In-Demand Customer service Jobs in Henderson Wa

Customer Service Specialist - Call Centre
MyIntegra —Rockingham WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Administration Officer – Stone Manufacturing (Willetton)
JMR Quality Services Pty Ltd Trading as Master Tops —Willetton WA
- $65,000 - $80,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- On-the-job training
Quick Apply
10d
Team Member
KFC Australia —Baldivis WA
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
Customer Service Officer
Serco Plc —Murdoch WA
- $34.43 an hour
- Full-time
- Management
- Customer service
- Data entry
Medical Receptionist
Thornlie Medical Centre —Thornlie WA
- $25 - $32 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Annual leave
Quick Apply
10d
Retail Assistant (Part-Time) - Australia Post
Broadway Nedlands Post Office and Newsagency —Crawley WA
- $26.55 - $30.00 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
Quick Apply
5d
Retail Sales Assistant - Cockburn
Lorna Jane —Success WA
- On-the-job training
Quick Apply
Casual Team Member
DC Empire Pty Ltd as trustee for DC Asset Trust —Canning Vale WA
- $16.00 - $37.99 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
Quick Apply
1d
Store Team Member - Hammond Park
Woolworths Supermarkets —Hammond Park WA
14d
Team Member - Cockburn
Grill'd —Cockburn Central WA
- Part-time
- No experience needed
- Employee discount
Office Manager
Enviro Plant Hire —Canning Vale WA
- $75,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick Apply
Customer Assistant - Cockburn
dusk —Success WA
- Employee assistance program
Sales Consultant - Cannington
FREEDOM Furniture —Cannington WA
- Part-time
- Sales
- Employee discount
- Opportunities for advancement
Quick Apply
Virtual Reality (VR) Ride Attendant
FunRun —Cannington WA
- Up to $30.35 an hour
- Seasonal
- Sales
- Customer service
- In-person
Quick Apply
10h
Receptionist (Housing)
St Patrick’s Community Support Centre —Fremantle WA
- $15,900 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
Casual Sales Associate
Léays —Westfield Carousel WA
- Up to $33.45 an hour
- Customer service
- In-person
- Employee discount
Quick Apply
14h
Retail Team Member
Supercheap Auto —Rockingham WA
- Part-time
- Customer service
- Merchandising
14h
Customer Assistant - Baldivis
dusk —Baldivis WA
- Employee assistance program
8h
Retail Sales Assistant
Clark Rubber Jandakot —Jandakot WA
- $24.95 - $39.48 an hour
- Part-time
- Sales
- Customer service
- POS
- Employee discount
- Professional development assistance
Quick Apply
Casual Retail Team Member
Best & Less —Armadale WA
- Up to $33.45 an hour
- Weekend availability
- Customer service
- In-person
- Employee discount
Quick Apply
11h

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customer service jobs near henderson wa

Customer Service Specialist - Call Centre

MyIntegra -
Rockingham WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Call centre
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer service jobs in henderson wa

Customer Service Specialist - Call Centre

Administration Officer – Stone Manufacturing (Willetton)

Team Member

Customer Service Officer

Medical Receptionist

Retail Assistant (Part-Time) - Australia Post

Retail Sales Assistant - Cockburn

Casual Team Member

Store Team Member - Hammond Park

Team Member - Cockburn

Office Manager

Customer Assistant - Cockburn

Sales Consultant - Cannington

Virtual Reality (VR) Ride Attendant

Receptionist (Housing)

Casual Sales Associate

Retail Team Member

Customer Assistant - Baldivis

Retail Sales Assistant

Casual Retail Team Member

I want to receive the latest job alert for customer service in henderson wa

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