In-Demand technology and operations centre Jobs in adelaide, sa

IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Technical Information and Content Specialist
PlayStation Global —Greater Adelaide SA
- Contract
- Computer Science
- Bachelor's degree
- Communication skills
Quick Apply
DRIFT CITY Track Attendant — Elizabeth, SA
DC Elizabeth Pty Ltd —Elizabeth South SA
- $24.95 - $41.16 an hour
- Part-time
- Hospitality
- Management
- First Aid Certification
Quick Apply
1d
Storeperson - Incoming
Auto Parts Group —Kilburn SA
- Heavy lifting
- Parental leave
- Employee assistance program
Quick Apply
2d
Lead Penetration Tester
CYOS Solutions —Greater Adelaide SA
- $90 - $120 an hour
- Contract
Quick Apply
9d
Warehouse Supervisor
Kent Removals and Storage —Adelaide SA
- Full-time
- Warehouse
- Health insurance
- Employee discount
Quick Apply
General Manager - Networks Operations
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Budgeting
- Leadership
- Communication skills
Quick Apply
14d
Network Engineer I
PlayStation Global —Greater Adelaide SA
- Weekend availability
- Scripting
Warehouse Support
Dragonfly —Greater Adelaide SA
- Part-time
- Microsoft Office
- Warehouse experience
- Communication skills
Rostering Officer - Ongoing, Fixed Term & Casual
SA Health —Greater Adelaide SA
- $71,589 - $76,033 a year
- Full-time
14h
ICT Cyber Security Specialist
Nova Group —Greater Adelaide SA
- Full-time
- Computer Science
- No degree
- Communication skills
- Health insurance
- Parental leave
Sonder Responder - South Australia
Sonder.io —Greater Adelaide SA
- On call
Operations & Maintenance Electrician
nxzen —Greater Adelaide SA
- Full-time
- Hybrid work
- Management
- Electrical experience
- Professional development assistance
Quick Apply
4d
Senior Nuclear Engineer - SSN AUKUS Build Program
ASC Pty Ltd —Osborne SA
- Full-time
- Construction
- Communication skills
- Parental leave
Assistant Director
Goodstart Early Learning —Belair SA
- $42.38 - $43.76 an hour
- Full-time
- Leadership
- Travel reimbursement
- Parental leave
1d
Trainer & Assessor
Centre for Excellence in Rail Training Pty Ltd —Wingfield SA
- Overtime
- Hybrid work
- Microsoft Office
- Communication skills
- Parental leave
Senior Problem Manager
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Management
- Leadership
Quick Apply
2d
Property Management Assistant / Property Manager
TOOP+TOOP —Greater Adelaide SA
- Full-time
- Remote
Branch Administrator & Sales Coordinator
Crown Equipment —Wingfield SA
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
Quick Apply
Stadium Services Officer (SSO)
Basketball South Australia —Mile End SA
- Monday to Friday
- Customer service
- First Aid Certification
- Communication skills

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IT Support Officer

Northline -
Greater Adelaide SA

Apply Now

Job Details

Permanent | Full-time
$76,515 - $86,515 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT support
Organisational skills
Communication skills
Time management

Full Job Description

One Northline

Our people are more than our best asset. With 13 depots across the nation, we operate through a combination of employees and full-time subcontractors in all mainland capitals and many key regional centres. As a privately owned and operated business, we work as one large family and our down to earth culture reflects this. Communication is key to our success and everyone at Northline has a voice. Through coaching and development, we not only develop individual skills but also enhance Northline’s culture and expertise.

All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.

IT Support Officer

Job no: 495320
Work type: Permanent Full Time
Location: SA - Adelaide
Categories: Help Desk & IT Support

About the role

As our next IT Support Officer, you will play a key role in ensuring Northline employees have reliable access to core technology systems, enabling them to work safely, efficiently and with minimal disruption to operations.

In this office-based role, you will deliver first-level technical support through the IT Service Desk, managing day-to-day incidents and service requests, user access administration, and standard device configuration. You will help maintain stable, secure and well-documented IT environments across the business.

Working closely with the ICT Infrastructure and Security Manager, vendors and internal stakeholders, you will communicate clearly, set expectations and contribute to the continuous improvement of IT service delivery across Northline.

This role is offering a salary between $76,515 to $86,515 plus superanuation.

Key Responsibilities

Deliver first-level technical support for incidents and service requests via the IT Service Desk, ensuring timely logging, prioritisation and resolution in line with agreed procedures and service standards.

Provide professional, helpful support to end users via phone, email and self-service portals, offering clear guidance to restore system access and functionality.

Manage user accounts and access in Active Directory and related systems, including user creation, modification, disabling and access changes in accordance with approved requests and security controls.

Maintain endpoint devices such as desktops, laptops, mobile devices and peripherals, coordinating standard installation, configuration, updates and replacements.

Support core business applications, including Microsoft 365 and key line-of-business systems, documenting issues and escalating to senior team members or vendors when required.

Perform daily system checks and monitoring activities, documenting outcomes, identifying variances and escalating issues that may impact services or users.

Coordinate IT equipment repairs, replacements and warranty services with external providers and internal stakeholders to minimise business disruption.

Document procedures, work instructions, standard device builds and knowledge base articles to support consistent incident resolution and user self-service.

Assist with planned changes, upgrades and small IT projects by preparing equipment, updating system records and supporting basic testing activities.

Support IT asset management by maintaining accurate hardware, software and licence records throughout the asset lifecycle.

Comply with Northline IT, cyber security, privacy and acceptable use policies, reporting any suspected security incidents promptly.

Participate in after-hours incident response and critical maintenance activities as required to ensure continuity of key IT services.

Contribute to continuous improvement by identifying recurring issues and recommending improvements to systems, processes or tools.

Communicate regularly with internal customers, providing clear updates on ticket progress and explaining technical issues in simple, non-technical terms.

About you

To succeed in this role, you will have a strong interest in information technology, a customer-focused mindset and the ability to support users with professionalism, patience and clarity.

You thrive in a fast-paced support environment, can manage competing priorities effectively and enjoy solving problems while following established procedures and best practices.

You are a collaborative team player with a strong work ethic, attention to detail and a willingness to continuously learn and adapt to new technologies.

You will also be able to demonstrate your:

Experience in an IT support, service desk or customer service environment (or transferrable experience).

Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.

Strong communication and listening skills, with the ability to explain technical issues to non-technical users.

Excellent time management and organisational skills.

High attention to detail and accurate record keeping.

Professional attitude with a positive, solutions-focused approach.

Ability to follow procedures and work instructions consistently.

Commitment to teamwork, collaboration and continuous improvement.

Proficiency in Microsoft Office applications (Word, Excel and Outlook).

Advertised: 11 May 2026 Cen. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

technology and operations centre jobs in adelaide, sa

IT Support Officer

Technical Information and Content Specialist

DRIFT CITY Track Attendant — Elizabeth, SA

Storeperson - Incoming

Lead Penetration Tester

Warehouse Supervisor

General Manager - Networks Operations

Network Engineer I

Warehouse Support

Rostering Officer - Ongoing, Fixed Term & Casual

ICT Cyber Security Specialist

Sonder Responder - South Australia

Operations & Maintenance Electrician

Senior Nuclear Engineer - SSN AUKUS Build Program

Assistant Director

Trainer & Assessor

Senior Problem Manager

Property Management Assistant / Property Manager

Branch Administrator & Sales Coordinator

Stadium Services Officer (SSO)

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One Northline

IT Support Officer

About the role

Key Responsibilities

About you

You will also be able to demonstrate your:

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