- Parental leave
10d
Administration Officer - Functions
Coffey Testing —Warabrook NSW
- Overtime
- Microsoft Word
- Laboratory
- Microsoft Excel
- Parental leave
- Opportunities for advancement
Technical Officer (Workshop Tradesperson)
University of Newcastle —Callaghan NSW
- $80,972 - $93,929 a year
- Full-time
- University
- Manufacturing
- Health insurance
- Parental leave
6d
Student Recruitment Officer
University of Newcastle —Callaghan NSW
- $93,929 - $103,641 a year
- Full-time
- Administrative experience
- University
- Recruiting
- Health insurance
- Parental leave
6d
Engagement Officer, Communications and Outreach
University of Newcastle —Newcastle NSW
- $93,929 - $103,641 a year
- Full-time
- University
- No degree
- Organisational skills
- Health insurance
- Parental leave
12d
Business Systems Support Helpdesk Officer
TAFE NSW —Lake Macquarie NSW
- $80,246 - $88,576 a year
- Temporary
- Communication skills
5d
Finance Officer - Air Combat Systems Program Office
Amentum —Newcastle NSW
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Employee discount
Quick Apply
Technical Officer - Manufacturing Centres of Excellence
TAFE NSW —Tighes Hill NSW
- $80,246 - $88,576 a year
- Temporary
- Recruiting
- Organisational skills
- Communication skills
7d
Aircrew Officer
CHC Helicopters —Williamtown NSW
- Contract
- First Aid Certification
- Communication skills
12d
Social Media Officer
University of Newcastle —Callaghan NSW
- $80,972 - $93,929 a year
- Full-time
- University
- Communication skills
- Editing
- Health insurance
- Parental leave
5d
Commercial Services Support
Amentum —Williamtown NSW
- Full-time
- No degree
- Communication skills
- Employee stock purchase plan
- Dental insurance
Maintenance Assistant
Bishop Tyrrell Anglican College —Fletcher NSW
- $62,000 - $62,308 a year
- Full-time
- Maintenance
- Cleaning
- Communication skills
- Employee assistance program
Quick Apply
Senior Environmental Water Mgt Officer
Department of Climate Change, Energy, the Environment and Water —Newcastle NSW
- $144,018 - $158,718 a year
- Full-time
- Hybrid work
- Management
- No degree
- Leadership
11d
Customer Service Officer
ARB Corporation —Newcastle NSW
- Full-time
- Customer service
- Manufacturing
- Communication skills
2d
Specialist Claims Officer
QBE —Newcastle NSW
- Full-time
- Hybrid work
- Administrative experience
- Computer skills
Commercial Manager
Amentum —Newcastle NSW
- Full-time
- Hybrid work
- No degree
- Communication skills
- Employee discount
Quick Apply

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Desktop Support Officer

Axiom Technologies -
Newcastle NSW

Apply Now

Job Details

Part-time | Casual

Qualifications

Desktop support
Microsoft Outlook
Management
SCCM
Customer service
Microsoft Office
Analysis skills
ITIL
Computer skills
Communication skills
CompTIA A+
Intune
Mobile devices

Full Job Description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website at www.axiomtechnologies.com for more information about what we do.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

3+ years of Experience in Level 1/2 desktop support.
Windows 10 or 11 Admin troubleshooting experience of Intune, cloud and thick build machines
Keep up with Windows App and Update release information
Provide Web application support for Edge or Chrome
Provide Cloud application support (collaborate with app owners where required)
Support 3rd party applications like Microsoft, Java and Adobe (raise cases with the vendor where required)
Support MS Teams issues including video, audio, performance
Familiar with AppV applications, MS Store Apps and packaged applications
Troubleshoot / find root cause for general performance issues
Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
Office license management or troubleshooting
Keep up with release information for MS Office and security updates
Support Office issues for native laptop or cloud applications
Collaborate with MS Outlook app owner when required to find root cause for Outlook issues
Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must.
Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed)
Good Client management and communication skills.
Should be able to troubleshoot if any application is not working due to network related issues.
Good Knowledge on browser support and management of Chrome and Edge via GPO.
Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge.
Good Understanding of ITIL concept & ticketing tool.
Accurately document all work performed through ticketing system including details.

Personal Attributes:

Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Basic knowledge of:

Active Directory
Exchange
Apple OS
SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification

Experience in a similar role

3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

technical officer jobs in newcastle nsw

Desktop Support Officer

Help Desk Officer

Client Support Officer

Rescue Crew Officer

Warranty Officer - Non Technical

Administration Officer - Functions

Technical Officer (Workshop Tradesperson)

Student Recruitment Officer

Engagement Officer, Communications and Outreach

Business Systems Support Helpdesk Officer

Finance Officer - Air Combat Systems Program Office

Technical Officer - Manufacturing Centres of Excellence

Aircrew Officer

Social Media Officer

Commercial Services Support

Maintenance Assistant

Senior Environmental Water Mgt Officer

Customer Service Officer

Specialist Claims Officer

Commercial Manager

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