In-Demand customer service Jobs in kwinana, wa

Customer Service Specialist - Call Centre
MyIntegra —Rockingham WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Team Member
KFC Australia —Warnbro WA
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
Team Member - Baldivis
Grill'd —Baldivis WA
- Part-time
- No experience needed
- Employee discount
Quick Apply
Customer Sales & Service - Repco Kwinana - Casual
Repco —Kwinana WA
Quick Apply
Salesperson
Harvey Norman —Port Kennedy WA
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Team Member - Rockingham
Grill'd —Rockingham WA
- Part-time
- No experience needed
- Employee discount
Quick Apply
Store Team Member - Hammond Park
Woolworths Supermarkets —Hammond Park WA
6d
Retail Team Member
rebel —Baldivis WA
- Customer service
- Merchandising
- Employee assistance program
Customer Service Officer
Western Australia Police Force —Cockburn WA
- $76,912 - $82,464 a year
- Full-time
- Leadership
12d
Team Member - Rockingham Central - WA
7-Eleven —Rockingham WA
- Part-time
- Communication skills
- On-the-job training
- Employee assistance program
4d
Casual Customer Assistant - Rockingham
dusk —Rockingham WA
- Employee assistance program
Casual Sales Assistant | Prouds Kwinana
Prouds —Kwinana WA
- Sales
- Customer service
- Employee discount
Quick Apply
Warehouse Team Member
The Good Guys —Rockingham WA
- Hybrid work
- Parental leave
- Employee assistance program
2d
FIFO Casual Site Administrators
Compass Group Australia —Henderson WA
- $452 a day
- Urgently hiring
- Hospitality
- Customer service
- Microsoft Office
- Free food
Customer Service Representative/ Warehouse Assistant
Ambassador Industrial —Forrestdale WA
- $25 - $30 an hour
- Full-time
- Sales
- Customer service
- Analysis skills
Quick Apply
2d
Team Member - Cockburn
Grill'd —Cockburn Central WA
- Part-time
- No experience needed
- Employee discount
Quick Apply
Stocktake Casual Team Member
Spotlight —Cockburn WA
- Customer service
Sales Assistant (Casual)
Autobarn —Port Kennedy WA
- Customer service
- Recruiting
- Organisational skills
- Parental leave
Quick Apply
Practice Manager/Receptionist
Thorpe Street Health —Rockingham Beach WA
- $75,000 - $85,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick Apply
14d
Future Leaders - Baldivis
Grill'd —Baldivis WA
- Part-time
- Leadership
- Kitchen experience
Quick Apply

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Customer Service Specialist - Call Centre

MyIntegra -
Rockingham WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Call centre
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer service jobs in kwinana, wa

Customer Service Specialist - Call Centre

Team Member

Team Member - Baldivis

Customer Sales & Service - Repco Kwinana - Casual

Salesperson

Team Member - Rockingham

Store Team Member - Hammond Park

Retail Team Member

Customer Service Officer

Team Member - Rockingham Central - WA

Casual Customer Assistant - Rockingham

Casual Sales Assistant | Prouds Kwinana

Warehouse Team Member

FIFO Casual Site Administrators

Customer Service Representative/ Warehouse Assistant

Team Member - Cockburn

Stocktake Casual Team Member

Sales Assistant (Casual)

Practice Manager/Receptionist

Future Leaders - Baldivis

I want to receive the latest job alert for customer service in kwinana, wa

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