In-Demand Patient liaison officer Jobs in Caringbah Nsw

Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- From $35.98 an hour
- Part-time
- Customer service
- EMR systems
- Front desk
- Employee discount
Quick Apply
11d
Specialist Hub Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- From $35.98 an hour
- Part-time
- EMR systems
- Front desk
- In-person
- Employee discount
Quick Apply
11d
Patient Transport Officer
Absolute Medical Response —Sydney NSW
Patient Liaison Officer (Administrative Officer Level 6)
NSW Health —Camperdown NSW
- $83,554 - $85,530 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
7h
Clinical Support Officer
Northern Sydney Local Health District —Sydney NSW
- $71,072.43 - $73,287.41 a year
- Full-time
- Casual pool
- Data entry
- Computer skills
3d
Business Development Manager - Southern Sydney
Ramsay Health Care —Kogarah NSW
- Full-time
- Hybrid work
- Sales
- Administrative experience
- Business development
Quick Apply
7d
Customer Care Centre Co-ordinator
Invocare —Rhodes NSW
- Full-time
- Bilingual
- Customer service
- Microsoft Office
Provisional Fellow, Clinical Ethics
St Vincent's Hospital Network —Sydney NSW
- Full-time
1d

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Patient Liaison Officer

WiSE Specialist Emergency
Caringbah NSW

Quick Apply

Job Details

Permanent | Part-time | Full-time | Casual
From $35.98 an hour
11 days ago

Benefits

Employee discount

Qualifications

Customer service
Medical scheduling
EMR systems
Front desk
Working with Children Check
Medical terminology
Medical receptionist

Full Job Description

WiSE Medical Sutherland Shire is looking for a new team of Patient Liaison Officers (PLOs), our medical receptionists, who will be the first point of contact for our patients and visitors, providing excellent customer service while maintaining the smooth operation of our front desk. This role requires a proactive and confident individual who can manage various tasks with attention to detail and a compassionate approach.

The Caringbah location is scheduled to open 7th September 2026. Training will be conducted from early to mid-August in our Macquarie Park location to ensure that our new team are fully equipped and ready for our September grand opening. This role will start as a casual with ongoing bases in August 2026, official date to be confirmed. Permanent opportunities can be discussed for suitable candidates.

This role requires a valid paid Working with Children Check, as well as evidence of immunity to the specific diseases outlined under the NSW Health Category A mandatory requirements.

Key Responsibilities:

Front Desk Management:

Greet and assist patients and visitors with a friendly and professional demeanour.
Answer and direct phone calls efficiently, handling inquiries and scheduling appointments.
Maintain a tidy and organised reception area.

Administrative Support:

Manage and update patient databases with accuracy and confidentiality.
Process payments and handle billing inquiries; create invoices as needed.
Coordinate with medical staff to ensure smooth patient flow and scheduling.
Manage office inventory and order supplies when necessary.
Assist with document preparation, including forms and reports.

Customer Service:

Handle patient complaints and concerns with empathy and professionalism.
Provide clear communication and support to ensure a positive patient experience.
Proactively identify areas where support is needed and take initiative to address them.

Qualifications & Skills:

Customer service experience essential.
Medical/ healthcare receptionist experience highly preferrable, reception experience acceptable
Basic understanding of medical terminology and Australian healthcare system is preferred.
Proficiency in computerized scheduling systems and electronic medical records (EMR); previous experience using Clinic 2 Cloud is highly desirable.
Strong interpersonal skills with the ability to connect with diverse individuals.
Dependable and punctual, with the ability to manage stress in a fast-paced environment.
Exceptional organisational and multitasking skills.
Proficient in touch typing (minimum 60 words per minute).
Experienced in payment processing and invoice creation.
Strong attention to detail and commitment to maintaining confidentiality.

Personal Attributes:

Empathetic and Compassionate: Able to provide support and understanding to patients.
Proactive: Takes initiative in finding work and improving processes.
Confident: Comfortable asking questions and making decisions.
Dependable: Reliable and consistent in managing responsibilities.
Organized: Keeps the workspace tidy and handles multiple tasks with ease.

WiSE Medical is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

Pay: From $35.98 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

patient liaison officer jobs in caringbah nsw

Patient Liaison Officer

Specialist Hub Patient Liaison Officer

Patient Transport Officer

Patient Liaison Officer (Administrative Officer Level 6)

Clinical Support Officer

Business Development Manager - Southern Sydney

Customer Care Centre Co-ordinator

Provisional Fellow, Clinical Ethics

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