In-Demand Electronics engineer Jobs in Parramatta, Nsw

Sr. Customer Support Engineer
Logitech —Alexandria NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Engineering
- Work from home
8h
Backend Java Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Annual leave
- Work from home
8h
Systems Architect (Technical Lead)
Safran —Sydney NSW
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Global Advisory & Markets, GSET FPGA Engineer, Associate / Vice President, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Engineering
- Travel reimbursement
- Health insurance
Senior Robotics Software Engineer, Payload Integration
Anduril Industries —Sydney NSW
- Full-time
- Management
- Computer Science
- Master's degree
Quick Apply
Senior Electronics Technician
Leidos —Sydney NSW
- Full-time
- Maintenance
- Annual leave
FPGA and DSP Team Lead (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Schematics
- Engineering
- Bachelor's degree
Quick Apply
2d
Digital Assets Production Support & SRE Lead (Vice President)
Citi —Sydney NSW
- Full-time
- Hybrid work
- SQL
Associate Director, Built Environment and Infrastructure
Control Risks —Sydney NSW
- Full-time
- Hybrid work
- Engineering
- Research
- Master's degree
Quick Apply
Global Advisory & Markets – GS Electronic Trading (GSET) Engineer, VP, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- Management
- SQL
- Analysis skills
- Travel reimbursement
- Health insurance
Manufacturing Test Lead
Anduril Industries —Sydney NSW
- Full-time
- Manufacturing
Quick Apply
Commissioning Technician - Power, NSW
Vertiv —Sydney NSW
- Microsoft Office
- Education
23h
Senior DFT Engineer
Morse Micro —Sydney NSW
- Full-time
- Doctoral degree
- Engineering
- Master's degree
- Work from home
Quick Apply
Security Program Manager, AWS DC Security
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Management
- AWS
- Construction experience
- Health insurance
- Employee assistance program
1d
Senior Java Low Latency Engineer - Equities Trading - Sydney
The Argyle Network —Sydney NSW
- $180,000 a year
- Full-time
- Management
- Master's degree
- AWS
Customer Engineer - Power, NSW
Vertiv —Sydney NSW
- Contract
- Microsoft Office
- Negotiation
Global Advisory & Markets, GSET Production Engineer, Vice President, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- SQL
- Analysis skills
- Communication skills
- Travel reimbursement
- Health insurance
Mechanical Technician
Kalmar —Sydney NSW
- Rotating roster
Software Engineer â€“ Core Java
The Argyle Network —Sydney NSW
- $120,000 a year
- Full-time
- Scripting

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electronics engineer jobs near parramatta, nsw

Sr. Customer Support Engineer

Logitech -
Alexandria NSW

Apply Now

Job Details

Full-time
8 hours ago

Benefits

Work from home
Paid toll fees

Qualifications

SSO
Azure
Customer service
Deployment
Engineering
Microsoft Exchange
Technical support
Microsoft Office
VoIP
Education
Bachelor's degree
Communications

Full Job Description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Role:

Looking for a Senior Customer Support Engineer in Australia who will be responsible for resolving high-complexity enterprise support issues and escalations-finding solutions to difficult technical problems. The role will focus mainly on Logitech’s Paid Services support for video conferencing solutions but may occasionally be asked to resolve issues with other enterprise Software (MS, Zoom, Google). Expect to communicate with customers via Phone and email tickets, and provide high touch service for each one. At Logitech, you will assist customers with issues that help the way they communicate with people.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble, Collaborate and Challenge. Have a great attitude and enjoy helping customers in a timely, efficient and pleasant way. These are the behaviors you’ll need for success at Logitech.

In this role you will:

Resolve technically complex support issues reported by the customers, and or other team members.
Maintain clear, concise and positive communication for all cases in a timely and efficient manner including proactive follow up with customers, team members and product engineers.
Work with department leadership and other stakeholders to address bugs, technical issues, compatibility, and other issues that can’t be resolved with standard troubleshooting
Provide ad hoc feedback about trends and new issues
Occasionally, as necessary, answer non-escalated phone calls and email support tickets to ensure department service levels agreements are met.
Provide ideas and assist with creation of knowledge base documentation and training materials for both internal and external customers.
Deliver consistent customer experience that meets or exceeds our commitments.
Be compassionate, respectful and honest

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

Expert knowledge of video conferencing and AV products and solution
Expert knowledge of Microsoft Teams, Zoom, Google Meet deployment and use
Expert knowledge of video conferencing applications such as Zoom, MS Teams and Google Meets
Expert/Advanced knowledge of computer networking and operating systems
Advanced knowledge of windows and Mac OS
Advanced knowledge of PC and/or other non-AV system troubleshooting
Familiarity with Android-based device (beyond cellular phones)
Excellent communications both verbal, oral and interpersonal skills.
Excellent customer service skills.
Demonstrated ability to quickly learn and troubleshoot new technologies
Demonstrated ability to handle extremely complex technical issues, including working with engineers when necessary.
Knowledge in firewall and networking
Experience with room-based video conferencing, VoIP and SIP/H323 protocols
Good working knowledge and skills in MS office 365, Exchange, Azure AD and SSO.
Native level English skills, spoken and written.
Professional level of other languages is a positive plus.

In addition, preferable skills and behaviors include:

Minimum 5 years of experience in a technical support capacity, with at least 3 years videoconference (VC) troubleshooting experience
Minimum 2 years of providing remote technical support
1yr providing high-touch support to Enterprise accounts
Technical certifications beneficial, but not required

Education:

Bachelor’s degree in Computer or Electronic and Communication

Engineering or equivalent degree/experience preferred.

#LI-KS1

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.

Apply Now

Refine Your Search

electronics engineer jobs in parramatta, nsw

Sr. Customer Support Engineer

Backend Java Engineer

Systems Architect (Technical Lead)

Global Advisory & Markets, GSET FPGA Engineer, Associate / Vice President, Sydney

Senior Robotics Software Engineer, Payload Integration

Senior Electronics Technician

FPGA and DSP Team Lead (AU)

Digital Assets Production Support & SRE Lead (Vice President)

Associate Director, Built Environment and Infrastructure

Global Advisory & Markets – GS Electronic Trading (GSET) Engineer, VP, Sydney

Manufacturing Test Lead

Commissioning Technician - Power, NSW

Senior DFT Engineer

Security Program Manager, AWS DC Security

Senior Java Low Latency Engineer - Equities Trading - Sydney

Customer Engineer - Power, NSW

Global Advisory & Markets, GSET Production Engineer, Vice President, Sydney

Mechanical Technician

Software Engineer â€“ Core Java

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