In-Demand Technical support Jobs in Preston, Vic

Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
7d
ICT Project and Systems Lead
Victorian Government —Melbourne VIC
- $128,635 - $140,849 a year
- Full-time
- Budgeting
- Leadership
- Communication skills
12d
Technical Support Specialist (TSS) – Dairy Automation
Lely —Truganina VIC
- Full-time
- Electrical experience
- Communication skills
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
9d
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
13d
ICT and SCADA Engineer
Hatch —Melbourne VIC
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Director, Service Delivery Support (ICT systems)

Department of Families, Fairness and Housing -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
7 days ago

Qualifications

Recruiting
Business requirements

Full Job Description

THE ROLE

The Director Service Delivery Support leads the delivery of operational ICT system enhancements, improved business processes and digital solutions to improve client outcomes and support the work of front line service delivery staff.

The scope of work includes all operational program streams, including children and families, family violence, housing and disability services.

Located within the Community Operations and Practice Leadership Division, the role works in close collaboration with operational colleagues, other divisions within the department and more broadly as required.

The role leads business related functions that are critical to client service delivery focused ICT system development and maintenance, including subject matter expertise, development of ICT business requirements, mapping of end-to-end business processes, and user acceptance testing to ensure systems are fit for purpose and meet the needs of operational staff and clients.

ACCOUNTABILITIES INCLUDE

Establish and maintain robust processes to ensure ICT systems are delivered and meet the needs of the operational workforce.

Provide authoritative advice and subject matter expertise relating to the suite of client information systems utilised across operational divisions.

Collaborate with operational staff and program Divisions to ensure policy and program intent is reflected in business processes and system enhancements.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Apply Now

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technical support jobs in preston, vic

Director, Service Delivery Support (ICT systems)

ICT Project and Systems Lead

Technical Support Specialist (TSS) – Dairy Automation

Installer Support, Technical Specialist

Customer Service Desk Lead (Technical)

Principal Technical Account Manager (ISV), ANZ Enterprise Support

ICT and SCADA Engineer

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