In-Demand Customer experience lead Jobs in Forbes, Nsw

Hospitality Manager - Jemalong Residential Village Forbes
Catholic Healthcare —Forbes NSW
- Up to $130,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Health insurance
Quick Apply
5d
Customer Experience Lead
Forbes Shire Council —Forbes NSW
- $73,000 - $90,000 a year
- Full-time
- Master's degree
Quick Apply
10d
Multiple Roles - Central West
BERNARDI GROUP —Forbes NSW
- From $71,549.10 a year
- Full-time
- Management
- Customer service
- Merchandising
- Employee discount
Quick Apply
7d
Multiple Roles - Central West
BERNARDI GROUP PTY LTD —Forbes NSW
- From $71,549.10 a year
- Management
- Sales
- Customer service
7d
Head Chef
The Bakehouse Forbes —Forbes NSW
- $76,515 - $80,000 a year
- Full-time
- Food service
- In-person
- Kitchen experience
Quick Apply
3d
Customer Service Manager
BERNARDI GROUP PTY LTD —Forbes NSW
- Full-time
- Annual leave

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Hospitality Manager - Jemalong Residential Village Forbes
Catholic Healthcare —Forbes NSW
Proven leadership experience in hospitality, aged care or a service-driven environment. Tertiary qualifications in Hospitality Management, Aged Care Management…
Up to $130,000 a year
Quick Apply
5d
Customer Experience Lead
Forbes Shire Council —Forbes NSW
With an Organisational Structure with close to 150 identified positions, roles range from Masters and Degree qualified professionals (Engineers, Surveyors,…
$73,000 - $90,000 a year
Quick Apply
10d

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Hospitality Manager - Jemalong Residential Village Forbes

Catholic Healthcare -
Forbes NSW

Quick Apply

Job Details

Permanent | Full-time
Up to $130,000 a year
5 days ago

Benefits

Health insurance
Salary packaging

Qualifications

Hospitality
Customer service
Microsoft Office
Residential cleaning
Leadership
Communication skills

Full Job Description

Discover a career where care goes both ways!

Hospitality Manager – Jemalong Forbes
Full-time | Monday to Friday | 9:00am – 5:00pm (flexibility required)
Salary: up to $130,000 (inclusive of super)
Enjoy Not-for-Profit benefits!

Exciting things are happening at Catholic Healthcare. With over 30 years of service and a growing team of more than 6,000 employees, our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
We are seeking an experienced and passionate Hospitality Manager to lead hospitality services at Jemalong Forbes (110-beds home) and create a welcoming, homelike environment where residents feel seen, heard and known.
About the role
This is a senior leadership role reporting to the Residential Manager, responsible for overseeing all hospitality services within the home, including dining, cleaning, laundry, and overall hospitality operations.
You will play a key role in delivering exceptional customer service, strong leadership, and maintaining a consistent five-star standard across all services.
Key responsibilities

Lead and manage hospitality operations across kitchen, dining, cleaning and laundry services
Ensure a safe, hygienic and welcoming home environment for residents
Oversee budgets, resources and service quality to deliver efficient, cost-effective outcomes
Drive enhanced services, continuous improvement initiatives, and overall resident experience
Support revenue growth opportunities and service innovation
Provide leadership, coaching and development to hospitality team members
Promote a relationship-centred approach with residents, families and stakeholders

About you

Proven leadership experience in hospitality, aged care or a service-driven environment
Strong operational and people management capabilities
Ability to drive service improvements and manage multiple functions
Excellent communication and stakeholder engagement skills
Passion for delivering exceptional customer service and enhancing the lives of older people
Tertiary qualifications in Hospitality Management, Aged Care Management or related field (preferred)
Competent IT skills, including Microsoft Office

Why join us

Monday to Friday role (9:00am – 5:00pm) with flexibility to support operational needs
Competitive salary up to $130,000 inclusive of super
7 additional leave days per year
Salary packaging benefits of up to $18,550
Fitness Passport
Opportunity to lead a dedicated team and make a meaningful impact
Supportive, values-based organisation focused on compassionate care

We know you have many choices of employer — choose Catholic Healthcare where you can make a meaningful impact and be well rewarded.
Apply Now!

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

Quick Apply

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customer experience lead jobs in forbes, nsw

Hospitality Manager - Jemalong Residential Village Forbes

Customer Experience Lead

Multiple Roles - Central West

Multiple Roles - Central West

Head Chef

Customer Service Manager

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