In-Demand crm & loyalty manager Jobs in montmorency vic

Senior CRM & Loyalty Manager
Lovisa —Hawthorn VIC
- CRM software
- Communication skills
- Marketing
Quick Apply
Head of Loyalty & CRM
bp —Docklands VIC
- Full-time
- CRM software
- Leadership
- Communication skills
- Health insurance
- Parental leave
Digital Marketing Manager
Pony Express —Melbourne VIC
- $120,000 - $140,000 a year
- Full-time
- CRM software
- AI
Quick Apply
12d
Retention Marketing Manager, Merry People
Pony Express —Abbotsford VIC
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
Quick Apply
VP of Sales
Contour Education —Melbourne VIC
- $300,000 - $350,000 a year
- Hybrid work
- Sales
- Senior Secondary Certificate of Education
- Education
- Employee assistance program
Senior CRM Specialist
FeverUp —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Spanish
- Marketing
- Health insurance
- Gym membership
Sales and Marketing Manager
NDISLINK GROUP PTY LTD —Southbank VIC
- $90,000 - $100,000 a year
- Full-time
- CRM software
- Sales
- Marketing
Quick Apply
Key Account Manager
Signify —Melbourne VIC
- CRM software
- Sales
- Electrical experience
Customer Success Director
Genesys —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Customer Success Manager
Genesys —Melbourne VIC
- Full-time
- Salesforce
- Master's degree
- Bachelor's degree
Fundraising Administrator
Ambulance Victoria —Doncaster VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Microsoft Office
2d
Sales Manager
The Travel Corporation AU —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
5d
Account Manager
Shift —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Food service
- Communication skills
- Parental leave
Bid Coordinator/Menzies Facility Services
Menzies Group —Malvern VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance program
Customer Success Executive - Scale
Dotdigital —Collingwood VIC
- Hybrid work
- Presentation skills
- AI
- Communication skills
- Parental leave
- Paid sick leave
POS Implementation Specialist
Nomni —Melbourne VIC
- Full-time
- CRM software
- Hospitality
- Microsoft Excel
Quick Apply
National Sales Manager AHC
Device Technologies Australia —Melbourne VIC
- Full-time
- Management
- Sales
- Salesforce
Student Experience Representative
Contour Education —Glen Waverley VIC
- $30 an hour
- Weekend availability
- Hybrid work
- Senior Secondary Certificate of Education
- University
- Education
- Employee assistance program
Quick Apply
9d
Senior Customer Lifecycle Specialist
FeverUp —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Spanish
- Marketing
- Health insurance
- Gym membership
Account Manager
Prezzee —Melbourne VIC
- CRM software
- Management
- Sales
- Work from home
- Parental leave

I want to receive the latest job alert for crm & loyalty manager in montmorency vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

crm & loyalty manager jobs near montmorency vic

Key Account Manager jobs in Melbourne VIC

Crm Specialist jobs in Melbourne VIC

Sales Manager jobs in Melbourne VIC

Customer Success Manager jobs in Melbourne VIC

Account Manager jobs in Melbourne VIC

Digital Marketing Manager jobs in Melbourne VIC

Student Coordinator jobs in Glen Waverley VIC

Head Chef jobs in Melbourne Vic

Head Teacher Wellbeing jobs in Sydney Nsw

Fundraiser jobs in Abbotsford Vic

Warm Calling, Telephone Fundraiser jobs in North Sydney Nsw

Customer Service No Experience jobs in Sydney Nsw

Procurement Specialist jobs in Brisbane Qld

Customer Specialist jobs in Campbellfield Vic

Customer Specialist jobs in North Parramatta Nsw

Customer Specialist jobs in Narromine Nsw

Customer Service jobs in Brisbane Qld

Key Account Manager jobs in Sydney Nsw

After Hours Nurse Manager jobs in Sydney Nsw

Key Account Manager jobs in Greater Adelaide Sa

Senior CRM & Loyalty Manager

Lovisa -
Hawthorn VIC

Quick Apply

Job Details

Qualifications

CRM software
Shopify
Communication skills
Marketing

Full Job Description

Lovisa Life:

Lovisa was established in Australia in 2010 and has grown to become one of the world’s leading fast-fashion jewellery retailers. With over 1,000 stores across more than 50 markets globally, we are a brand built on speed, style, customer experience and growth.

We are now looking for a Senior CRM & Loyalty Manager to join our Digital team and lead the next stage of our owned customer channel strategy across our global business.

The Opportunity:

This is a senior, commercially accountable role where you will own Lovisa’s CRM and loyalty strategy end to end. You will be responsible for driving retention, repeat purchase, customer lifetime value and owned channel revenue across key global markets.

This role is both strategic and hands-on. You will lead the roadmap, build the customer journey, manage the commercial performance of email, SMS, push and loyalty, and still be comfortable jumping into Klaviyo to build flows, segments and campaigns when needed.

What You Will Be Doing:

As our Senior CRM & Loyalty Manager, you will:

Own and evolve the global CRM and loyalty strategy across Lovisa’s key markets
Drive owned channel revenue across email, SMS, push and loyalty
Build and manage the CRM roadmap across retention, repeat purchase, churn and customer lifetime value
Design and optimise lifecycle journeys including welcome, abandoned cart, post-purchase, win-back, VIP and lapsed customer flows
Lead the customer communication strategy, moving from broad promotional sends to segmented, story-led and personalised customer journeys
Own the CRM campaign calendar across email and SMS, including briefing, building, QA, scheduling, reporting and optimisation
Lead the customer data strategy across Klaviyo, Shopify and future CDP or warehouse requirements
Build customer segmentation, RFM modelling and CLTV frameworks to support stronger targeting and personalisation
Design and build the business case for a future Lovisa loyalty program
Partner with Retail Operations, IT, Digital Product, Trade, Content, Social, CX and Finance to connect the customer experience across stores and online
Manage and develop the CRM Executive, setting clear goals and building capability within the team

What We Are Looking For:

We are looking for someone who is customer obsessed, data-driven and commercially sharp. You will be confident working with senior stakeholders, but also hands-on enough to build, test and improve campaigns yourself.

You will bring:

6+ years’ experience in CRM, lifecycle, retention or loyalty marketing
Experience working in a multi-market retail, eCommerce or DTC environment
Strong hands-on Klaviyo experience across flows, segmentation, predictive analytics, deliverability and automation
Strong Shopify knowledge, ideally Shopify Plus
Experience designing or operating a loyalty program, including the commercial business case
Strong understanding of customer segmentation, RFM, cohort analysis and CLTV modelling
Confidence working with data, reporting and commercial performance
Experience with CDP, customer data architecture or customer profile development
Knowledge of privacy, consent and compliance across key global markets
Strong written communication skills and the confidence to push back when needed
A commercial mindset, with the ability to connect CRM activity to revenue, margin and customer growth

The Lovisa Fit:

You think in customer journeys, not just campaigns
You are commercial and treat every send like a business decision
You are hands-on, practical and comfortable moving quickly
You are calm under pressure and can work in a fast-paced, growing global business
You are curious, data-led and always looking for ways to improve
You bring the team with you and share knowledge openly

Why Lovisa?

Work for a global fashion jewellery brand with serious growth plans
Take ownership of a high-impact digital function
Build and shape the future of Lovisa’s CRM and loyalty strategy
Partner with teams across Digital, Retail, Product, CX and Finance
Be part of a fast-paced, commercial and customer-focused environment

Quick Apply

Refine Your Search

crm & loyalty manager jobs in montmorency vic

Senior CRM & Loyalty Manager

Head of Loyalty & CRM

Digital Marketing Manager

Retention Marketing Manager, Merry People

VP of Sales

Senior CRM Specialist

Sales and Marketing Manager

Key Account Manager

Customer Success Director

Senior Customer Success Manager

Fundraising Administrator

Sales Manager

Account Manager

Bid Coordinator/Menzies Facility Services

Customer Success Executive - Scale

POS Implementation Specialist

National Sales Manager AHC

Student Experience Representative

Senior Customer Lifecycle Specialist

Account Manager

I want to receive the latest job alert for crm & loyalty manager in montmorency vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected