In-Demand Product support analyst Jobs in Chadstone Vic

Online Product Support Analyst
Link Group —Docklands VIC
- Customer service
- Microsoft Office
- Communication skills
Helpdesk Support Analyst
Suzuki Samanabad Auto Corporate —Melbourne VIC
- Up to $84,000 a year
- Computer Science
- Customer service
- Analysis skills
- Travel reimbursement
- Annual leave
Quick Apply
1d
Business Analyst – Security Operations Centre (SOC) | Contract
Borderless CS —Melbourne VIC
- From $700 a day
- Contract
- Hybrid work
- Management
- PMP
- Bachelor's degree
Quick Apply
2d
Operations Analyst
DiDi Global —Melbourne VIC
- Microsoft Excel
- SQL
- Analysis skills
Graduate Risk Analyst - Hybrid
Nissan —Mulgrave VIC
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Financial services
10d
Enablement Analyst
St Vincent's Health Australia —Melbourne VIC
- Full-time
- SQL
- Analytics
13d
Microbiological Analyst QC
BioNTech AG —Melbourne VIC
- Full-time
- Bachelor's degree
- Communication skills
Product Support Analyst - Salesforce
Axsys —Melbourne VIC
- Salesforce
- AI
- SDLC
- Parental leave
2d
Product Support Analyst
D2L —Melbourne VIC
- Weekend availability
- Computer science
- Computer Science
- CAD
- Tuition reimbursement
- Referral program
Quick Apply
Investor Support Analyst
GXE —Melbourne VIC
- $65,000 - $78,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
QA Analyst
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- SQL
Category & Insights Development Manager
Newell Brands —Scoresby VIC
- Marketing
- Analysis skills
- Bachelor's degree
Quick Apply
UNO Program - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Accounting
12d
GIS Production Engineer
Leidos —Melbourne VIC
- Full-time
- Annual leave
Data Steward Analyst, Milwaukee
Techtronic Industries (TTI) —Notting Hill VIC
- Hybrid work
- Microsoft Excel
- SharePoint
- Parental leave
- Employee assistance program
Technology BD Director
Two Circles —Melbourne VIC
- CRM software
Quick Apply
12d
Product Integrity Analyst, Calculations
Link Group —Docklands VIC
- Microsoft Excel
- Data analysis skills
- SQL
- Parental leave
- Employee assistance program
Product Support Analyst - Salesforce
MYOB —Melbourne VIC
- Hybrid work
- Salesforce
- AI
- SDLC
- Parental leave
2d
QA Test Lead
Duxxel Pty Ltd —Melbourne VIC
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick Apply
Superannuation Product Analyst
Apex Group —Melbourne VIC
- Full-time
- Product management
- Financial services
- AI

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Online Product Support Analyst

Link Group -
Docklands VIC

Apply Now

Job Details

Qualifications

Customer service
Microsoft Office
Scalability
Communication skills

Full Job Description

Overview

To provide exceptional customer service to internal and external stakeholders by providing support for Member, Employer and trustee facing online solutions.

Key Accountabilities and main responsibilities

Strategic Focus

Investigate all production support issues for supported products
Liaise with internal and external stakeholders to resolve production issues
Conduct verification testing following the deployment of changes to supported products.
Escalate all client issues in a timely manner
Provide SME and product owner support to BAU and Project teams for supported products.
Deliver a level of service that meets or exceeds customer expectations by:
- Meeting all agreed service standards including internal deliverables effectively with other teams within MPMS, to ensure quality client servicing
- Managing interactions with Trustees, Fund employees & business representatives in a professional manner

People

Participate as a positive member of the team by co-operating with others to achieve the team’s goals

Governance & Risk

Ensure compliance with all legislative, policy, and procedural requirements.

Experience & Personal Attributes

Excellent communication skills – written and verbal correspondence
Demonstrated skills in customer service
Good problem solving abilities
Strong attention to detail
Excellent relationship building skills to address and respond to member and client requests
Able to address problems and commit to follow through
Focused on continuous improvement
Coaching and mentoring other staff to assist in learning and development
Be an effective team player
Strong Microsoft Office suite skills
Understanding of relevant Superannuation legislation and industry knowledge
Understanding of the MPMS member and employer facing applications

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Apply Now

Refine Your Search

product support analyst jobs in chadstone vic

Online Product Support Analyst

Helpdesk Support Analyst

Business Analyst – Security Operations Centre (SOC) | Contract

Operations Analyst

Graduate Risk Analyst - Hybrid

Enablement Analyst

Microbiological Analyst QC

Product Support Analyst - Salesforce

Product Support Analyst

Investor Support Analyst

QA Analyst

Category & Insights Development Manager

UNO Program - Expression of Interest

GIS Production Engineer

Data Steward Analyst, Milwaukee

Technology BD Director

Product Integrity Analyst, Calculations

Product Support Analyst - Salesforce

QA Test Lead

Superannuation Product Analyst

I want to receive the latest job alert for product support analyst in chadstone vic

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