In-Demand Machine learning engineer Jobs in Parramatta, Nsw

Staff Pre-sale Support Engineer
SentinelOne —Sydney NSW
- Remote
- Azure
- Computer Science
- Customer service
- Employee stock purchase plan
- Health insurance
Quick Apply
Consultant - Data & Analytics (Open)
Synogize —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- SQL
- Bachelor's degree
Quick Apply
Senior Data Engineer (GCP, Agentic)
NTT —Sydney NSW
- Urgently hiring
- DevOps
- SQL
- AI
Quick Apply
11d
PhD Graduate Machine Learning Engineer Graduate, Trust and Safety Engineering - 2026 Start
TikTok —Sydney NSW
- Doctoral degree
- Computer Science
- Engineering
Senior Software Engineer
Freelancer.com —Sydney NSW
- $160,000 - $180,000 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
Quick Apply
Google Data Engineer - GCP
NCS Australia —Sydney NSW
- Full-time
- Hybrid work
- Parental leave
Quick Apply
Senior Engineer, ML Systems (AI Products)
Xero —Sydney NSW
- Full-time
- Hybrid work
- Systems design
- SQL
- AWS
Account Executive, Latin America
Snowflake —Barangaroo NSW
- Full-time
- Computer Science
- Engineering
- Master's degree
Algorithm Engineer, Market Growth
Binance —Sydney NSW
- Full-time
- Remote
- Computer Science
- Master's degree
- SQL
Quick Apply
Product Manager, Data Products
HUB24 —Sydney NSW
- Full-time
- Hybrid work
- Management
- Machine learning
- Product management
- Parental leave
Algorithm Engineer - Recommendation & Search
Binance —Sydney NSW
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Machine learning
Quick Apply
Staff Engineer | Cyber Security
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AWS
- Annual leave
- Work from home
Senior Software Engineer, Golang
Checkbox Technology —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Software development
- APIs
Quick Apply
Senior Databricks Platform Engineer
Deloitte —Sydney NSW
- Azure
- DevOps
- Databases
- Parental leave
Gen AI Architect Google
NCS Australia —Sydney NSW
- Full-time
- Hybrid work
- Presentation skills
- Budgeting
- AI
- Parental leave
Quick Apply
Product Owner – Commodities, Trade & Transition
Westpac Institutional Banking —Sydney NSW
- Full-time
- SQL
- APIs
- AI
23h
Senior Cyber Security Engineer
KION Group AG —Huntingwood NSW
- Full-time
- Hybrid work
- Azure
- Management
- Master's degree
- Employee assistance program
- Gym membership
Technical Solutions Consultant, Google Photos (English, Mandarin)
Google —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
Senior Software Engineer - Australia
Neara —Sydney NSW
- Full-time
- Hybrid work
- CAD
Staff Engineer, Identity & Access Management
Okta —Sydney NSW
- Hybrid work
- Azure
- Management
- AWS
Quick Apply

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Staff Pre-sale Support Engineer

SentinelOne -
Sydney NSW

Quick Apply

Job Details

Benefits

Remote work allowance
Employee stock purchase plan
Health insurance
Parental leave
Employee assistance program

Qualifications

Azure
Computer Science
Customer service
Google Cloud Platform
AWS
Bachelor's degree
B2B
Security
SaaS
AI
Communication skills
Information Technology

Full Job Description

Our Purpose

At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.

About Us

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.

What Are We Looking For?

We're looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

SentinelOne is seeking a passionate and dedicated Pre-Sale Support Engineer to join our rapidly growing Technical Support organization. This person will be the key interface between our customers, field engineers, and development, and handle customer cases on a variety of platforms, including Windows, Mac, and Linux.

What will you do?

Primary responsibilities include:

Provide grade-A support for our enterprise customers base in the APJ region.
Define, build, and implement tools to improve the speed and quality of support.
Assist with the design and rollout of new support channels and service offerings.
Develop and maintain standard operating procedures for common situations.
Analyze support workflows and make suggestions to improve efficiency and effectiveness.
Work closely with product teams to understand and give input into product changes pertaining to the customer service department whilst acting as the customers' advocate.
Working closely with the managers in the organization and other senior management to help customer service deliver on their components of overall company goals and objectives

What skills and knowledge should you bring?

Ideal candidates will have:

Bachelor's degree in Computer Science, Information Technology, or a related field with a minimum 8 years of experience in customer support or a customer-facing technical role (e.g., Technical Support, Customer Success, Professional Services)
Experience with delivering customer services, both frontline, second, and third tier levels, preferably within a SaaS B2B vendor environment
Expert-level proficiency in Windows, Mac, or Linux.
Network or Endpoint Security background required.
Excellent customer-facing abilities and strong problem-solving as well as troubleshooting skills.
Excellent written and verbal communication skills in English.
Demonstrated understanding of common customer service tools (Ticketing, Voice, Chat) and processes.
Independent, responsible, and result-driven team player.
AWS, GCP, or Azure experience is an advantage

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

Equity & Rewards

Restricted Stock Units (RSUs)
Employee Stock Purchase Plan (ESPP)

Time Off & Wellbeing

Competitive leave benefits
Gender-neutral parental leave

Insurance & Financial Security

Medical and insurance benefits
Employee Assistance Program (EAP)

Work Perks & Flexibility

Global home office allowance
Internet and mobile phone allowance
Flexible benefits allowance

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

Quick Apply

Refine Your Search

machine learning engineer jobs in parramatta, nsw

Staff Pre-sale Support Engineer

Consultant - Data & Analytics (Open)

Senior Data Engineer (GCP, Agentic)

PhD Graduate Machine Learning Engineer Graduate, Trust and Safety Engineering - 2026 Start

Senior Software Engineer

Google Data Engineer - GCP

Senior Engineer, ML Systems (AI Products)

Account Executive, Latin America

Algorithm Engineer, Market Growth

Product Manager, Data Products

Algorithm Engineer - Recommendation & Search

Staff Engineer | Cyber Security

Senior Software Engineer, Golang

Senior Databricks Platform Engineer

Gen AI Architect Google

Product Owner – Commodities, Trade & Transition

Senior Cyber Security Engineer

Technical Solutions Consultant, Google Photos (English, Mandarin)

Senior Software Engineer - Australia

Staff Engineer, Identity & Access Management

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