In-Demand Workshop manager Jobs in Brendale, Qld

Mobile Phone Repair Technician
Cheap Geek Computer Repairs —Brisbane QLD
- From $50,000 a year
- Software troubleshooting
- Sales
- Computer skills
Quick Apply
10h
Senior Project Engineer (Water Industry experience)
IPS (Infrastructure Project Solutions), a Sequana Group Company. —Brisbane QLD
- Full-time
- Communication skills
Quick Apply
Field Service Technician - Technology Systems
Visy —Brisbane QLD
- Full-time
- Schematics
- Bachelor's degree
- Parental leave
- Employee assistance program
Mechanical Lead | Lift Mechanic - East Coast
Haynes Group —Brisbane QLD
- Heavy lifting
- Maintenance
- Supervising experience
- Parental leave
- Employee assistance program
5d
Speech Pathologist - Aspley
Therapy Alliance Group PTY LTD —Aspley QLD
- $82,000 - $120,000 a year
- Full-time
- Remote
- Clinic
Quick Apply
Technical Engineer - Cloud - QLD
Canon —Brisbane QLD
- Hybrid work
- Azure
- Communication skills
3d
Occupational Therapist
Early Start Australia —Toowong QLD
- Full-time
- Clinic
- First Aid Certification
- Organisational skills
- Annual leave
Quick Apply
Software Architect (IFS Cloud)
InfoConsulting Group —Brisbane QLD
- Full-time
- Remote
- ERP systems
- Bachelor's degree
- APIs
Quick Apply
Speech Pathologist
Therapy Alliance Group PTY LTD —Morayfield QLD
- $82,000 - $120,000 a year
- Full-time
- Remote
- Clinic
Quick Apply
Teacher (Electrical)
Queensland Government —Brisbane QLD
- Overtime
- Education
- Teaching
- Employee assistance program
3d
Electrical Fitter
ABB Australia Pty Limited —Eagle Farm QLD
- Overtime
- Electrical experience
- In-person
- On-the-job training
- Parental leave
Quick Apply
13d
Mechanic/Hydraulic FItter QLD
BA Equipment Group —Brisbane QLD
- Construction experience
- Business
Workshop and Field Service Mechanics / Electricians
Fork Force Australia —Brisbane QLD
- Overtime
- Mechanic experience
- Customer service
- Forklift
Occupational Therapist
Therapy Alliance Group PTY LTD —Morayfield QLD
- $82,000 - $120,000 a year
- Full-time
- Remote
- Clinic
Quick Apply
Field Service Technician – Crushing and Screening (Metso)
Tutt Bryant Hire —Brisbane QLD
- Customer service
- Maintenance
- Microsoft Office
Team Lead - Assembly
RHEINMETALL —Brisbane QLD
- Full-time
- Assembly
- No degree
- Parental leave
- Employee discount
4h

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Mobile Phone Repair Technician

Cheap Geek Computer Repairs
Brisbane QLD

Quick Apply

Job Details

Subcontract
From $50,000 a year
10 hours ago

Qualifications

Software troubleshooting
Sales
Driver Licence
Computer skills
Communication skills
Mobile devices

Full Job Description

Mobile Phone & Laptop Repair Technician / Shop Manager

Location: Cheap Geek – Anzac Square Arcade, Brisbane CBD
Position: Mobile Phone & Laptop Repair Technician / Shop Manager
Engagement: Contractor / Contracting Partner

About the Opportunity

Cheap Geek is looking for an experienced and motivated Mobile Phone and Laptop Repair Technician to take responsibility for the day-to-day operation of our Brisbane CBD repair shop and help grow our device repair business.

This is more than a bench technician position. We are looking for someone who can take ownership of the repair process from the initial customer enquiry through to diagnosis, quotation, repair and collection.

The successful applicant will have access to Cheap Geek's established customer base of more than 7,000 customers, providing significant opportunities to generate repeat business, promote upgrades and develop additional repair and technology services.

The Role

You will be responsible for managing repairs through the complete customer journey, including:

Responding to new repair enquiries and calling customers back.
Discussing device faults and obtaining relevant model and repair information.
Checking parts availability and pricing with wholesalers and suppliers.
Preparing and communicating repair quotations.
Ordering required parts and maintaining accurate purchase records.
Checking customers' devices into the repair management system.
Diagnosing faults and recommending appropriate repairs.
Completing repairs efficiently and professionally.
Keeping customers informed throughout the repair process.
Processing completed repairs, payments and collections.
Managing warranty and return repairs where required.
Maintaining a clean, organised and professional repair workshop.

Mobile Phone & Tablet Repairs

You should be confident performing common mobile device repairs, including:

Screen and display replacements.
Battery replacements.
Charging port repairs and replacements.
Camera, speaker, microphone and button replacements.
Housing and back-glass repairs.
Device diagnostics and fault finding.
Software troubleshooting.
Water or liquid-damage assessment.
Component-level repairs where within your technical capability.
Apple iPhone, Samsung Galaxy and other major device brands.
Tablet and iPad repairs.

Laptop & Computer Repairs

The position also includes responsibility for laptop and computer repairs, including:

Laptop screen replacement.
Laptop battery replacement.
Keyboard, trackpad and charging component replacement.
RAM and storage upgrades.
Fan and cooling-system replacement.
Motherboard replacement and associated repairs.
Laptop disassembly and reassembly.
Hardware diagnostics and fault finding.
Circuit-board diagnosis and repair where technically appropriate.
Software and operating-system troubleshooting.
Data-related troubleshooting and support.
Building and upgrading custom and gaming PCs.
Diagnosing PC hardware and compatibility issues.

Shop Management & Customer Service

As the person responsible for the day-to-day repair operation, you will also:

Answer incoming telephone and customer enquiries.
Manage repair bookings and customer expectations.
Provide professional technical advice without unnecessary jargon.
Prepare accurate quotations before commencing chargeable work.
Manage parts ordering and supplier communication.
Maintain accurate inventory and parts records.
Ensure all repairs have comprehensive technician notes.
Maintain detailed repair and service records.
Prepare technical or diagnostic reports where required.
Identify opportunities for accessories, upgrades, replacement devices and additional services.
Maintain high standards of shop presentation and customer service.
Ensure customer devices are handled carefully and securely.
Manage your workload independently and prioritise urgent repairs appropriately.

Remuneration

The position operates under a performance-based contractor arrangement, providing the successful technician with the opportunity to directly benefit from the repair business they generate and complete.

The remuneration structure includes:

Uncapped Income Potential - 50% share of labour revenue generated from eligible completed repairs.

Fixed Manager Fee - $250 per week

Company Carpark

You will also have access to Cheap Geek's established database of 10,000+ customers, allowing approved repair promotions, upgrade campaigns and customer offers to help develop additional business.

Required Skills & Experience

Essential:

Demonstrated mobile phone repair experience.
iPhone and Samsung repair capability.
Mobile phone screen and battery replacement experience.
Laptop screen and battery replacement experience.
Laptop disassembly and reassembly skills.
Laptop motherboard-related repair experience.
RAM, storage, fan and motherboard replacement experience.
Strong hardware diagnostic and troubleshooting ability.
General IT and software troubleshooting capability.
Excellent customer communication skills.
Ability to quote and explain repairs to customers.
Strong attention to detail.
Ability to work independently and manage competing priorities.

Experience with microsoldering and board-level repairs will be highly regarded.

Vehicle & Licence

You must hold a current driver's licence and have access to a reliable vehicle.

Where required, the position may involve arranging collection and delivery of customer laptops or other equipment within the Brisbane area.

Who We're Looking For

We're looking for someone who combines technical ability with commercial initiative.

You should be comfortable repairing a phone at the bench, diagnosing a difficult laptop fault, speaking to a customer about their options, obtaining supplier pricing, preparing a quote and managing the job through to payment.

This position would particularly suit an experienced repair technician who wants greater independence and the opportunity to take ownership of an established repair operation rather than simply work as an employed technician.

If you have strong mobile phone and computer repair skills, enjoy dealing with customers and want the opportunity to build and grow a repair business within an established Brisbane CBD operation, we'd like to hear from you.

Pay: From $50,000.00 per year

Experience:

mobile phone repair technician: 1 year (Preferred)

Work Authorisation:

Australia (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

workshop manager jobs in brendale, qld

Mobile Phone Repair Technician

Senior Project Engineer (Water Industry experience)

Field Service Technician - Technology Systems

Mechanical Lead | Lift Mechanic - East Coast

Speech Pathologist - Aspley

Technical Engineer - Cloud - QLD

Occupational Therapist

Software Architect (IFS Cloud)

Speech Pathologist

Teacher (Electrical)

Electrical Fitter

Mechanic/Hydraulic FItter QLD

Workshop and Field Service Mechanics / Electricians

Occupational Therapist

Field Service Technician – Crushing and Screening (Metso)

Team Lead - Assembly

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