In-Demand Program administrator Jobs in Broadmeadows, Vic

Resolutions Officer Hybrid
Hostplus —Melbourne VIC
- Full-time
- Management
- Analysis skills
- Financial services
- Wellness program
- Employee assistance program
FLEET ADMINISTRATOR
Europcar —Tullamarine VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Health insurance
- Employee assistance program
P&C Talent & Onboarding Administrator
Save the Children Australia —Melbourne VIC
- $80,000 a year
- Full-time
- Customer service
- Recruiting
- Communication skills
23h
Expression of Interest - Systems Administrator - TSPV
Leidos —Melbourne VIC
- Full-time
- Management
- Databases
- Administrative experience
- Annual leave
Theatre Bookings Clerk
Ramsay Health Care —Parkville VIC
- Customer service
- Microsoft Office
- Administrative experience
- Referral program
Quick Apply
Insurance Broker Support Administrator
Infinity Group Coaching Pty Ltd —Melbourne VIC
- $70,000 - $75,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Quick Apply
Contract Administrator - Expression of Interest
Built Holdings —Melbourne VIC
- Full-time
- Administrative experience
- Parental leave
20h
SHE Administrator
Rentokil Initial —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
Quick Apply
Client Services Administrator - Victorian Government
Corporate Travel Management —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
22h
Student Technology & Transformation - Exciting Opportunities!
Deloitte —Melbourne VIC
- Bachelor's degree
- Team management
- Leadership
- Parental leave
Contracts Administrator
ADCO Constructions —Melbourne VIC
- Construction experience
- Negotiation
- Employee assistance program
Injurynet Program Administrator
AKG Australia —Southbank VIC
- Temporary
- Administrative experience
- Communication skills
Contracts Administrator
Hickory —Southbank VIC
- Engineering
- Bachelor's degree
- Construction experience
- Parental leave
- Employee assistance program
Salesforce Administrator
SS&C Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Health insurance
- Parental leave
21h
Casual Receptionist/Administrator
Patrick Studios Australia —Windsor VIC
- $35 an hour
- Weekend availability
- In-person
- Communication skills
Quick Apply
5h
ELK Administrator
Accenture —Melbourne VIC
- Full-time
- Parental leave
8d
Webmethods Platform Administrator
Tata Consultancy Services —Melbourne VIC
- Azure
- DevOps
- Administrative experience
Project Manager
NEP Australia —Southbank VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick Apply
Head of Omnichannel Transformation
Link Group —Docklands VIC
- CRM software
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
Incident Response Analyst (Member and Insurance)
Health Employees Superannuation Trust Australia —Melbourne VIC
- Communication skills
- Parental leave
- Employee assistance program

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Resolutions Officer Hybrid

Hostplus -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Wellness program
Complimentary flu shots
Employee assistance program

Qualifications

Management
Analysis skills
Financial services
Communication skills

Full Job Description

LocationMelbourne VIC, Australia

Work TypeFull Time - Fixed Term

Positions1 Position

Published At:a month ago

Category: Administration and Insurance, Superannuation

Make a meaningful difference by resolving complex member matters with care and confidence in a 12-month fixed term Resolutions Officer role.

How will you make an impact?

Are you passionate about making a positive impact on our members' journey to a dignified retirement?

As a Resolutions Officer in a 12-month fixed term position, you will play a critical role in upholding our commitment to putting members first. Acting as a key liaison between Hostplus, our internal stakeholders, external administrators and the (AFCA), you will help ensure member complaints are managed fairly, professionally and with empathy. Your work will contribute to resolving complex issues, identifying opportunities for continuous improvement, and strengthening the overall member experience.

The opportunity

Reporting to the Resolutions Manager, in this 12-month fixed term opportunity you will manage AFCA complaint notifications, coordinate investigations with internal stakeholders, prepare comprehensive responses and maintain accurate records to support regulatory compliance and reporting requirements.

You will collaborate across the business to gather information, formulate responses and identify trends or systemic issues that can drive better outcomes for our members. This is an excellent opportunity for someone looking to deepen their experience in complaints management, dispute resolution and financial services governance within one of Australia's leading industry super funds.

About you

You bring experience within financial services, ideally with exposure to complaints handling, dispute resolution or superannuation. You are highly organised, detail-oriented and possess strong written communication skills, enabling you to prepare clear, balanced and well-supported responses to complex matters. You thrive in a collaborative environment, are confident engaging with a range of stakeholders and enjoy solving problems while maintaining a member-centric approach.

To be successful, you will ideally have:

Experience in financial services, preferably within superannuation or complaints management.
Strong analytical and investigative skills with the ability to assess information and formulate recommendations.
Excellent written and verbal communication skills.
The ability to manage competing priorities and work effectively under deadlines.
A tertiary qualification and RG146 compliance, or willingness to obtain.

What can we offer you?

Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

We contribute 3% more to your super on top of the standard employer amount
A hybrid and flexible work environment
Additional paid leave over Christmas and New Year
Additional 5 days paid “flex leave”, so that you can take time out when you need it
Total Wellness Program, including benefits such as free flu shots, comprehensive EAP support, access to medical experts and wellness related events throughout the year
Community service leave
Salary continuance insurance

Just to name a few!

About us

At Hostplus, we passionately provide around 1.9 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

Our commitment to diversity and inclusion

We are dedicated to creating an inclusive workplace where everyone feels valued and appreciated for being their authentic selves. We celebrate diversity and believe that different backgrounds and experiences enrich our relationships and bring meaningful benefits to our people, our members, and the communities we serve.

We welcome applications from everyone and if you require any adjustments made during the recruitment process, we encourage you to reach out to us at [email protected] and to let us know how we can support.

How do I apply?

If you are interested in this opportunity, please follow the prompts to make an application.

We have a responsibility to act in the best interests of our members. As part of this, all employment offers are subject to the successful completion of pre-employment screening requirements. These include, but are not limited to, a National Police Check, Bankruptcy and Insolvency Check, and verification of qualifications and professional credentials.

Applicants must also have current and unrestricted work rights in Australia, as sponsorship is not available for this role.

Apply Now

Refine Your Search

program administrator jobs in broadmeadows, vic

Resolutions Officer Hybrid

FLEET ADMINISTRATOR

P&C Talent & Onboarding Administrator

Expression of Interest - Systems Administrator - TSPV

Theatre Bookings Clerk

Insurance Broker Support Administrator

Contract Administrator - Expression of Interest

SHE Administrator

Client Services Administrator - Victorian Government

Student Technology & Transformation - Exciting Opportunities!

Contracts Administrator

Injurynet Program Administrator

Contracts Administrator

Salesforce Administrator

Casual Receptionist/Administrator

ELK Administrator

Webmethods Platform Administrator

Project Manager

Head of Omnichannel Transformation

Incident Response Analyst (Member and Insurance)

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