In-Demand Defect manager Jobs in Parramatta, Nsw

Defects & Warranty Manager
Stockland —Sydney NSW
- Hybrid work
- Management
- Customer service
3d
Senior Facilities Manager
CBRE —Sydney NSW
- Full-time
- AI
- Communication skills
1d
TEST MANAGER- ETL DwH Testing
MACS Technologies —Sydney NSW
- Contract
- SQL
- Scripting
Alpha Data Services, AVP
State Street —Sydney NSW
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
Senior QA Engineer - Web3 Wallet
Binance —Sydney NSW
- Full-time
- Remote
- APIs
- AI
Quick Apply
Construction Manager
Brett Harvey Design and Construction —Lidcombe NSW
- Full-time
- Construction
- Leadership
- Communication skills
Quick Apply
3d
Front Office Specialist - Client Enablement, AVP
State Street —Sydney NSW
- $110,000 - $130,000 a year
- Full-time
- Management
- Computer Science
- SQL
TIPM, Network Delivery, Data Center Capacity Delivery
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- SQL
Senior QA Engineer (Frontend/App), Java
Binance —Sydney NSW
- Full-time
- Remote
- Bilingual
- AI
- SDLC
Quick Apply
Senior QA Engineer (Backend), Rust / Java
Binance —Sydney NSW
- Full-time
- Remote
- Bilingual
- AI
- SDLC
Quick Apply
Technical Support Analyst II
Newforma —Parramatta NSW
- Weekend availability
- Remote
- CRM software
- Laboratory
- Azure
Quick Apply
2d
Site Manager
Engage Construction Pty Ltd —Alexandria NSW
- $100,000 - $160,000 a year
- Full-time
- Carpentry
- In-person
- Leadership
Quick Apply
1d
Product Manager
TPG Telecom —Sydney NSW
- Full-time
- Hybrid work
- Product management
- Communication skills
1d
Technology Continuity & Resilience Manager
Avant —Sydney NSW
- Full-time
- Azure
- AWS
2d
Guidewire Iteration Manager
PWC Australia —Sydney NSW
- Leadership
- Communication skills
- Work from home
2d
Project Coordinator
Australian Museum —Sydney NSW
- $113,574 - $125,720 a year
- Full-time
- Administrative experience
- No degree
- Budgeting
2d
Test Manager
Cognizant —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- SQL
- No degree
2h
Building Estimator / Site Assessor (Part-Time)
Above All 4 Pty Ltd —Sydney NSW
- $50 - $70 an hour
- Part-time
- Carpentry
- Maintenance
- In-person
Quick Apply
2d
Associate QA Engineer
Light & Wonder —Silverwater NSW
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Education
- Parental leave
1d
Technical Functional Lead - UKG / Payroll
Endeavour Group —Barangaroo NSW
- Full-time
- Hybrid work
- Management
- APIs
4h

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Defects & Warranty Manager

Stockland -
Sydney NSW

Apply Now

Job Details

3 days ago

Qualifications

Management
Customer service

Full Job Description

The Opportunity – Help build places people love to live.
Join us in shaping the next evolution of defect and warranty management across our built form portfolio. This newly created role offers a genuine opportunity to establish and lead a new team, building a best-in-class approach that further enhances the customer experience across Apartments, Land Lease and Master Planned Communities. Based in Sydney, Brisbane or Melbourne, this role offers flexible hybrid working—3 days in the office or on-site and 2 days from home.

We’re Looking For a...
A technically strong Defects & Warranty Manager who can uplift existing processes, define standards, and build capability across a growing national portfolio, will driving positive and consistent customer outcomes.

What You’ll Do

You’ll lead the uplift of Stockland’s defect and warranty function across built form, playing a key role in shaping how we deliver quality outcomes for our customers.

Establish and lead a centralised defects and warranty team across Apartments, Land Lease and Master Planned Communities
Act as a central technical authority on residential defects, providing expert guidance on defect classification, standards, and resolution pathways and acting as a point of escalation for complex warranty matters
Define and implement best practice processes, standards and governance across the lifecycle
Build and lead a high-performing team to support delivery and drive consistency
Partner with Development, Project Management and Customer teams to embed quality and continuous improvement
Identify trends, risks and improvement opportunities to enhance customer outcomes and operational efficiency

About You

You’re passionate about delivering quality outcomes and creating a seamless customer experience. You have a strong working knowledge of applicable building standards, tolerances and statutory requirements, with the ability to apply these in defect determination and dispute resolution.

You thrive in roles where you can bring structure, uplift capability, and influence change, while building on what’s already working well.

Experience & Skills That Count

Experience leading or building high-performing teams
Strong technical expertise in defects and warranty management
Demonstrated commitment to driving positive customer outcomes
Proven experience handling complex customer escalations
Experience across residential developments (apartments, land lease or master planned communities)
Proven ability to establish or uplift processes, frameworks and standards
Excellent communication, stakeholder management, and customer service skills

The Right Mindset

Solutions-focused, with a continuous improvement lens
Collaborative and influential, able to bring teams on the journey
Customer-first, with a strong focus on quality outcomes

The Stockland Proposition

We’re a community: a supportive, empowered team that works as one to create better places and experiences for everyone, including ourselves. We’re committed to building an inclusive workplace where diverse perspectives are welcomed, and everyone feels a genuine sense of belonging.

We’re committed to building a diverse and inclusive workplace. If you need adjustments during the recruitment process, just let us know.

Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.

Apply Today

Stockland – a better way to live

Apply Now

Refine Your Search

defect manager jobs in parramatta, nsw

Defects & Warranty Manager

Senior Facilities Manager

TEST MANAGER- ETL DwH Testing

Alpha Data Services, AVP

Senior QA Engineer - Web3 Wallet

Construction Manager

Front Office Specialist - Client Enablement, AVP

TIPM, Network Delivery, Data Center Capacity Delivery

Senior QA Engineer (Frontend/App), Java

Senior QA Engineer (Backend), Rust / Java

Technical Support Analyst II

Site Manager

Product Manager

Technology Continuity & Resilience Manager

Guidewire Iteration Manager

Project Coordinator

Test Manager

Building Estimator / Site Assessor (Part-Time)

Associate QA Engineer

Technical Functional Lead - UKG / Payroll

I want to receive the latest job alert for defect manager in parramatta, nsw

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