In-Demand Customer service manager expression of interest Jobs in Mount Gravatt, Qld

Customer Service Manager - Expression of Interest
Contour Education —Upper Mount Gravatt QLD
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Customer Relationship Manager - Area 1
Motion Asia Pacific Services Pty Ltd —Eagle Farm QLD
- Full-time
- Sales
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Account Manager
Sealed Air —Eight Mile Plains QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Support Officer
Queensland Government —Brisbane QLD
- Temporary
- Remote
- Microsoft Office
- Administrative experience
- Business development
- Free parking
- Health insurance
10h
Expression of Interest - Senior Home & Investment Lending Manager - Brisbane, QLD
ANZ Banking Group —Brisbane QLD
- Full-time
- Sales
- Communication skills
EXPRESSION OF INTEREST – Technical Sales Representatives - Queensland
Sika —Pinkenba QLD
- Full-time
- Remote
- Sales
- Construction experience
- AI
Quick Apply
Lease Manager
Cushman & Wakefield —Brisbane QLD
- Full-time
- Management
- Customer service
- Databases
Quick Apply
Sales Assistant
PPG —Capalaba QLD
- Full-time
- Customer service
- On-the-job training
Quick Apply
Sales Assistant - Part time
PPG —Capalaba QLD
- Part-time
- Customer service
- On-the-job training
Quick Apply
Internal Sales
Motion Asia Pacific Services Pty Ltd —Wacol QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Category Manager Industrial Hose & Connectors Asia Pacific
Motion Asia Pacific Pty Ltd —Richlands QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Warehouse Assistant
Motion Asia Pacific Services Pty Ltd —Eagle Farm QLD
- Full-time
- No experience needed
- Warehouse
- Computer skills
- Parental leave
- Employee assistance program
Quick Apply
Volunteer Online Sales Assistant - Salvos Stores Online Hub - Carole Park Warehouse (QLD)
Salvos Stores Australia —Carole Park QLD
- Part-time
Branch Manager - NAPA Capalaba
NAPA —Capalaba QLD
- Full-time
- Management
- Computer skills
- Leadership
- Parental leave
Quick Apply
Rockwear Expression of Interest - Logan, QLD
Retail Apparel Group —Loganholme QLD
- Weekend availability
- Management
- Merchandising
- Leadership
- Employee assistance program
7d
Reliability Service Engineer
Motion Asia Pacific Services Pty Ltd —Eagle Farm QLD
- Full-time
- Management
- Maintenance
- Microsoft Office
- Parental leave
- Employee assistance program
Quick Apply
Assistant Store Manager - Repco Coopers Plains - Full Time
Repco —Coopers Plains QLD
- Full-time
- Sales
- Supervising experience
- Parental leave
Quick Apply
Product Manager - Industrial Connectors & Accessories | Richlands
Motion Asia Pacific Pty Ltd —Richlands QLD
- Full-time
- Sales
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Assistant Store Manager - Repco Woolloongabba - Full Time
Repco —Woolloongabba QLD
- Full-time
- Sales
- Supervising experience
- Parental leave
Quick Apply
Project Engineer
CAE Inc. —Brisbane QLD
- Full-time
- Parental leave

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Customer Service Manager - Expression of Interest

Contour Education -
Upper Mount Gravatt QLD

Quick Apply

Job Details

Full-time
$85,000 a year

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Quality assurance
Education
Leadership

Full Job Description

By submitting your application, you are registering your interest for future opportunities. We do not have any current openings and will only contact you if a relevant position becomes available.

Be the ultimate custodian of the Contour Campus experience ️

Campus Leaders (Campus Managers) hold full ownership of their assigned campus, ensuring it operates with uncompromising excellence across every dimension of student, parent, and tutor experience. They lead and develop their campus service team, safeguard operational discipline, and drive continuous improvement so that their campus is a model of “The Contour Standard.”

This role is not only about managing day-to-day campus operations; it is about creating a living, breathing environment where students thrive, parents trust, and tutors excel.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 15,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 500+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Campus Ownership: Take full accountability for the success of the campus, ensuring it is consistently safe, well-organised, and ready to deliver an elite experience every day.
Team Leadership & Development: Lead, coach, and develop the campus Service Team to become high-performing operators who consistently deliver excellence.
Experience Stewardship: Safeguard the entire on-campus student and parent journey (from the very first trial, to the hundredth Contour class) ensuring every touchpoint feels seamless, supportive, and delightful.
Operational Excellence: Oversee all core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, daily service operations across phone, email, and text) and ensure flawless execution through disciplined systems and standards.
Walk-In & Student Support Oversight: Ensure the team consistently provides clear, empathetic, and accurate support to walk-ins and students/parents before or after class, turning questions and doubts into moments of trust and confidence.
Trial Experience & Conversion: Oversee the trial experience end-to-end, from preparation and delivery of trial packs to ensuring every trial interaction (including on-the-spot bookings) is exceptional and maximises the likelihood of conversion.
Tutor Enablement: Build trusted relationships with tutors, ensuring their classroom environment, resources, and tech is always prepared and supported to the highest standard.
Workflow & Process Improvement: Identify gaps, inefficiencies, and opportunities for improvement, and embed solutions that elevate both campus efficiency and student experience.
Standards & Quality Assurance: Regularly audit campus operations, student experience touchpoints, and team performance to ensure uncompromising adherence to Contour standards.
Campus Representation: Act as the campus’s champion within Contour, communicating insights, escalating campus-specific issues, and upholding brand standards.
Crisis & Issue Management: Lead confidently in moments of disruption, ensuring quick resolution while protecting the student experience.

What You Will Bring

Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)
Team Leadership – Guides, supports, and develops service team.
On-Campus Commitment – Ready to be present on-site full-time, leading from the floor every day, with availability across weeknights and weekends when classes run.
Communication – Clear, empathetic, and professional with students, families & team members.
Operational Discipline – Keeps systems, processes, and standards on track.
Problem Solving – Handles issues calmly and decisively.
Continuous Improvement – Always finding ways to work smarter and deliver better.
Energy & Presence – Brings positivity and sets the tone on campus.
Accountability – Owns outcomes and drives campus excellence.
Long-Term Mindset – Willing to grow with the team and brand.
Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

The opportunity to own your campus and deliver the Contour standards of excellence
Autonomy and trust, your ideas and improvements will be heard and implemented
Close collaboration with senior leaders in a non-corporate, high-impact environment
Deeply meaningful work, supporting students and families through important moments
Opportunity for career development to progress as the organisation grows
Competitive salary ($85,000 AUD + super) plus flexibility, extra leave, EAP access, and lifestyle perks

How To Apply

If you’re excited about shaping the next generation of high achievers, express your interest by applying now with your CV.

Application Process

We will review submissions and reach out once new opportunities become available at your preferred campus.

Quick Apply

Refine Your Search

customer service manager expression of interest jobs in mount gravatt, qld

Customer Service Manager - Expression of Interest

Customer Relationship Manager - Area 1

Account Manager

Project Support Officer

Expression of Interest - Senior Home & Investment Lending Manager - Brisbane, QLD

EXPRESSION OF INTEREST – Technical Sales Representatives - Queensland

Lease Manager

Sales Assistant

Sales Assistant - Part time

Internal Sales

Category Manager Industrial Hose & Connectors Asia Pacific

Warehouse Assistant

Volunteer Online Sales Assistant - Salvos Stores Online Hub - Carole Park Warehouse (QLD)

Branch Manager - NAPA Capalaba

Rockwear Expression of Interest - Logan, QLD

Reliability Service Engineer

Assistant Store Manager - Repco Coopers Plains - Full Time

Product Manager - Industrial Connectors & Accessories | Richlands

Assistant Store Manager - Repco Woolloongabba - Full Time

Project Engineer

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