In-Demand Technical support Jobs in Docklands, Vic

Business Development Manager – IT Sales Specialist
Expert Telecommunications —Preston VIC
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick Apply
5h
Senior ICT Server Infrastructure Project Engineer (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick Apply
3d
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program

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Business Development Manager – IT Sales Specialist

Expert Telecommunications
Preston VIC

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year
5 hours ago

Qualifications

CRM software
Sales
Lead generation
Business development
VoIP
Telecommunication
AI
Communication skills

Full Job Description

Position Overview

Expert IT & Telco is seeking an experienced IT Business Development Manager to grow our Managed IT, cloud, telecommunications, and business technology services.

The role is primarily focused on Managed IT Services and recurring monthly service agreements, while also selling internet, VoIP, cybersecurity, mobile and emerging AI solutions.

Key Responsibilities

Generate new business opportunities through outbound prospecting, referrals, networking, partnerships, and lead generation.
Build and maintain a strong pipeline of qualified Managed IT and technology opportunities.
Develop new recurring Managed IT Services customers and monthly service agreements.
Manage and grow existing customer accounts.
Conduct customer meetings, site visits, technology reviews, and solution consultations.
Understand customers' current IT infrastructure, systems, communications, and business requirements.
Identify technology risks, inefficiencies, and opportunities for improvement.
Prepare and present proposals, quotations, service agreements, and solution recommendations.
Manage opportunities from initial contact through consultation, proposal, negotiation, and close.
Work closely with internal technical, provisioning, and support teams to ensure solutions are correctly scoped and customers are smoothly onboarded.
Identify opportunities to consolidate multiple technology services with Expert IT & Telco.
Maintain accurate customer, pipeline, and opportunity information within CRM systems.
Achieve agreed monthly sales targets, recurring revenue targets and KPIs.
Follow company sales processes, commercial policies, and compliance requirements.
Maintain strong knowledge of IT, cloud, telecommunications, and emerging technology developments.
Develop long-term customer relationships that generate retention, referrals, and additional service opportunities.

Solutions

Managed IT Services
Microsoft 365 & Cloud
Cybersecurity
Networking & Wi-Fi
Business Internet & NBN
Hosted PBX & VoIP
SIP & Mobile Services
Hardware & Equipment
AI and business automation solutions

Skills & Experience

Required:

Minimum 2–3 years' sales experience within an MSP, IT services, or technology business in Australia.
Proven experience selling Managed IT Services and recurring monthly agreements.
Strong B2B sales and relationship-building skills.
Ability to generate and close new business.
Good understanding of business IT environments.
Experience using CRM systems.

Experience with VoIP, internet, Microsoft 365, cybersecurity, and cloud solutions will be highly regarded.

Key Attributes

Motivated and results-driven
Customer-focused
Professional and reliable
Strong communicator
Commercially minded
Interested in IT, AI, and emerging technology

What We Offer

Competitive salary
Commission structure
Ongoing training
Career growth opportunities
Supportive team environment
Opportunity to work across IT, telecommunications, and AI solutions

Job Type: Full-time

Pay: $85,000.00 – $100,000.00 per year

Experience:

Business development: 3 years (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in docklands, vic

Business Development Manager – IT Sales Specialist

Senior ICT Server Infrastructure Project Engineer (Australia)

Principal Technical Account Manager (ISV), ANZ Enterprise Support

Senior System Development Engineer, Core Networking (Relocation support available)

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