Who We Are
OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.
The Role
Lead Teams. Elevate Operations. Drive Exceptional Guest Experiences.
Responsibilities
We’re on the hunt for dynamic, high-performing Area Manager to lead multiple Quick Service Restaurant (QSR) locations across our growing network. In this critical leadership role, you’ll empower store teams, raise the bar on operations, and deliver strong commercial outcomes — all while creating environments where people love to work and guests choose to return.
If you thrive in fast-paced, high-energy environments and know what great looks like in QSR, this is your opportunity to make a real impact.
You will provide:
- Lead and coach a group of Store Managers across multiple QSR sites, ensuring consistent operational excellence.
- Drive business performance across people, sales, profit and compliance.
- Conduct regular Quality Store Visits (QSVs) and implement development plans to continuously lift standards.
- Champion team culture, engagement, and performance through training, coaching, and clear expectations.
- Create unforgettable guest experiences by ensuring guests return repeatedly through expectational service.
What We offer
- Be part of a national business that’s redefining what great looks like in convenience and QSR - a renowned South Australian company, known for their innovation and outside-the-box thinking.
- Real career growth - we invest in our people and promote from within.
- A collaborative and energetic culture where your voice matters.
- Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse.
- Access to exclusive staff benefits via our OTR App.
- Access to our free and confidential Employee Assistance Program (EAP).
About You
- Demonstrated success in multi-site leadership within QSR, hospitality, or retail.
- Strong commercial and financial acumen, with experience using data to drive improvement.
- Ability to lead with clarity, consistency, and care - you set the tone for high standards.
- Spirit, energy, and agility — you love solving problems and driving outcomes.
- A growth mindset - always looking for ways to lift capability, performance, and results.
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies. Only shortlisted candidates will be contacted.
