In-Demand training officer Jobs in gold coast qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Sport Development Officer
Never Quit Bundall Pty Ltd. —Bundall QLD
- $76,600 - $78,600 a year
- Full-time
- CPR Certification
- Education
- Bachelor's degree
- Gym membership
Quick Apply
Indoor Delivery Officer
Australia Post —Bundall QLD
- Full-time
- Recruiting
7h
Wildlife Officer | Lost Valley Aviary Liaison
Wildlife Currumbin Sanctuary —Currumbin QLD
- Part-time
- Customer service
- Communication skills
- Outdoor work
2h
Guidance Officer - Robina State High School
Queensland Government —Gold Coast QLD
12h
Sports Development Officer
JUST FUTSAL PTY LTD —Robina QLD
- $75,000 - $80,000 a year
- Weekend availability
- Organisational skills
- In-person
- Communication skills
Quick Apply
5d
Client Services Officer - Court Services
NSW Department of Communities and Justice —Tweed Heads NSW
- $75,728 - $82,329 a year
- Call employer
- Employee assistance program
14d
Supervisor Training Officer (Food Services)
Queensland Government —Gold Coast QLD
- Full-time
6d
Safety Training Officer
Rosebel Gold Mines N.V. —Gold Coast QLD
- Full-time
- Remote
- Management
- Supervising experience
- Bachelor's degree
Quick Apply
18h
Wildlife Officer - Native Mammals
Wildlife Currumbin Sanctuary —Currumbin QLD
- Weekend availability
- Customer service
- Communication skills
- Outdoor work
14d
Business Services Officer
Bond University —Robina QLD
- $74,096.61 a year
- Full-time
- University
- Business
- Free parking
- Work from home
3d
Administration Officer
Queensland Government —Gold Coast QLD
- Full-time
- Administrative experience
- Typing
- Leadership
12h
Permit Officer
Veolia Environmental Services —Tugun QLD
- Parental leave
- Employee assistance program
Accounts Payable Officer
Infinite Aged Care —Bundall QLD
- Full-time
- Communication skills
- Employee assistance program
- Employee discount
1h
Assistant Public Defender
Queensland Government —Gold Coast QLD
- Full-time
2d
Receiving Officer/Store Person - Full Time
voco —Surfers Paradise QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Parental leave
14d
Service Centre Support Officer
Griffith University —Southport QLD
- $76,126.29 - $93,976.19 a year
- Full-time
- Hybrid work
- Customer service
- University
- Recruiting
- Work from home
- Parental leave
Quick Apply
7d
Retail Customer Service Officer
Australia Post —Tweed Heads NSW
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Recruiting
- On-the-job training
7d
Sport Development Officer
PlayOn Sports Pty —Gold Coast QLD
- $70,000 - $80,000 a year
- Full-time
- First Aid Certification
- In-person
Quick Apply
Security Officer
Village Roadshow —Gold Coast QLD
- $37.84 - $46.73 an hour
- Weekend availability
- Working with children
- Computer skills
- Resort
- Employee assistance program

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

training officer jobs in gold coast qld

Customer Contact Officer

Sport Development Officer

Indoor Delivery Officer

Wildlife Officer | Lost Valley Aviary Liaison

Guidance Officer - Robina State High School

Sports Development Officer

Client Services Officer - Court Services

Supervisor Training Officer (Food Services)

Safety Training Officer

Wildlife Officer - Native Mammals

Business Services Officer

Administration Officer

Permit Officer

Accounts Payable Officer

Assistant Public Defender

Receiving Officer/Store Person - Full Time

Service Centre Support Officer

Retail Customer Service Officer

Sport Development Officer

Security Officer

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