In-Demand Technology and operations centre Jobs in Cowandilla, Sa

IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Terminal Information Customer Service Officer
Adelaide Airport —Adelaide Airport SA
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
20h
Service Desk & Field Support Team Lead – Centres of Excellence
TAFE NSW —Kingswood SA
- $168,598 a year
- Full-time
- No degree
6d
Technology and Operations Centre Referrals
Accenture —Greater Adelaide SA
- Full-time
- On-the-job training
- Parental leave
Sales Administration Officer
Taipan Pty Ltd —Wingfield SA
- $37 - $40 an hour
- Temporary
- Administrative experience
- Communication skills
- Employee assistance program
Quick Apply
2d
Executive Assistant and Purchasing Support
Adelaide Airport —Adelaide Airport SA
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
Customer Service Representative - Full Time
Datacom —Modbury SA
- $50,000 - $55,000 a year
- Full-time
- Hospitality
- Customer service
- Senior Secondary Certificate of Education
- Parental leave
- Referral program
Quick Apply
Manager - Dynamics 365 CRM Support Engineer
EY —Greater Adelaide SA
- On call
- DevOps
- Recruiting
- Parental leave
Hospitality and Facilities Assistant
Spirituality Ministry of the Sisters of St Joseph —Kensington SA
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Training Solutions Analyst - Centres of Excellence
TAFE NSW —Kingswood SA
- $107,921 - $113,385 a year
- Full-time
- Analysis skills
7d
Car Park Patrol / Car Park Attendant - Adelaide
Care Park Pty Ltd —Greater Adelaide SA
- Weekend availability
- In-person
- Communication skills
Quick Apply
10d
Stadium Services Officer (SSO)
Basketball South Australia —Mile End SA
- Monday to Friday
- Customer service
- First Aid Certification
- Communication skills
Operations Support Team Member
Dragonfly —Greater Adelaide SA
- Full-time
- Microsoft Office
- Warehouse experience
- Communication skills
Information Security Specialist
Flinders University —Bedford Park SA
- $102,589 - $113,561 a year
- Full-time
- University
- No degree
- Communication skills
19h
Expressions of Interest - First Nations Careers at Accenture
Accenture —Greater Adelaide SA
- Full-time
- On-the-job training
Senior Network Engineer
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Battlespace Systems Administrator
Raytheon —Edinburgh SA
- Full-time
- Computer Science
- No degree
2d
Customer Relations Manager
Taipan Pty Ltd —Wingfield SA
- Full-time
- Customer service
- Communication skills
- Fuel card
- Employee assistance program
Quick Apply
3d
Administrative Assistant
JLL —Greater Adelaide SA
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
2d
Senior Asset Management Officer
City of Salisbury —Salisbury SA
- Contract
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Employee assistance program
Quick Apply
8d

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IT Support Officer

Northline -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time
$76,515 - $86,515 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT support
Organisational skills
Communication skills
Time management

Full Job Description

One Northline

Our people are more than our best asset. With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated business, we work as one large family and our down to earth culture reflects this. Communication is key to our success and everyone at Northline has a voice. Through coaching and development, we not only develop individual skills but also enhance Northline’s culture and expertise.

All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.

IT Support Officer

Job no: 495320
Work type: Permanent Full Time
Location: SA - Adelaide
Categories: Help Desk & IT Support

About the role

As our next IT Support Officer, you will play a key role in ensuring Northline employees have reliable access to core technology systems, enabling them to work safely, efficiently and with minimal disruption to operations.

In this office-based role, you will deliver first-level technical support through the IT Service Desk, managing day-to-day incidents and service requests, user access administration, and standard device configuration. You will help maintain stable, secure and well-documented IT environments across the business.

Working closely with the ICT Infrastructure and Security Manager, vendors and internal stakeholders, you will communicate clearly, set expectations and contribute to the continuous improvement of IT service delivery across Northline.

This role is offering a salary between $76,515 to $86,515 plus superanuation.

Key Responsibilities

Deliver first-level technical support for incidents and service requests via the IT Service Desk, ensuring timely logging, prioritisation and resolution in line with agreed procedures and service standards.

Provide professional, helpful support to end users via phone, email and self-service portals, offering clear guidance to restore system access and functionality.

Manage user accounts and access in Active Directory and related systems, including user creation, modification, disabling and access changes in accordance with approved requests and security controls.

Maintain endpoint devices such as desktops, laptops, mobile devices and peripherals, coordinating standard installation, configuration, updates and replacements.

Support core business applications, including Microsoft 365 and key line-of-business systems, documenting issues and escalating to senior team members or vendors when required.

Perform daily system checks and monitoring activities, documenting outcomes, identifying variances and escalating issues that may impact services or users.

Coordinate IT equipment repairs, replacements and warranty services with external providers and internal stakeholders to minimise business disruption.

Document procedures, work instructions, standard device builds and knowledge base articles to support consistent incident resolution and user self-service.

Assist with planned changes, upgrades and small IT projects by preparing equipment, updating system records and supporting basic testing activities.

Support IT asset management by maintaining accurate hardware, software and licence records throughout the asset lifecycle.

Comply with Northline IT, cyber security, privacy and acceptable use policies, reporting any suspected security incidents promptly.

Participate in after-hours incident response and critical maintenance activities as required to ensure continuity of key IT services.

Contribute to continuous improvement by identifying recurring issues and recommending improvements to systems, processes or tools.

Communicate regularly with internal customers, providing clear updates on ticket progress and explaining technical issues in simple, non-technical terms.

About you

To succeed in this role, you will have a strong interest in information technology, a customer-focused mindset and the ability to support users with professionalism, patience and clarity.

You thrive in a fast-paced support environment, can manage competing priorities effectively and enjoy solving problems while following established procedures and best practices.

You are a collaborative team player with a strong work ethic, attention to detail and a willingness to continuously learn and adapt to new technologies.

You will also be able to demonstrate your:

Experience in an IT support, service desk or customer service environment (or transferrable experience).

Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.

Strong communication and listening skills, with the ability to explain technical issues to non-technical users.

Excellent time management and organisational skills.

High attention to detail and accurate record keeping.

Professional attitude with a positive, solutions-focused approach.

Ability to follow procedures and work instructions consistently.

Commitment to teamwork, collaboration and continuous improvement.

Proficiency in Microsoft Office applications (Word, Excel and Outlook).

Advertised: 11 May 2026 Cen. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

technology and operations centre jobs in cowandilla, sa

IT Support Officer

Terminal Information Customer Service Officer

Service Desk & Field Support Team Lead – Centres of Excellence

Technology and Operations Centre Referrals

Sales Administration Officer

Executive Assistant and Purchasing Support

Customer Service Representative - Full Time

Manager - Dynamics 365 CRM Support Engineer

Hospitality and Facilities Assistant

Training Solutions Analyst - Centres of Excellence

Car Park Patrol / Car Park Attendant - Adelaide

Stadium Services Officer (SSO)

Operations Support Team Member

Information Security Specialist

Expressions of Interest - First Nations Careers at Accenture

Senior Network Engineer

Battlespace Systems Administrator

Customer Relations Manager

Administrative Assistant

Senior Asset Management Officer

I want to receive the latest job alert for technology and operations centre in cowandilla, sa

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One Northline

IT Support Officer

About the role

Key Responsibilities

About you

You will also be able to demonstrate your:

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