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Senior Receptionist/Allied Health Assistant

Townsville Aboriginal & Islander Health Service -
Ingham QLD

Apply Now

Job Details

1 day ago

Qualifications

Medical scheduling

Full Job Description

Your Contribution

This position is a member of the TAIHS multidisciplinary team. The Senior Receptionist/Allied Health Assistant is responsible for providing support to Allied Health Professionals to deliver health care services to TAIHS patients under the supervision of an Allied Health Professional.

Duties & Responsibilities

Assist all visiting Allied Health Specialists including Optometrist, Podiatrist, Dietitian & Diabetes Educator

Process all incoming Allied Health referrals and coordinate all appointment bookings, call confirmations, cancellations, and rescheduling as required by each clinic

Support patients attending appointments and schedule follow up appointments as necessary

Support and assist Optometrist with patient examinations including visual acuity testing, dispensing of lens prescriptions and take patient measurements for personalised frames.

Follow up on all optical applications including MASS orders and ensure appropriate record keeping of all documentation

Provide administrative support for Allied Health Specialists, i.e., filing, scanning, and photocopying ensuring all documentation is tended in a timely manner

Work effectively within a multidisciplinary team of healthcare professionals to ensure a high standard of care and confidentiality is provided to patients

Work with external stakeholders as necessary to ensure effective service delivery of TAIHS Allied Health Services

Stock ordering when requested and maintain inventory, set up clinical rooms at start of shift and ensure room is tidy at end of shift

Support reporting process through data collation regarding referrals, attendance and service delivery

Handle daily transactions and ensure payments are accurately processed, recorded and reconciled

Provide assistance to the PHC Medical Reception team when required and undertake all medical administrative tasks in line with TAIHS policies and procedures

To Apply:

Please read the current Position Description here.

You must submit the below documentation.

CV/Resume
One page cover letter detailing how you will achieve success in the position

Applications Close: 5pm – 30 June

Email: [email protected] for more information

Apply Now

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