In-Demand it support officer Jobs in lonsdale sa

IT Support Officer
Northline —Kent Town SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Enrolment and Engagement Officer - Flinders Street
AMES Australia —Lonsdale SA
- $79,627 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Employee discount
16h
IT Operations & Support Officer
TeamViewer Pty Ltd —Adelaide SA
- $60,000 - $80,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
- Work from home
Quick Apply
APS 4 Service Desk Officer
Department of Veterans' Affairs —Greater Adelaide SA
- $85,610 - $91,309 a year
- Salesforce
7d
Clerical Officer
Aspect —Ashford SA
- $38.75 an hour
- Part-time
- Microsoft Powerpoint
- Google Suite
- Microsoft Excel
- Employee assistance program
- Referral program
Quick Apply
1d
Administrative Officer
SA Health —Greater Adelaide SA
- $64,195 - $67,154 a year
- Part-time
- Administrative experience
- Time management
7d
Casual Medical Records
SA Health —Greater Adelaide SA
- $64,195 - $67,154 a year
- Customer service
SUPPORT OFFICER
TAFE SA —Greater Adelaide SA
- $71,589 - $76,033 a year
- Full-time
- Administrative experience
- Data entry
- Communication skills
- Parental leave
- Employee assistance program
8d
Research Assistant
Flinders University —Bedford Park SA
- $84,599 - $93,366 a year
- Full-time
- Laboratory experience
- Research
- Analysis skills
Quoting Administration Officer - Torrensville - K&B
Metcash —Torrensville SA
- Full-time
- Data entry
- Communication skills
Maintenance & Grounds Officer (Belair)
Kalyra Communities —Belair SA
- Up to $15,899 a year
- Full-time
- Management
- Maintenance
- Employee assistance program
Desktop Support Officer
Axiom Technologies —Greater Adelaide SA
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Broker Support Administration Officer
Beyond Bank Australia —Greater Adelaide SA
- $76,100 - $85,200 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick Apply
2d
OPERATIONAL SERVICES OFFICER
TAFE SA —Tonsley SA
- $64,194 - $67,154 a year
- Full-time
- Business
- Employee assistance program
2d
Data Support Officer – Entry Level Opportunity
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- On-the-job training
Claims Officer
QBE —Greater Adelaide SA
- Full-time
- Hybrid work
- Customer service
- Case management
ADMINISTRATION & PROJECT SUPPORT OFFICER
TAFE SA —Greater Adelaide SA
- $79,432 - $83,266 a year
- Full-time
- Administrative experience
- Organisational skills
- Parental leave
- Employee assistance program
2d
Service Desk Officer
Uniting Communities —Adelaide SA
- Full-time
- Communication skills
- Parental leave
Maintenance Officer (Belair)
Kalyra Communities —Belair SA
- Up to $15,899 a year
- Full-time
- Maintenance
- Employee assistance program
Lived Experience Project Officer - Consumer BPD
SA Health —Greater Adelaide SA
- $79,432 - $83,266 a year
- Part-time
- Remote
- Employee assistance program
4h

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IT Support Officer

Northline -
Kent Town SA

Quick Apply

Job Details

Full-time
$76,515 - $86,515 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT support
Organisational skills
Communication skills
Time management

Full Job Description

About the role

As our next IT Support Officer, you will play a key role in ensuring Northline employees have reliable access to core technology systems, enabling them to work safely, efficiently and with minimal disruption to operations.

In this office-based role, you will deliver first-level technical support through the IT Service Desk, managing day-to-day incidents and service requests, user access administration, and standard device configuration. You will help maintain stable, secure and well-documented IT environments across the business.

Working closely with the ICT Infrastructure and Security Manager, vendors and internal stakeholders, you will communicate clearly, set expectations and contribute to the continuous improvement of IT service delivery across Northline.

Key Responsibilities

Deliver first-level technical support for incidents and service requests via the IT Service Desk, ensuring timely logging, prioritisation and resolution in line with agreed procedures and service standards.

Provide professional, helpful support to end users via phone, email and self-service portals, offering clear guidance to restore system access and functionality.

Manage user accounts and access in Active Directory and related systems, including user creation, modification, disabling and access changes in accordance with approved requests and security controls.

Maintain endpoint devices such as desktops, laptops, mobile devices and peripherals, coordinating standard installation, configuration, updates and replacements.

Support core business applications, including Microsoft 365 and key line-of-business systems, documenting issues and escalating to senior team members or vendors when required.

Perform daily system checks and monitoring activities, documenting outcomes, identifying variances and escalating issues that may impact services or users.

Coordinate IT equipment repairs, replacements and warranty services with external providers and internal stakeholders to minimise business disruption.

Document procedures, work instructions, standard device builds and knowledge base articles to support consistent incident resolution and user self-service.

Assist with planned changes, upgrades and small IT projects by preparing equipment, updating system records and supporting basic testing activities.

Support IT asset management by maintaining accurate hardware, software and licence records throughout the asset lifecycle.

Comply with Northline IT, cyber security, privacy and acceptable use policies, reporting any suspected security incidents promptly.

Participate in after-hours incident response and critical maintenance activities as required to ensure continuity of key IT services.

Contribute to continuous improvement by identifying recurring issues and recommending improvements to systems, processes or tools.

Communicate regularly with internal customers, providing clear updates on ticket progress and explaining technical issues in simple, non-technical terms.

About you

To succeed in this role, you will have a strong interest in information technology, a customer-focused mindset and the ability to support users with professionalism, patience and clarity.

You thrive in a fast-paced support environment, can manage competing priorities effectively and enjoy solving problems while following established procedures and best practices.

You are a collaborative team player with a strong work ethic, attention to detail and a willingness to continuously learn and adapt to new technologies.

You will also be able to demonstrate your:

Experience in an IT support, service desk or customer service environment (or transferrable experience).

Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.

Strong communication and listening skills, with the ability to explain technical issues to non-technical users.

Excellent time management and organisational skills.

High attention to detail and accurate record keeping.

Professional attitude with a positive, solutions-focused approach.

Ability to follow procedures and work instructions consistently.

Commitment to teamwork, collaboration and continuous improvement.

Proficiency in Microsoft Office applications (Word, Excel and Outlook).

Pay: $76,515.00 – $86,515.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it support officer jobs in lonsdale sa

IT Support Officer

Enrolment and Engagement Officer - Flinders Street

IT Operations & Support Officer

APS 4 Service Desk Officer

Clerical Officer

Administrative Officer

Casual Medical Records

SUPPORT OFFICER

Research Assistant

Quoting Administration Officer - Torrensville - K&B

Maintenance & Grounds Officer (Belair)

Desktop Support Officer

Broker Support Administration Officer

OPERATIONAL SERVICES OFFICER

Data Support Officer – Entry Level Opportunity

Claims Officer

ADMINISTRATION & PROJECT SUPPORT OFFICER

Service Desk Officer

Maintenance Officer (Belair)

Lived Experience Project Officer - Consumer BPD

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