In-Demand Accommodations guest services staff Jobs in Bella Vista, Nsw

Disability House Manager
Lighthouse Disability Services —Parklea NSW
- $88,000 - $95,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
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The Mill Hotel —Milperra NSW
- $30 an hour
- Weekend availability
- Senior Secondary Certificate of Education
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Workplace Coordinator
THE ICONIC —Yennora NSW
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West HQ —Rooty Hill NSW
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Disability House Manager

Lighthouse Disability Services
Parklea NSW

Quick Apply

Job Details

Full-time
$88,000 - $95,000 a year

Qualifications

CPR Certification
Certificate IV
Driver Licence
First Aid Certification
Working with Children Check
Leadership
Communication skills

Full Job Description

Disability House Manager

SIL, STA & MTA | Premium NDIS Accommodation | Parklea, NSW

Job type: Full-time, Permanent

Pay: $88,000-$95,000 per year, plus superannuation (above-award, depending on experience)

Location: Parklea, NSW (in person)

Lighthouse Disability is a premium, person-centred NDIS accommodation provider. We are looking for an experienced Disability House Manager to lead one of our Supported Independent Living homes in Parklea, NSW. This is a hands-on leadership role for someone who understands that a well-run home is the foundation of genuinely good support.

About Lighthouse

We create homes that feel like home: safe, comfortable, and built around the people who live in them. We hold ourselves to high standards in care, communication, and presentation, and our work is guided by our values of Excellence, Innovation, Inspiration, and Compassion.

About the role

You will lead the day-to-day operations of a five-bedroom home that supports permanent residents alongside Short-Term and Medium-Term guests, together with community access. You will lead and develop a team of Disability Support Workers, manage rosters and compliance, and stay close to the daily life of the home while keeping the systems behind it accurate and reliable. You will report directly to our Managing Director, and on-call is part of the role.

What you'll be doing

Leadership and daily operations

Oversee the daily running of the home, ensuring it is safe, clean, and welcoming
Lead the delivery of supports across SIL, Short-Term and Medium-Term Accommodation, and community access
Maintain participant routines and a calm, well-ordered environment
Manage day-to-day issues, escalations, and emergencies, and take responsibility for on-call duties

Team leadership and workforce planning

Lead, supervise, and develop a team of support workers and senior staff
Prepare and manage rosters, shift coverage, and workforce planning
Conduct check-ins, coaching, and performance conversations
Assist with recruitment, induction, and onboarding of new staff

Participant support and wellbeing

Build respectful relationships with participants and support their choices and goals
Monitor participant goals, wellbeing, risks, and changing support needs
Support intake, transition, and exit planning for Short-Term and Medium-Term guests
Oversee medication management and documentation in line with policy

Compliance, quality, and documentation

Ensure the home meets NDIS Practice Standards, safeguarding, and WHS requirements
Oversee incident reporting, risk assessments, and accurate record keeping
Maintain participant files and house documentation in VisualCare
Support internal audits and quality improvement

Service improvement and growth

Identify practical ways to improve how the home runs
Work towards the home operating at or near full capacity through timely intake, smooth transitions, and a high-quality experience
Contribute to Lighthouse's broader accommodation services and plans for growth

What we're looking for

Around five years' experience in disability, SIL, or residential support, including team leadership or supervision
Sound knowledge of the NDIS, NDIS Practice Standards, and safeguarding
A demonstrated ability to lead, supervise, and develop a team
Confidence with rosters, documentation, incident reporting, and compliance
Excellent written and verbal communication
A calm, organised, and accountable approach
A genuine commitment to person-centred support, dignity, choice, and inclusion

Desirable: Certificate IV in Disability or a related qualification; experience across SIL, Short-Term or Medium-Term Accommodation; experience with behaviour support plans and reportable incidents; confidence with client management systems such as VisualCare.

Requirements

NDIS Worker Screening Check (or the ability to obtain one)
Working with Children Check (NSW)
Current First Aid and CPR certificate
Valid driver's licence
Right to work in Australia
Availability to participate in the home's on-call roster and respond to after-hours escalations

What we offer

A competitive above-award salary of $88,000-$95,000 plus superannuation
A genuine leadership role with real influence over the home's culture
The support of an accessible Managing Director and experienced leadership team
Ongoing training, supervision, and professional development
Stable, permanent, full-time hours in a beautifully presented home
Meaningful work in a small, values-driven organisation

How to apply

Submit your resume and a brief cover letter telling us why this role appeals to you and how your experience fits. We review applications as they are received, so we encourage you to apply early rather than wait until the closing date.

Questions? Email [email protected]

Lighthouse Disability is an equal opportunity employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse communities. We particularly value applicants with lived experience of disability.

Pay: $88,000.00 – $95,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

accommodations guest services staff jobs in bella vista, nsw

Disability House Manager

Housekeeping

Sommelier

Front Office Team Leader

Workplace Coordinator

Bartenders- Eat St Bar (Casual)

Precinct Marketing Coordinator

Sydney Chef - FIFO

Transport & Logistics Manager

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