In-Demand Helpdesk support Jobs in Australia

Advanced Care Support Helpdesk Worker
Department of Families, Fairness and Housing —Melbourne VIC
- Full-time
- Recruiting
- Communication skills
4h
Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- SharePoint
- Leadership
4h
Legal Counsel
Logicalis —Victoria
- Full-time
- Bachelor's degree
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
IT Operations Manager
Excolo Partners —Sydney NSW
- Contract
Lvl 3 Senior Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Azure
- Management
- AWS
IT Support Officer - Level 2
Unisson Disability —Australia
- Full-time
- Administrative experience
- SharePoint
- IT

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Advanced Care Support Helpdesk Worker

Department of Families, Fairness and Housing -
Melbourne VIC

Apply Now

Job Details

Full-time
4 hours ago

Qualifications

Recruiting
Working with Children Check
Communication skills

Full Job Description

THE ROLE

The Care Support Help Desk (CSHD) Advanced Worker reports to the CSHD Coordinator and works closely with the CSHD team. The position also works closely with Child Protection, Care Services, Kinship Engagement Teams, Out of Home Care Service providers and Peak organizations to support best outcomes for children in statutory care.

The CSHD provides critical support activities for children in all care types with a focus of children entering care. The CSHD improve the consistency and timeliness of information, supports and document sharing, particularly critical identity documents for children in care such as birth certificates and Medicare cards.

A dedicated phone line operates in each division as a contact point to assist carers to navigate care processes and assist in identifying placement vulnerabilities and escalate issues/concerns on behalf of carers to the most appropriate program/services.

The Care Support Help Desk Team provide support to unallocated kinship carers, through active outreach and providing vital documentation relating to the children in their care.

ACCOUNTABILITIES INCLUDE

The Advanced Worker will have specific responsibility to undertake priority care support tasks.
It will play a critical role in leading the administrative functions for all placement establishments and support earlier identification of care needs to strengthen and support children and young people in statutory care.
The successful applicant will be organised, relationships-focused, and demonstrate excellent written and verbal communication skills, collaboration, and innovation.

Please open the position description to read more.

This role requires a Working with Children Check.
Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check
For more information on what this means, and all other requirements, please see the Position Description.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Apply Now

Refine Your Search

helpdesk support jobs in australia

Advanced Care Support Helpdesk Worker

Manager Workplace Technology – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Legal Counsel

IT Operations Manager

Lvl 3 Senior Systems Engineer

IT Support Officer - Level 2

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