In-Demand implementation specialist Jobs in brisbane, qld

ServiceNow Developer
Capgemini —Brisbane QLD
- Full-time
- Hybrid work
- Administrative experience
- Scripting
- AI
ServiceNow Engineer/ITOM/Developer (AU Citizen only)
Accenture —Brisbane QLD
- Full-time
- Scripting
- Agile
- Communication skills
Clinical Nurse - Safety and Quality
Queensland Government —Brisbane QLD
- Temporary
- Teaching
- Nursing
12d
Industrial Hygienist
Shell —George Street QLD
- Full-time
- Leadership
- Time management
- Parental leave
Registered Nurse - PICU
Queensland Government —Brisbane QLD
- Temporary
- Employee assistance program
Senior AI/ML Solution Architect, ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Brisbane QLD
- Full-time
- Computer science
- Doctoral degree
- Sales
12d
Production Manager - Frame & Truss Night Shift Wacol QLD
Bunnings —Wacol QLD
- Full-time
- Sales
- Manufacturing
- Leadership
- Parental leave
Engineer- Mechatronics
Boeing RIV Site —Brisbane QLD
- AutoCAD
- Management
- CAD
- Employee assistance program
9d
Engineer- Mechatronics
Boeing —Brisbane QLD
- AutoCAD
- Management
- CAD
- Tuition reimbursement
- Employee assistance program
8d
Front End Developer
M3DICINE —Eight Mile Plains QLD
- Full-time
- Vital signs
- Software development
- APIs
Quick Apply
Senior Occupational Therapist
Queensland Government —Brisbane QLD
- Contract
- Communication skills
5h
Nurse Practitioner - Specialised Aged Care
Queensland Government —Brisbane QLD
- Leadership
- Nursing
8d
Clinical Nurse Peri-operative Scrub Scout
Queensland Government —Brisbane QLD
- Leadership
- Communication skills
5h
Senior Cyber Security Consultant
BDO —Brisbane QLD
- Full-time
- Azure
- Administrative experience
- Health insurance
- On-the-job training
Senior Asset Management Engineer (Mechanical)
Verbrec Limited —Brisbane QLD
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Health insurance
Quick Apply
13d
Senior DevOps Engineer - Contract/Perm
NCS Australia —Brisbane QLD
- Full-time
- Hybrid work
- DevOps
- AWS
- Leadership
- Parental leave
Quick Apply
Principal Structural Engineer - Underground Structures & Asset Rehabilitation - Hybrid
WSP Australia —Brisbane QLD
- Full-time
- Hybrid work
- Bachelor's degree
- Employee stock purchase plan
Principal - Mechanical Engineering
Beca —Brisbane QLD
- Full-time
- Leadership
- Communication skills
- Parental leave
Registered Nurse
Mater Group —South Brisbane QLD
- $42.99 - $55.14 an hour
- Full-time
- Working with children
- Health insurance
- Employee assistance program
Principal Engineer – Hydrology & Hydraulics
HDR —Brisbane QLD
- Full-time
- Civil engineering
- Management
- Bachelor's degree

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ServiceNow Developer

Capgemini -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time

Qualifications

IT service management
Application development
Administrative experience
Scripting
Certified Scrum Master
ServiceNow
AI

Full Job Description

Your Role

Full time permanent opportunity

Main Reponsibilities:

Monitor the incident, problem and service requests queue ensuring ticket resolved/ fulfilled on time and within SLA.

Perform regular patching and monitoring, and annual platform upgrade ensuring service is always available and supportable.
Develop, test and implement solutions in the ServiceNow platform based on Business Requirement Specifications
Work closely with business analysts & project managers to provide guidance and a subject matter expert recommendation.
Execute technical solutions in capacity as a ServiceNow consultant; taking responsibility for the end-to-end delivery of the ServiceNow bases solutions, from conceptualization to configuration and enhancement of the ServiceNow platform as well as release management and implementation.
Provide development and customization of ServiceNow including but not limited to screen and form design, workflow development, dashboard and report configuration, data imports, integration with internal and external systems and other third-party software, scripting.
Proactively identify areas that require improvement and propose solutions to address them; input into the Continuous Service Improvement team ServiceNow lead.
Adhere to the Agile methodology of project delivery when releasing new solutions and ITIL process compliance.
Maintain a comprehensive testing protocol for ServiceNow releases and instance upgrades ensuring application compatibility and system stability.
Up skill and coach junior ServiceNow specialist when required to ensure smooth handover by creating KBA in consistent basis after development and implementation.
Develop and maintain documentation for all aspects of the ServiceNow implementation and ensure that the ServiceNow knowledge base is up to date and accurate.
Advocate for the automation and innovation stream, guiding customers on their digitization journey and actively participating in innovation or journey planning and delivery discussions.
Gather automation requirements from customers to identify use cases and requirements.
Collaborate with the relevant technical automation teams to map existing solutions to identified use cases and contribute to designing and solutioning automation flow diagrams if custom solutions are necessary.
Perform data extraction and reporting to measure results, including benchmarking, value realization analysis, adoption rates, and the efficacy of AI autonomous solutions.
Automate report flows using Power Automate or ServiceNow Flow Designer to streamline processes.
Identify opportunities to enhance ROI, value/benefit rates, adoption rates, and zero-touch scores, etc.
Other duties as directed by ServiceNow Lead.

Your Profile

Qualifications & Experience:

Minimum of 4+ years' experience in the administration / configuration/Upgrades/ development/ implementation of ServiceNow.

Working knowledge of ITSM Modules, Integration, ITOM and Discovery Modules, Asset Management, Self Service & Service Catalog Module of ServiceNow.
Working knowledge on Custom app development, CSM and Portal design.
Experience of Java and python scripting is highly desirable.
Demonstrated technical experience with Power Platform or similar low code platforms.
Solid knowledge of application development / configuration is required.
Good understanding of the ServiceNow Support Portal (HI Portal) used for managing ServiceNow Support.

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!

Apply Now

Refine Your Search

implementation specialist jobs in brisbane, qld

ServiceNow Developer

ServiceNow Engineer/ITOM/Developer (AU Citizen only)

Clinical Nurse - Safety and Quality

Industrial Hygienist

Registered Nurse - PICU

Senior AI/ML Solution Architect, ANZ Public Sector

Production Manager - Frame & Truss Night Shift Wacol QLD

Engineer- Mechatronics

Engineer- Mechatronics

Front End Developer

Senior Occupational Therapist

Nurse Practitioner - Specialised Aged Care

Clinical Nurse Peri-operative Scrub Scout

Senior Cyber Security Consultant

Senior Asset Management Engineer (Mechanical)

Senior DevOps Engineer - Contract/Perm

Principal Structural Engineer - Underground Structures & Asset Rehabilitation - Hybrid

Principal - Mechanical Engineering

Registered Nurse

Principal Engineer – Hydrology & Hydraulics

I want to receive the latest job alert for implementation specialist in brisbane, qld

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