In-Demand Student services & administration coordinator Jobs in Blacktown Nsw

Student Services & Administration Coordinator
Capital Careers Pty Ltd —Parramatta NSW
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
5d
First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards
Firstclass.com.au —Parramatta NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
OOSH Coordinator and Educational Leader
Pacific Hills Christian School —Dural NSW
- Full-time
- Administrative experience
- Education
- First Aid Certification
7d
Luxury Cruise Team Manager
Firstclass.com.au —Parramatta NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
OOSH Educator
Pacific Hills Christian School —Dural NSW
- Part-time
- Childcare
- First Aid Certification
- Communication skills

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Student Services & Administration Coordinator

Capital Careers Pty Ltd
Parramatta NSW

Quick Apply

Job Details

Full-time | Contract
5 days ago

Qualifications

Management
Customer service
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Capital Careers is an established Registered Training Organisation that has been delivering vocational education and training since 1997.

We are looking for an energetic, organised and customer-focused Student Services & Administration Coordinator to join our team in Parramatta.

This role would suit an early-career professional with approximately 1–2 years of experience in administration, customer service, education or a similar environment who is looking for a role with variety, responsibility and the opportunity to grow.

Previous RTO experience would be advantageous, but it is not essential. We are particularly interested in finding someone with excellent communication skills, strong attention to detail, initiative and a positive can-do attitude. Training in our RTO systems, processes and compliance requirements will be provided.

About the role

You will be one of the key points of contact for our students throughout their journey with Capital Careers and will support the day-to-day administration of the organisation.

The role combines student services, administration, reception, stakeholder communication and operational support.

Your responsibilities will include:

Providing professional and friendly support to current and prospective students
Responding to telephone, email and face-to-face enquiries
Managing reception and day-to-day administrative activities
Supporting student enrolments and maintaining accurate student records
Keeping the student management system accurate and up to date
Liaising with trainers, students and external stakeholders
Following up students and outstanding administrative requirements
Assisting with course administration, documentation and compliance activities
Supporting efficient administrative systems and processes
Assisting the organisation to maintain compliance with the Standards for RTOs 2025
Supporting social media and general marketing activities where required
Identifying opportunities to improve administrative processes
Undertaking other administration and operational duties as required

About you

We are looking for someone who:

Has approximately 1–2 years of experience in administration, customer service or a similar role
Has excellent verbal and written communication skills
Is confident communicating with students, customers and colleagues
Is professional, reliable and well presented
Has strong attention to detail
Is organised and able to manage multiple priorities
Has good time-management skills and can meet deadlines
Is comfortable using technology and learning new systems
Has good Microsoft Office skills
Takes ownership of tasks and follows them through to completion
Enjoys solving problems and improving the way things are done
Has a positive, practical and can-do attitude
Can work both independently and as part of a small team
Has a genuine commitment to providing excellent customer service

Desirable

Experience in any of the following would be advantageous, but is not essential:

Registered Training Organisations or education providers
Student administration
Customer service
CRM or student management systems
Social media platforms
Education or training compliance

Why join Capital Careers?

Capital Careers has been delivering vocational education and training for over 29 years.

This is not simply a reception position. The successful candidate will have the opportunity to learn different areas of an education business and develop skills across student services, administration, systems, operations and compliance.

For the right person, there is an opportunity to take on greater responsibility as the organisation continues to grow and improve its systems.

Application Question(s):

How many years of administration, customer service or similar experience do you have?
Are you able to work full-time from our Parramatta office?
Do you have unrestricted or suitable Australian work rights for this full-time position?
Please briefly describe a role where you were responsible for communicating with customers, students or clients.
Why does this position interest you?

Work Location: In person

Quick Apply

Refine Your Search

student services & administration coordinator jobs in blacktown nsw

Student Services & Administration Coordinator

First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards

OOSH Coordinator and Educational Leader

Luxury Cruise Team Manager

OOSH Educator

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