In-Demand Network manager, assistance operations Jobs in Brisbane, Qld

Network Manager, Assistance Operations
Allianz —Brisbane QLD
- Full-time
- Microsoft Office
- Communication skills
Director (International Operations)
Queensland Government —Brisbane QLD
- Contract
4d
Operations Manager - Lindsay Australia
Lindsay Australia —Brisbane QLD
- From $9,500 a month
- Full-time
- Management
- In-person
- Leadership
- Profit sharing
- Relocation assistance
Quick Apply
13d
Network Manager
Tardis Group —Brisbane QLD
- $250,000 a year
- Leadership
Manager Customer Service Centre
Queensland Government —Brisbane QLD
8d
On-Demand (Contractor) Short Term Rentals Operations Assistant- Brisbane
MadeComfy —Brisbane QLD
- $25 - $30 an hour
- Weekend availability
- In-person
- Communication skills
Quick Apply
4d
OD Subcontractor TTO Request - QLD
Nationwide Group —Brisbane QLD
- Customer service
- Communication skills
State Service Operations Manager
St Vincent de Paul Society —South Brisbane QLD
- $58.26 an hour
- Full-time
- Leadership
- Communication skills
- Employee assistance program
Operations Manager | Berrinba QLD
CEVALogistics —Brisbane QLD
- Full-time
- Hybrid work
- Budgeting
- Disability insurance
- Parental leave
System Administrator
PKCG —Brisbane QLD
- $75,086.28 - $85,000.00 a year
- Full-time
- Azure
- Administrative experience
- Bachelor's degree
Quick Apply
1d
Senior Renewable Energy Manager
Mac-BAT Energy Storage & Battery Solutions Pty Ltd —Brisbane QLD
- $160,000 - $220,000 a year
- Full-time
- In-person
- Communication skills
- Professional development assistance
Quick Apply
IT Service Delivery & Technical Operations Manager
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Management
- AWS
- Work from home
Area Manager
Prompcorp —Greater Brisbane QLD
- $70,000 - $85,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Management
- Travel reimbursement
- Work from home
Quick Apply
8d
CRM Operations Coordinator - GPC Asia Pacific - Brisbane
GPC Asia Pacific (APAC) —Ascot QLD
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Parental leave
- Employee assistance program
Quick Apply
Microsoft 365 & Power Platform Consultant (12 Month Contract) - Hybrid 2 Days
The Argyle Network —Brisbane QLD
- $150,000 a year
- Full-time
- Azure
- Analysis skills
- SharePoint
Monitoring Operator
Queensland Government —Brisbane QLD
- Rotating roster
- Communication skills
- Commuter assistance
- Parental leave
14d
Dispatch Officer – Lindsay Australia (Logistics & Supply Chain)
Lindsay Australia (Agricultural Logistics & Supply Chain) —Acacia Ridge QLD
- From $6,200 a month
- Full-time
- In-person
- Profit sharing
- Relocation assistance
Quick Apply
Vocational Education Coordinator - Bribie Island State High School
Queensland Government —Moreton Bay QLD
- Temporary
- Case management
- Organisational skills
2d
Program Officer (Contract Management)
Queensland Government —Brisbane QLD
11d
Technical Program Manager, Amazon World Wide Groceries
Amazon Support Services Pty Ltd —Brisbane QLD
- Full-time
- Computer Science
- Engineering
- Systems design

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Network Manager, Assistance Operations

Allianz -
Brisbane QLD

Apply Now

Job Details

Full-time

Qualifications

Microsoft Office
Communication skills

Full Job Description

Network Manager – Partnerships Networks
Brisbane, Australia Join a global leader in roadside assistance and automotive support.
We’re looking for a proactive and relationship‑drivenNetwork Manager to oversee our automotive Provider network across designated states. In this role, you’ll ensure our customers receive fast, high‑quality roadside assistance and towing services by maintaining strong provider partnerships, ensuring compliance, and driving continuous improvement across the network.
What You’ll Do
Customer Service Network Performance

Ensure all Providers are fully qualified and aligned with Allianz Global Assistance KPIs.
Maintain strong provider coverage to meet contractual obligations and customer expectations.
Build relationships with service organisations to promote our services.
Monitor provider competence, performance, and commitment to delivering exceptional customer outcomes.

Provider Management

Develop and maintain Provider assessment and accreditation processes.
Review payment structures to optimise cost efficiency.
Ensure adequate coverage across regions and service types.
Deliver weekly, monthly, and quarterly KPI reporting.
Analyse cost‑focused KPIs to identify improvement opportunities.

Customer Grievance Reporting

Produce monthly and quarterly reports on complaints, compliments, audits, and provider changes.
Highlight initiatives that strengthen and enhance the network.

Technical Liaison Support

Collaborate with Automotive Network, Emergency Assistance, Customer Care, and Strategic Account teams.
Build strong relationships with manufacturer technical teams.
Support the Learning team to maintain accurate technical training materials.
Provide real‑time or retrospective technical support to technicians and towing operators.
Coach Providers to improve technical capability and service quality.

Quality Assurance

Ensure adherence to all Quality Assurance guidelines.
Use customer insights (NPS, complaints) to identify training needs and drive service improvement.

Communication Collaboration

Communicate clearly and professionally across all channels.
Work collaboratively with internal teams and external partners to deliver outstanding outcomes.

Compliance

Meet all compliance obligations and escalate risks or issues as required.

What You Bring

Ability to identify training needs and support training delivery.
Strong MS Office skills.
Excellent communication skills, including confidence speaking to groups.
Outstanding organisational and time‑management abilities.
Ability to identify cost trends and external cost savings.
High attention to detail and commitment to quality.
Ability to self‑manage performance and adapt to changing environments.
A collaborative, positive, and team‑focused mindset.
Ability to travel independently as required.

93404 | Procurement | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board. Let's care for tomorrow.

Apply Now

Refine Your Search

network manager, assistance operations jobs in brisbane, qld

Network Manager, Assistance Operations

Director (International Operations)

Operations Manager - Lindsay Australia

Network Manager

Manager Customer Service Centre

On-Demand (Contractor) Short Term Rentals Operations Assistant- Brisbane

OD Subcontractor TTO Request - QLD

State Service Operations Manager

Operations Manager | Berrinba QLD

System Administrator

Senior Renewable Energy Manager

IT Service Delivery & Technical Operations Manager

Area Manager

CRM Operations Coordinator - GPC Asia Pacific - Brisbane

Microsoft 365 & Power Platform Consultant (12 Month Contract) - Hybrid 2 Days

Monitoring Operator

Dispatch Officer – Lindsay Australia (Logistics & Supply Chain)

Vocational Education Coordinator - Bribie Island State High School

Program Officer (Contract Management)

Technical Program Manager, Amazon World Wide Groceries

I want to receive the latest job alert for network manager, assistance operations in brisbane, qld

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