In-Demand Customer contact consultant Jobs in Aroona, Qld

Customer Contact Consultant
Suncare Community Services —Maroochydore QLD
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance program
Sales/Customer Service Specialist
Shields Doors & Windows —Beerwah QLD
- From $35 an hour
- Full-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
1d
Member Support Consultant
Goodlife Health Clubs —Sunshine Coast QLD
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
1d
Rehabilitation Consultant
IPAR —Buddina QLD
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Time management
- Wellness program
- Parental leave
Quick Apply
Banking Consultants across Sunshine Coast
ANZ Banking Group —Sunshine Coast QLD
- Part-time
- Communication skills
2d

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Sales/Customer Service Specialist
Shields Doors & Windows —Beerwah QLD
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Maintain the visual standards of the store and represent the image of the brand. You will be required to meet Shaver Shop’s employment criteria which will…
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Customer Contact Consultant

Suncare Community Services
Maroochydore QLD

Apply Now

Job Details

Permanent | Full-time

Benefits

Employee rewards program
Employee assistance program
Salary packaging

Qualifications

Customer service
Microsoft Office
Organisational skills
Business Administration
Diploma
Business
Communication skills

Full Job Description

Administration
Administration Other
Suncare Head Office Maroochydore
Permanent Full Time

21/8/2026

Join a supportive, values-driven team where your work makes a real impact
Not-for-Profit Salary Packaging - Increase your take-home pay with up to $15,900
Leave loading for a little extra when it's time to take a well-earned break

Why you will love Working Here
Getting older can mean giving up a lot. Your home. Your routine. The little things that make life feel like yours. We don't think it should.

With more than 800 team members and 200 volunteers, we're here to help people stay connected to the life they love. Whether that's a lift to an appointment, help around the house, or a familiar face stopping by for a chat, we're making everyday life a little easier for people across our community.

And we look after our team the same way. You'll be supported, appreciated, and surrounded by people who genuinely care about making life better for others and each other.

The work you do might happen behind the scenes, but it's what helps the right support show up at the right front door, every day.

Here's what you can expect

Clear, supported career pathways and training to help you grow
Not-for-profit salary packaging ($15,900 per annum)
Leave loading to make your time off even sweeter
Branded workwear
Employee referral rewards because good people know good people
Fitness Passport access to gyms and wellness facilities
Employee Assistance Program for confidential support when you need it
QLeave portable long service leave that recognises long-term care work

What you’ll be doing
For many people, your voice will be one of the first they hear when they reach out to Suncare.

As a Customer Contact Consultant, you'll be there to answer questions, provide information, and help people take the next step towards the support they're looking for. Sometimes that means helping someone understand their options. Other times, it means listening, solving a problem, or connecting them with the right person.

Every conversation is an opportunity to make someone feel heard, understood, and supported.

This is a permanent full-time position Monday to Friday (76 hours per fortnight).

Day to day, you'll:

Be the first point of contact for people getting in touch with Suncare
Provide helpful, accurate information about our services and support options
Listen carefully to understand what people need and guide them to the right support
Respond to enquiries, concerns and complaints with care, professionalism and empathy
Build positive relationships with customers, families, team members and community partners
Keep customer information accurate and up to date
Maintain detailed and confidential records of customer interactions
Stay informed about Suncare services and changes across the aged care sector
Work closely with colleagues to ensure people receive a positive and consistent experience
Look for opportunities to make each interaction as helpful and straightforward as possible

You’ll thrive in this role if...

You genuinely enjoy helping people and can stay calm, patient and positive, even when conversations are challenging.
You're a great listener, communicate clearly, and know how to make people feel comfortable asking for help.
You'll also bring:
Excellent communication and interpersonal skills
A warm, professional phone manner and strong customer service experience
Confidence using Microsoft Office and database systems
Strong organisational skills and the ability to manage competing priorities
Attention to detail and a commitment to maintaining accurate records
Sound problem-solving skills and the ability to think on your feet
The ability to work independently and as part of a supportive team
Experience responding to urgent customer situations or changing circumstances
Experience coordinating services, referrals or support pathways (desirable)
A Diploma in Business Administration, Community Development, or a related field would be advantageous but not essential

Belonging Starts Here
We believe real care starts with real belonging. That means creating a workplace where everyone - no matter their background, culture, or story - feels seen, respected, and safe to be themselves.

We welcome applications from First Nations people, the LGBTIQA+ community, people with disabilities, and those from culturally diverse backgrounds. Your story matters here.

Apply
If you’re ready to be part of something that truly matters - we’d love to hear from you. Apply online today and start your career with heart!

"We proudly work across the lands of the Gubbi Gubbi (Gub-bee Gub-bee), Turrbal, Yuggera, Darumbal, Butchulla (Batjala) & Taribelang Bunda peoples, and extend our respect to all Aboriginal and Torres Strait Islander peoples and communities. We are committed to creating a culturally safe, inclusive and welcoming workplace for all."

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customer contact consultant jobs in aroona, qld

Customer Contact Consultant

Sales/Customer Service Specialist

Member Support Consultant

Rehabilitation Consultant

Banking Consultants across Sunshine Coast

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