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Regulatory Operations Officer

Department of Water and Environmental Regulation -
Joondalup WA

Apply Now

Job Details

Full-time
$89,464 - $96,043 a year
5 days ago

Full Job Description

Regulatory Operations Officer

Salary:

Level 3, $89,464-$96,043 pa, PSCSAA 2024

Position No:

100285

Work Type:

Fixed Term - Full Time, Fixed Term - Part Time

Location:

Joondalup

Closing Date:

2026-06-16 4:00 PM

Join Us in Shaping Western Australia's Future

At the Department of Water and Environmental Regulation, we’re not just hiring, we’re building the future. As Western Australia embarks on a bold agenda to remain the strongest economy in the nation, we play a critical role in delivering on government priorities: supporting sustainable development across the state, enabling renewable energy, protecting our environment, and securing our water future.

We are an influential and future-focused organisation, working at the intersection of science, policy, and community. We’re guided by good science, cultural knowledge, and a values-based culture that reflects who we are and how we go about our work.

If you're driven to make a real impact, whether it's supporting industry transformation, driving innovation in environmental regulation, enabling clean energy, or restoring waterways we invite you to bring your talent, your ideas, and your commitment to a team that’s delivering for today and planning for tomorrow.

Be part of something bigger. Be part of DWER.

We care | We build trust | Better together | Open minds | We serve to make a difference

Find out more about us by visiting our website at www.dwer.wa.gov.au

The Opportunity:

This is a fixed term opportunity until June 2027 with the possibility of extension and or permanency.

The Regulatory Operations Officer plays a key role within the Environment Watch team, supporting statewide service delivery and the management of environmental, resource management, and public health enquiries and complaints. The position forms part of the initial contact team, responsible for capturing and assessing telephone and electronic reports, maintaining accurate records and data systems, and ensuring timely, high-quality responses to stakeholders. The role also contributes to identifying emerging environmental risks, supporting trend analysis, and enabling effective, responsive action to address environmental challenges.

Working in a responsive and collaborative environment, the role provides essential administrative and operational support while applying policies, procedures, and sound judgement to achieve positive outcomes. It involves engaging with internal and external stakeholders, including referring matters to relevant agencies where required, and delivering high standards of customer service in complex or sensitive situations. The role contributes to a culture of continuous improvement by sharing knowledge, supporting colleagues, and building team capability, while upholding strong values of integrity, inclusion, safety, and public service excellence.

At the Department of Water and Environmental Regulation, we are committed to fostering a modern workplace that supports flexibility, collaboration, and wellbeing.

Our flexible work arrangements include options for alternative work locations and adaptable schedules, designed to accommodate a variety of professional and personal needs.

We recognise that effective work can happen in different settings, and our approach reflects this, enabling staff to contribute meaningfully while maintaining balance and resilience.

We are committed to creating an equitable and diverse workforce that promotes an inclusive and supportive workplace environment. We value the unique diversity of experience that Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally diverse backgrounds, women and youth bring to our workforce.

Join us and be part of a department that values innovation, inclusivity, and the evolving nature of work.

For further information about the opportunity, we encourage you to contact Philip Jeffries, Manager Intelligence on (08) 6364 7383 during business hours or via email at [email protected]

How to apply

If you believe you have what it takes to succeed in this opportunity, please apply online by clicking the ‘Apply for Job’ button (above or below) and provide the following in Word or PDF format:

A comprehensive CV that details your experience relevant to this opportunity;
A two (2) page cover letter outlining the key responsibilities and achievements you have had during your career in context of the work related requirements in the attached JDF.
Two (2) referees (one preferred to be a current supervisor or recent manager)

Please Note:

To be eligible for appointment, applicants must have documentary evidence of entitlement to live and work in Australia for the duration of the employment opportunity.
DWER conducts employment screening which may include a National Criminal History check.

For technical difficulties while applying online or information about the application process, please contact us for assistance on (08) 6364 7800 or at [email protected] – email address not to be used for submission of applications.

Access Needs

We use the National Relay Service (NRS) to ensure we are accessible to people who are deaf or have a hearing or speech impairment. NRS can help you connect with us on:

TTY/voice calls – 133 677
Speak & Listen – 1300 555 727
SMS relay – 0423 677 767

If you have any access needs that may require adjustment to allow you to fully participate in the application and interview process, including alternate methods of communication, or to request a document in an alternative format please contact us at [email protected] or on (08) 6364 7800.

This process may be used to fill similar vacancies that may arise within DWER and across the WA public sector over the next six (6) months. Vacancies may be full-time or part-time, permanent or fixed term with possibility of extension or permanency in a variety of metropolitan and regional locations.

Applicants found suitable but not recommended for this vacancy may be considered for subsequent vacancies in accordance with Part 5 (General Appointment) of Commissioner's Instruction 2: Filling a Public Sector Vacancy.

CLOSING DATE: 4pm, 16 June 2026 (Australian Western Standard Time)

Applications that are in progress or submitted after the closing time will not be accepted.

Apply Now

Refine Your Search

operations officer jobs in alkimos, wa

Regulatory Operations Officer

Business Support Officer

Library Officer

Project and Support Officer

Health Safety and Wellbeing Officer

Work Order Write Up Assistant

Manager Environmental Response

Marketing and Media Officer

System Services and Responses Talent Register

Work Order Write Up Assistant

Bus Service Officer

Senior Manager - Projects & Strategy

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