We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.
The Director of Audiology Services is a senior leadership role responsible for shaping the strategic, operational, and clinical direction of Audiology across the EssilorLuxottica network. This is a unique opportunity to influence the growth of integrated hearing care within a leading health and consumer business.
You will be accountable for driving business growth, elevating clinical excellence, strengthening stakeholder partnerships, building workforce capability, and ensuring robust operational compliance. You will also play a key role in integrating hearing care into the broader vision and customer health journey across Australia and New Zealand.
This role works collaboratively with internal and external stakeholders to expand and strengthen the Audiology offering, ensuring delivery of high-quality, patient-centered hearing care aligned with business objectives and regulatory requirements.
Key Responsibilities
- Lead the strategic, operational and clinical direction of Audiology Services across Australia and New Zealand
- Drive business growth through network expansion, service development, and customer experience improvement
- Build and manage key stakeholder relationships including clinicians, retail teams, industry bodies, insurers and external partners
- Oversee clinical governance, compliance, and service quality standards across all Audiology locations
- Lead workforce planning, recruitment, and capability development of Audiologists and Audiometrists
- Champion continuous improvement initiatives to enhance operational efficiency, systems performance, and patient outcomes
- Integrate hearing care into the broader customer health journey, supporting alignment with vision and broader business strategy
About You
- Master’s degree in Clinical Audiology
- Current QP number and full membership with Audiology Australia
- Proven leadership experience within Audiology, with the ability to inspire, develop, and lead high-performing teams
- Strong understanding of Hearing Services Program (HSP) requirements, clinical governance, and industry compliance standards
- Exceptional stakeholder management skills, with the ability to build trusted relationships across clinical, commercial, and external partner networks
Working at EssilorLuxottica
A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:
- Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban, Laubman & Pank and EyeQ
- Up to 50% off Oakley eyewear and apparel throughout the year.
- Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage.
- Abundance of local cafes, a major shopping centre and close to public transport facilities
- Volunteering with our charity partner OneSight, including volunteer leave and iChampion ambassador opportunities.
- Wide range of career opportunities across the EssilorLuxottica network
- Complimentary full-time concierge services offering an exclusive hotel-style experience!
- Options for a hybrid working environment
Next Steps
To be considered for this opportunity, please click apply and send your resume today.
*Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in EssilorLuxottica*
As an inclusive, team-first company, our people are at the core of everything we do.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.
We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.
